Customer Ratings & Reviews
- Model:
- XBR75X950H
- SKU:
- 6401209
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and vibrant colors of the 75" Class X950H Series LED 4K UHD Smart Android TV. Many are impressed with its large screen and affordable price. However, some express concerns about the sound quality and reliability of the TV, with a few mentioning issues with blooming and weight.
This summary was generated by AI based on customer reviews.
POOR SOUND
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV MAKES A CRACKLING/STATIC NOISE WHEN ON NETFLIX AND AMAZON PRIME. IVE CHANGED THE ALL THE SETTING INCLUDING ON NETFLIX BUT IT IS NOT FUN CHANGING THEM BEFORE EVERY EPISODE…$2500 on a tv and it can’t play Netflix… should’ve stuck to my $400 Vizio tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BigCarl,
Thank you for taking the time to review the X950H. We regret to hear that you're having an issue with this TV. This is definitely not the experience we wanted you to have with our products. We apologize for the inconvenience. To improve the performance of the TV, please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update. Also, you can isolate this issue by following the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x950h/articles/00108468
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X950H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
LIGHT BLEED UNBEARABLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The light bleed on this TV is absolutely horrible! It started getting bad of course about a month after the warranty ran out and Sony won't do anything about it. DO NOT BUY THIS TV! You will regret it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GarbageSony,
Thank you for choosing and purchasing Sony X950H Bravia LED Ultra HD TV.
We regret to hear that you are having a display issue with your Sony Bravia TV. This usually is not the case with our premium TVs. To isolate this issue, we suggest performing troubleshooting steps by visiting this link: https://www.sony.com/electronics/support/articles/00032635.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case Number (if available):
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Defective tv trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had a red line in it only notice when there blue scenes in the background but for that amount of cash no flaws accepted I love sony product s but this 1 thumbs down
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Trash,
We regret to hear that you're seeing a red line on the TV screen. You may refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x950h/articles/00032635
If still not resolved, please let us know. May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the XBR75X950H.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
~Ralph
Sony Social Support
Unhappy with it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound flakes out every now and then, restarting the TV doesn’t help. Many hours later it starts working again!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joem,
Thank you for choosing and purchasing Sony X950H Bravia LED Ultra HD TV.
We regret to hear that you had an issue with the audio or sound of your Sony Bravia TV. This is usually not the case with our premium TVs. It's good to know that the TV works again without issue. Please ensure your unit has the latest firmware by performing a software update to lessen the possibility of having software-related issues again: https://www.sony.com/electronics/support/articles/00119543. The software update includes key features, applications, bug fixes, and feature improvements. If you are using an external speaker, make sure the cable is connected securely to your TV and the speaker/audio system. You may also unplug and re-plug the connection. Hope this issue won't happen again.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
- Pros mentioned:Color, Picture quality
Worth. Every. Penny.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in two months ago and I’ve barely turned it off. The picture is outstanding, right out of the box. Bright where it needs to be bright, dark where it needs to be dark. Perfect side-angle viewing. Stunning color. I researched TVs for far too long, but I’m so glad I chose this Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johndp1, Thank you for the 5-star rating! Glad to hear that you are happy with the picture quality of the TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Sony 75" Smart Android TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony TV has exceeded our expectations. Picture quality and sound have been excellent. A great addition to our family room.
I would recommend this to a friend - Cons mentioned:Reliability
4years 4months 6 days for $2799.99 never again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER AGAIN Ours was great until on 4th year 4th month and 6th day the dreaded blinking red light came on. Then i was told by a technician to just get another TV.
No, I would not recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
SONY BRAVIA 75”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a nice picture. The internal speakers are poor. The TV only lasted 3 1/2 years before MAJOR hardware problems. The control board went out.
No, I would not recommend this to a friend SONY TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I have had, quality, would not hestitate to buy anothr Sony in the future.
I would recommend this to a friend- Pros mentioned:Picture quality
A great set!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a former Sony user who had moved over to Samsung, I couldn't be happier with the X950H. My wife and I both felt that Sony was far superior to Samsung regarding a natural look to the picture. "Pop" is nice, but Sony offers more of a realistic tone to their color. Viewing from an angle is no issue whatsoever and we found all menus to be intuitive and easy to navigate. After much research we believe that our purchase matched our expectations; which was a high bar. The big surprise for us is the quality of the sound. I have a high end 5.1 sound system. With this set I don't find it necessary to use the sound system 100% of the time; as I did with my previous set. All in all, we are very pleased with our purchase and happy to be back with Sony. I can not see anyone being disappointed with this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, Thank you for the 5-star rating! Glad to hear that you are happy with the TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
My 75" 950H
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 75" 950H to replace a 3 year old 65" 900F and am extremely pleased with my wife and I are extremely with the purchase and the installation from our Magnolia store here in St Louis. The crew was fast, curtious and professional. It's takes a few days of running it to let everything settle in and folks have to allow it to do this before making a big deal over some color oddities. Give it a chance to settle in then you be amazed at how it looks. I paired this up with a Panasonic 9000 blue player and rewatched one of my older disc Gladiator in Dolby Vision and was just blown away by how well it looked. I haven't had a chance to really go through the apps yet but what little I have they are much faster to load and go through. All in all this is a great set and highly recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeMcAtee, Thank you for the 5-star rating! We are glad to hear that you are happy with your new 75" X950H TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Carl
- Pros mentioned:Color
Amazing colors and accuracy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I contemplated for two or three months, I picked up the Q80T at first. I had it shipped and when I got it, it was cracked. I had to send it back and I decided to do some more research. I must’ve looked over hundreds of videos and reviews. I then decided on this one, because of the good black uniformity, gray uniformity, and because I watch a lot of sports. And I watch a lot of all-around content. I’ve heard Sony has the best is upscaler on the market. That was not wrong! This TV is incredible! It’s so good it’s almost distracting. I strongly recommend this TV. Out of the box the colors are good, and takes it a little adjusting to your own viewing likeness. Other than that it is gorgeous. Highly highly highly recommend this TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BEEEAUTIFUL,
We appreciate the recommendation. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.
Thank you for choosing Sony!
David
Poo quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality for $2700. I need a motherboard already under 5 years old. Never again, Sony has lost its way!
No, I would not recommend this to a friend- Pros mentioned:Color
Has terrible motion issues, and buggy Android firm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because it's supposed to have a very high brightness in nits. However, motion is terrible when it's bright. When it pans there is very annoying flicker like on edges of building/trees. You can fix it by changing settings in motion, but then it loses the majority of brightness. Android also has some bugs. If you turn some settings on/off, the yellow LED light comes on all the time. Even when you set it to be off in settings it still stays on, it supposedly is for the mic audio being used. Last, but not least. After updating android and firmware in an attempt to fix the LED light issue, it now has permanent ads on the home screen. Advertisements on a $2k+ TV, nuts.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Xanthrick,
Thank you for the feedback on your experience with your X950H LED 4K HDR Smart Android TV. We would like to apologize for the inconvenience this have caused you. We value your input and appreciate the feedback. We appreciate the steps you've gone through to isolate the issue. There are few things that you can check moreover with regards to flickering on the screen. Please access this link for some helpful information: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x950h/articles/00114142
Google recently released two new features called Highlights on your home screen and Subscriptions in a snap. These features were included in the latest Android TV Launcher app (Home app) update. Unfortunately, you cannot completely hide or block the ads. However, you can select the 'why this ad' option.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x950h/articles/00225587
For the illumination LED that lights up even when you disabled it, please check this link: https://helpguide.sony.net/tv/husltn1/v1/en-003/08-13_03.html
If the issue still unresolved, you can perform a factory data reset. Press the HOME button, then select [Settings] — [Device Preferences] — [Reset] — [Factory data reset].
Should you need further assistance, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks for letting us help assist you.
Sincerely,
Jess
X950H Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my X950H yesterday, and I must say the picture quality is not as sharp as I hoped it would be. I saw some lagging a few times, and I was surprised as I replaced an old Samsung that's at least 5 years old and I never saw that on it. That aside, the biggest problem I have is this morning I connect my 1TB USB drive which I use for my videos, and it's taking forever to show an accurate number of files in my folders, or the just don't load at all and just keeps saying please wait or I get a spinning circle. I have 4K videos on the drive that I could not see with my old tv, and it seems I cannot see on my new tv. At $2399, this is a deal breaker and unless something can be done to fix this, I will be returning this TV. Lastly, I would prefer to not have video thumbnails if that's what's causing the delay. Is there a way to turn them off to speed things up?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LTJones, Thank you for choosing and purchasing our X950H LED 4k UHD Smart Android TV. We are sorry to hear that you are having issues trying to play videos from your USB drive. We'd love to troubleshoot the issue and make this a better experience for you, please check if the format of the files that you are trying to play with the TV is supported, you may check them on this link https://helpguide.sony.net/tv/husltn1/v1/en-003/04-01-03_03.html Also, some photo images or folders take time to display depending on the image dimension, file size, and number of files in a folder.
If you need further assistance, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Regards, Carl
Sony - 75" Class X950H Series LED 4K UHD Smart And
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony x950h led tv replaced an old big screen box tv we had that we actually still thought had a decent picture. When we went to the store the sales rep explained all the TVs and we looked at several.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi armond50,
Very nice! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.
Thank you for choosing Sony!
David
Sony is not what it once was
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv goes black and powers down just like many of the other online reviewers report. I hardly watch TV and this unit is only three months old. Sony support is not helpful at all and essentially ask you to spend about two hours trouble shooting a TV that is poorly manufactured. I had been a fan of Sony for years but will now stay with LG or Samsung of which I also have and never experienced any issues with.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffess, We are sorry to hear that you are experiencing power issues with your 75X950H TV. We'd love to troubleshoot the issue that you are experiencing and make this a better experience for you. In the meantime, please follow our related article link for troubleshooting and isolating the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x950h/articles/00032613
Should you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Don't throw your money away and cause yourself fru
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 years and SONY can't come up with a referral for someone to fix it. Garbage product and garbage company.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ew43, We're sorry to hear that your Sony TV has stopped working. This is usually not the case for our TVs nor the experience we want you to have.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X950H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam