Customer Ratings & Reviews
- Model:
- K75S20M2
- SKU:
- 10187707
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Sony Bravia 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K picture dim compared to other brands. Picture is not bright.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ThomasM,
Thank you for considering Sony products.
We apologize for the inconvenience you’re experiencing with the picture brightness on your K75S20M2 TV. To enhance your viewing experience, we recommend adjusting the brightness, backlight, and picture mode settings to better suit your environment.
For step-by-step guidance, please visit our support page here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s30/articles/00347482
If you continue to experience issues, our support team is ready to assist you. You can find all contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards,
-Fred
Verify all the info you are given.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv has been fine. The three star is more so for the information I was given at the store. The mount holes on the back of the tv are not as stated by the Best Buy Employee. I have found that most people at this store are friendly but ill informed on products and warranties. They will not be there when you come back with a warranty issue. When speaking to management they they spoke to me as if I was lying to them about what I was told about my previous warranty. Then I was given misinformation about the warranty on this just as last time. There needs to be training. At this point I don't think they really care. They are making the decision to purchase online instead of the store easier. Amazon has is becoming my go to. Which is a shame because I like to push the button and physically touch a product before I buy it. South Arlington Tx.
I would recommend this to a friendSony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image is not really good the imagen looks like one of the old tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, OrlandoC.
We are very sorry to hear that the picture quality on your K-75S20M2 is not meeting your expectations. We want you to enjoy the sharp 4K clarity this model is capable of.
Oftentimes, picture quality can be significantly improved by adjusting the "Picture Mode" or checking your input source settings. Please reach out to our support specialists at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can help you optimize your settings for a much better experience.
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
Good stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever highly recommend good deals and great prices
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review!
We are absolutely thrilled to hear you consider your K-75S20M2 television to be the "Best investment ever"! It's incredibly rewarding to know that you are so happy with the purchase and that you found such "good deals and great prices." We strive to deliver premium Sony quality that also provides excellent value to our customers.
Thank you again for your strong recommendation and for choosing Sony!
Best regards, Gus, Sony Social Media Team
Lackluster picture and long time to load
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not good, distorted and the coloration is not great. It has issues connecting and launching apps which my previous Smart TV had no issues with. It's also a lot thicker than I had hoped and the display in the store has feet in a different location so the foot measurement was not as I imagined and I had to put it on a larger stand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimY,
We apologize for the distorted picture, poor color, slow apps, and stand issue with your 75" BRAVIA 2 II.
1. Troubleshooting (Picture and Speed)
Picture Fix: In Settings → Display & Sound → Picture, reset settings or disable features like Reality Creation.
Speed Fix: Perform a Power Cycle (unplug for 2 minutes) and check for all System and App updates.
2. Stand Issue
The 75-inch BRAVIA 2 II does not have adjustable feet. The fixed stand width is approximately 56.75 inches.
If your console is too narrow, we recommend a universal VESA table-top stand or wall mounting.
If problems persist, please contact our Support team here: https://www.sony.com/contact
Thanks for choosing Sony.
Best regards,
Eliab
Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent as described really nice picture amazing color
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Rakesh!
We are absolutely delighted to hear that you find the picture on your K-75S20M2 television to be really nice with amazing color! It is incredibly rewarding to know that the visual quality is exactly as you expected.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Looks good for the value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded Grandma’s TV from 55 to this much better vision
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMKTuna,
It makes us really happy to hear that the Sony BRAVIA 2 II was such a successful upgrade for your Grandma! We are thrilled to know that the new television is providing a "much better vision" for her viewing enjoyment. Thank you for choosing Sony and sharing this wonderful 5-star feedback!
Regards,
Dominick
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid value for the price. Do keep in mind that this is a Google TV and not an Android TV if you are particular about certain apps working on this Model.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, SonyReviewer! We are delighted to hear you find the K-75S20M2 to be a solid value for the price.
We appreciate your feedback regarding Google TV versus Android TV. You're absolutely right that the K-75S20M2 runs on the Google TV platform. We've designed our latest TVs with Google TV because it offers a more content-centric and personalized viewing experience, with recommendations curated just for you. While both platforms are built on the same Android TV OS, the user interface and content discovery are a bit different.
Thank you for being a Sony customer and for sharing your valuable insight. We're glad you're happy with your purchase!
Best regards,
Gus, Sony Social Media Team.
Great bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value pricing for a Sony tv at this size. Screen isn’t the brightest, contrast is excellent, but an all around winner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelV,
That's great to hear! We're thrilled that you're enjoying the excellent contrast and the overall value of your new 75" BRAVIA 2 TV. We appreciate you acknowledging it as an all around winner and are glad it's a great fit for your home. Thanks for choosing Sony.
Best regards,
Eliab
75" Sony Smart TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best TVs I have in my house, my husband loves the quality, the sound, and the color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WessaM, thank you so much for sharing such a positive review of the BRAVIA 2 II! We’re thrilled that both you and your husband consider it one of the best TVs in your house. It's great to know that the overall experience—from the quality and color of the picture to the sound—is living up to expectations and being enjoyed by the family. Thanks for choosing Sony! Best, Jenn.
Great tv
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphic works amazing and the sales rep was really helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Salv,
We're so glad to hear that your Sony BRAVIA TV's graphics work amazingly well for you. Thank you for the fantastic 5-star rating—it's wonderful to know you're enjoying such vibrant and clear picture quality. The advanced display technology in your Sony BRAVIA TV truly brings every scene to life.
Thank you for choosing Sony—wishing you a spectacular day!
DiegoV.
Customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great and they were able to answer all of my questions.
I would recommend this to a friendGood TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV for a good price. Delivery was quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JaneR,
Thank you for choosing Sony!
We're honored to hear that you found our K75S20M2B TV to be of great quality and at a fantastic price! It brings us great joy to know that you were pleased with the quick delivery. Thank you for your wonderful feedback!
Best regards,
-Fred
75” TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish Best Buy’s system was working properly and it wouldn’t have taken 3 tries to get the tv delivered. Also the installation got messed up too. First appointment got cancelled by you. Next available was 8 days later. Also, was going to be overcharged by $50. We had to have another company hang it who came out same day and ended up being half the price.
I would recommend this to a friendWorse Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv freezes..loud popping noise coming from back of tv with only a few weeks of using it. Call bestbuy to come pick the tv up and replaced it with a samsung
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jwil8299,
We are very sorry to hear about the freezing and the popping noise you’re experiencing with your new BRAVIA 2 II. We understand how concerning it is to encounter these issues so soon after your purchase, and we would like to help you resolve this.
Please try the following troubleshooting steps to see if this clears the internal errors:
1. Power Cycle: Unplug the TV from the power source for about 2 minutes, then plug it back in. This can often resolve temporary glitches.
2. Check for Updates: Ensure your TV has the latest performance improvements. Go to Settings > System > About > System software update.
3. Factory Data Reset: If the freezing continues, a fresh start may be necessary. Go to Settings > System > About > Reset > Factory data reset > Erase everything.
If these steps do not resolve the problem and the noise persists, we highly encourage you to contact our technical support team so we can look into your warranty options:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for considering Sony!
Best regards,
Dominick
Smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The deal was great and It’s good conditions. So far no issues
I would recommend this to a friendI got a dud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great. However, the picture was terrible. We returned it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Tazy,
Thank you for considering Sony products.
We’re glad to hear the price was great, but we’re truly sorry the picture quality of the K75S20M2 TV fell short of your expectations. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your experience. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.
Best regards,
-Fred
YES for Sony Bravia 75.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, colors are vivid and size is great. Sony is great in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goldie,
We are thrilled to hear that you're enjoying the vivid colors and impressive scale of your new 75" BRAVIA 2 II! It’s wonderful to know that Sony continues to be your top choice for a great picture and quality experience.
Thanks for choosing Sony.
Best regards,
Eliab
Sony 75’
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv . Great value . Great picture. Great sound
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ElliottS!
We are thrilled to hear that you are loving your new BRAVIA 2! It is great to know that the picture quality and sound are hitting the mark for you, especially at such a great value. We aim to pack as much performance as possible into our S20M2 series, so hearing that you’re happy with the overall package truly makes our day.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Awesome tv for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this tv! We initially wanted a Samsung but an employee convinced us on this one, so glad he did!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaK,
We are truly heartened to learn that your new BRAVIA 2 II has made such a wonderful impression and that you are so glad you made the choice to go with Sony! It is always great to hear when an in-store recommendation leads to a viewing experience that you absolutely love.
While there are many options out there, we take pride in our 4K Processor X1™, which powers the BRAVIA 2 II to deliver life-like color and contrast by reducing noise and boosting detail in real-time. This ensures that whether you are streaming your favorite shows or watching live sports, the picture remains sharp and vibrant. We are thrilled that the natural picture quality and user-friendly features of this series have earned a permanent spot in your home.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
