Customer Ratings & Reviews
- Model:
- XBR75X950H
- SKU:
- 6401209
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and vibrant colors of the 75" Class X950H Series LED 4K UHD Smart Android TV. Many are impressed with its large screen and affordable price. However, some express concerns about the sound quality and reliability of the TV, with a few mentioning issues with blooming and weight.
This summary was generated by AI based on customer reviews.
Redemption tale!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original TV was damaged which began as a nightmare, however was provided with excellent customer service and a replacement in very swift time frame. Happy and impressed with this purchase. The TV itself is consistent and has incredible quality image.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luxury,
We are glad you're happy with your purchase. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony!
Regards,
David
Sony After Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 950H after seeing it playing 4K at the store. Had it delivered and installed by a great team. I'm disappointed with the difference between 4K at the store and my 1080p cable company. Very disappointed after owning Samsung in my former home and was much happier with the picture. Going back to Best Buy to look into the 75" Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rick, We are sorry to hear that the TV did not meet all of your expectations, You may change the picture setting of the TV using the Sony Remote by Pressing the HOME button, then select [Settings] — [Display & Sound] — [Picture]. This will let you fine-tune your TV picture based on your preference or select one of our preset picture settings.
You can also select Auto picture mode; this automatically selects the picture mode based on the content being viewed. You can check our help guide link https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html?hl=picture+adjustment for more information.
If you need further assistance, please feel free to contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Picture quality
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is very nice. Awesome picture. The reason I’m giving it 3 stars, is because I am replacing the same tv that only lasted 2 years. The picture went black and for the price it should last longer. The reason I got the same tv, is because my set up is compatible with this tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Llll,
We're glad that this TV is perfect for your setup. It's unfortunate that your older TV didn't live up to your expectations. We hope you'll have a better experience with the XBR75X950H.
In case your need assistance, please let us know. May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
~Ralph
Sony Social Support
Sony 950 is thee BEST!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv I ever owned. I am a Sony guy and I am not disappointed with this tv. The microphone remote is outstanding. I am able to connect and control the tv with my cell phone. All the different options and programs on the tv are awesome!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abbey, We are glad to know that your new Sony LED TV is the best TV you have ever owned. Sony won't let you down. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! -Vincent
Sony75
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Sony after having Samsungs last 2 times, because we watch a lot of sports and action shows. However we haven't noticed a difference when watching sports. Best buy advised its probably because of the receiver. We are in process of buying a new one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony75, We're glad to hear that you purchase this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the value. Great size and operates well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jonmaxwell, We are glad to hear that. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! -Vincent
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Ok sound Picture good. Trying to fill up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny, Thank you for the 4-star rating! Glad to hear that you are happy with the picture quality of the TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
Living room TV installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steve and his assistant from Geek Squad did a great job installing the TV in the living room. In addition, they move the existing living room TV to the bedroom. Steve was very professional and has a nice personality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Francisco,
We appreciate your 5-star review of the TV. We hope that you'll also enjoy the amazing features of the TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thanks for choosing Sony!
-Ralph
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, really enjoy the ability to access the google play store and download apps directly to the TV without a roku, or apple tv. I can use my phone for screen mirroring as well. Really enjoy using this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rockmanoff,
We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.
Thank you for choosing Sony!
David
- Pros mentioned:Picture quality
We love our tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv picture is beautiful, it is a crisp and clear. We also bought a sound bar. At times, the sound blips out, creating an unpleasant viewing experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PAROESCH,
Thank you for choosing and purchasing Sony X950H Bravia LED Ultra HD TV.
We regret to hear that you are experiencing with the sound of your new Sony TV. This is definitely not the customer experience we want you to have. If the issue occurs when using an external speaker or soundbar, please make sure the cable from the TV to the soundbar is connected securely. You can also unplug and plug the cable back in. Please make sure the your TV and soundbar have the latest firmware by performing a software update. The updates may resolve any possible software-related issues and include key features, applications, bug fixes, and feature improvements.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Great tv!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading from older Sony 55” to a 75”. Been reading reviews and specs and this was well reviewed and when it finally went on clearance I pulled the trigger….so far no regrets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CbsUnit, Thank you for upgrading to your new Sony XBR75X950H! We're very happy to hear you're enjoying your new Sony TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
Good, not great, OLED is better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Upgraded” from a 55” LG OLED. If I had to do it again I would get the 65” LG OLED instead, the picture is much better. Halo effect on the Sony is noticeable, didn’t think it would be.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Devin, Thank you for sharing your experience. We are sorry to hear about your concern. To have a better viewing experience, you can always adjust the picture quality according to your preference: https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html. Despite your concern, it's nice to know that you still like the picture of your new TV. The X950H’s Full Array Local Dimming and Boosting technology dramatically increases contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! -Vincent
Better viewing of moving objects/sports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As before, we bought this version for better motion control of moving objects: baseball, football, Formula 1 auto racing, etc. Seems great so far. We've had it for a couple of weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike, We are happy you are having a great time watching sports on your new Sony 4K TV. Your X950H’s Full Array Local Dimming and Boosting technology dramatically increases contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for your purchase. Enjoy! Vincent
Looking forward to the installation of the produc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products will not be installed until approx Jan. 15, so I have little to report at this time. The Geek Squad is doing the installations to straighten out any unexpected problems that arise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVSoundbarinstallation,
We appreciate your anticipation of using the TV. You made the right choice. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR.
We hope you'll have a great experience with the XBR75X950H. Thanks for choosing Sony.
~Ralph
Sony X950H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Sony has amazing picture processing technology and very accurate picture colors. Only lacks next gen connectivity which Sony as addressed in there 2021 coming out in the spring.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ssalib, That's Great! We are happy to hear you are enjoying the picture quality and accurate colors of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing this feedback. Jay
Amazing purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and very satisfied with my purchase. Never knew about open box deals but after this purchase I will always be getting open box great deals for way cheaper price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, We are thrilled to hear that you are very satisfied with your purchase.The X950H’s Full Array Local Dimming and Boosting technology dramatically increases contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony! -Vincent
Awesome 4K tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been awesome so far. Could always use more hdmi ports and it’s heavy as heck, but it’s a great 4K tv and even better when properly calibrated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CBeck, We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thanks for choosing Sony! Erin
Delivery and Pick-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad individuals who picked-up the 75 inch delivered the 65 inch X950H smart tvs on March 3rd were very polite and very efficient. Pleasure to deal with .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SmartTV, We appreciate your time to share your good experience with this TV. Good to know that it was delivered and picked-up by polite two Geek Squad individuals. We look forward to seeing more of your reviews in the future. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony. Jay
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cody was extremely efficient in ability to mount Big Screen onto wall. He was quick and very knowledgeable, courteous. Highly professional. Great Geek Squad member.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony950, thanks for sharing your review and for choosing Sony! -Ralph
- Cons mentioned:Reliability
Dead 26 Months after purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems from the start and now dead after 2 years. NEVER BUY SONY!!!
No, I would not recommend this to a friend