Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 752 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, describing it as beautiful and great. They also find the TV easy to set up and are happy with the price. However, some customers have concerns about the TV's lifespan, with a few reporting that their TV only lasted two years. Others have complaints about the sound quality and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 752 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked over several televisions and out of all of them, even the more expensive brands did not look as clear as this television. Easy hook up and wasn't extremely heavy for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome picture

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for the hubby but I think I enjoy it more than he does, perfect picture and sound quality, Vibrant colors make you feel like you were in the picture

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Super nice 75” 4K Display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this Sony after the Samsung Q6 75” wasn’t on sale anymore. The Samsung unit went up $600 after the Black Friday sale and that was over my budget so I started comparing. I’m no brand loyalist but I had Samsung on the brain, which I’m sure is partly due to their great marketing. Really what it came down to was, the Samsung units have exaggerated colors, which I was likely going to dial back once I got it home anyway. The Sony’s in my opinion have more realistic colors. I would give the Samsung the nod on overall brightness but in home, the Sony is plenty bright. Very happy with it, only reason 4 stars instead of 5 is the terrible on board apps and interface which in the end doesn’t matter for me as I use Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 75 inch I was a little worried about buying this tv because of some bad reviews but I will tell you I couldn't be happier aswome picture easy set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE TV!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in Dec 2018 and the screen stopped working in May 2022! I can hear the sound but can’t see anything! I can buy a new 75 inch for the price it takes to fix it, IF I can even find someone to fix it. No one will touch it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a long time Samsung buyer until I tried a couple of these Sony X series models. I saved a ton of money, and these are just as good, better in some ways IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love the tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv, really happy with my purchase. Beautiful picture and also beautiful color. I love shopping at Best Buy really happy with all my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To fit my budget I had to decide if OLED or size was more important... size won. Still I am thrilled with the picture quality and detail. I watch older movies and see details I never noticed before. The built in Google assistant is awesome and I use it to control the rest of my smart home from my couch. I did have an issue with my TV (constantly rebooting itself). However after about a week of back and forth with Sony they delivered me a new replacement. It is highly rated by consumer reports including for reliability, so I'm hopeful I'll have no further issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV picture i have seen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony television I purchased is "hands down" the best choice I could have made. Everyone who comes over remarks about the clarity of the pictures and images on the screen. I am truly pleased with my purchase and glad that I chose Sony after comparing it to the other big name products,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Xmas gift to me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv about a month ago and also purchased the extended warranty through Best Buy. Tv is amazing , great picture and not too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent quality and size TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razor sharp color that pops out. Sound is amazing. Absolutely love this TV. Can’t stop watching movies and play my games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture, easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV for a conference room, the picture is great and the functions are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you hate going out on the town with your husband? Would you love it if he didn’t leave his man cave for days on end, only yelling “snacks” from the couch to let you know he’s hungry? Well this is the TV for YOU. It will keep him highly focused for an undisclosed amount of time(we’ve had this TV for 4ish months so far and there’s no sign of him losing interest) But seriously it’s a great purchase, the picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Almost perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Amazing unit. Well built. Heavy. Completes the room. All in all, a great purchase. My issue. It's edge lit. So, if you're watching something with a black border, the black is never truly black. You can see the lights in the edges. So, games are awesome. The sound is loud and clear. The processor has been awesome so far. But 4k HD movies, with the black to and bottom. Yeah it's flawed. But I got the 240hz model and I have zero blur issues mentioned in other reviews. I play games on my xbox 1x. Everything looks awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Big Screen Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic smart tv. Very easy to learn how to navigate from source to source. 4K picture astonishing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great 75" tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this 75 inch Sony on sale. In comparison to the other options in this size range, I believe this is the best value in terms of option, specs picture and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    72 inch 4D TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!! Easy set up. GREAT picture and love the size. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the performance of this TV. The picture quality is superb. The ease of set up and pairing the remote were seamless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Excellent picture and very easy to use. The only thing that stunk was it took a little time to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Backlighting

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X850F has great picture quality and smart tv functions. Only drawback is some clouding with darker scenes. Looks best with some lighting in the room.

    I would recommend this to a friend