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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1376 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the sound quality and ease of use of the 725W 5.2-Ch. Full HD and 3D Pass-Through A/V Home Theater Receiver. The price, power, and HDMI connectivity are also appreciated. However, some customers have expressed concerns about the manual, menu, and size of the receiver.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my tv speakers or my sound bar did. Wish it would have had a Ethernet connection so that I could connect all my accessories to this unit and sent them to the TV via one hdmi cable but had to use the toslink to get sound through my speakers from Internet connections.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MGG0, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Hdmi, Sound quality

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have 5 ports for speakers wish it had six but gives great sound. Need updated HDMI cord for optimal audio experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SUPERMOM, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    didnt remember what i was missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 channels on my old tuner has stopped working and when I hooked this one up it was like a miracle! I forgot what it was supposed to sound like and this tuner brought it all back perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great entry level receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good entry level receiver. Sounds awesome for what it is. Didn't need to pay more for a more expensive one for bluetooth, wifi since i already have that on my other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the receiver on sale on black Friday and it works great with our existing speakers. The built in speaker calibration during set up is a great feature. It's basically plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a basic receiver. Sounds good and has a decent amount of features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Menu

    Rated 5 out of 5 stars

    Great receiver at this price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and options for such a budget receiver. Holds it's own and pushes the sub and tower speakers I have well. Not the easiest menu to use, but overall it's not too bad. Definitely recommend unless you have a super complex setup, but this thing will even allow 2 subs as far as I know, and plenty of options to customize EQ, speaker sizes, and easy to turn off/on center channel speaker when just needing the stereo speakers and sub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This unit has some BANG for it's buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this receiver for my wall mounted directional surround sound system in my living room. I was replacing an old unit, and the difference is outstanding. I didn't want to spend too much for a receiver because, well they all do the same thing. Some have a few more bells and whistles then others, but over all its about sound. This receiver delivers great sound and has some neat features. I had Best Buy price match and got this one for a small price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Replacing a more expensive unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. I am replacing a Harmon Kardon AV receiver that died with this one. About half the cost of the original and the sound is fine. I just am having trouble getting the manual from the website. Bare minimum included in box. Must be the server is flooded from the coastal hurricane. Sound quality is ok but couldn't get auto setup with the mike to work. Good for a cheapskate like me.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , lots of features at an awesome price I like how the volume numbers go right on the tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good receiver for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased overall with this product. A bit challenging to set up because I have a Bose speaker system so I really had to read the instructions to get it set where I needed it. The only thing I dislike is it doesn't seem to put out as much LFE as my previous 15 year old receiver did with the Bose system but I still may have some tweaking to do. Overall I'm very please with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony STRDH550 receiver to replace my ancient BOSE system. I kept the Bose cube speakers but replaced the sub with a Pioneer 10". I couldn't be more happy with this receiver. The install was almost plug & play due to the HDMI interface. Don't let the 725 watt / 145 watt per channel fool you. The sound is incredible and for the money I don't think this receiver can be beat. Only time will tell how it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOOD BUY FOR THE MONEY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY AMPLIFIER POWERFUL ENOUGH TO PROVIDE STRONG CLEAN SOUND TO ALL MY SURROUND SOUND SPEAKERS IN ROOM. GREAT UNIT WITH LOTS OF DIFFERENT LISTENING OPTIONS AVAILABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good HDMI pass through receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this receiver to replace an Onkyo which failed after 2 1/2 years with minimal use. This Sony receiver was highly rated and is perfect with my Epson projector!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto set up feature on this receiver did a beautiful job of making my very inexpensive speaker system sound better than it ever has. I recommend this receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for a reasonable price. Easy setup with a good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power, Price

    Rated 5 out of 5 stars

    EXCELLENT PERFORMING UNIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT EASY TO USE AMPLIFIER. EXCELLENT PRICE. GOOD LOOKING UNIT. VERY POWERFUL!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    sony 5.2 channel receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nicely packed, instructions were very easy to understand and the quick setup guide made setup a breeze.attached all surround sound speakers and used the auto mike setup( mike is included) and the software did most of the work. used in an exercise room so there is background noise from the machines, but it sounds pretty good, cant beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Best Option at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and large but high quality. Good variety of inputs /outputs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 4 out of 5 stars

    Economical, practical, and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Works quite well. Very good value. Attractive.

    I would recommend this to a friend
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