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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 584 reviews

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Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 3.4 out of 5 stars

  • Brightness

    Rating 3.8 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 85" Class LED X850G Series 4K UHD TV for its exceptional picture quality, large screen size, and affordable price. Many customers rave about the stunning visuals and vivid colors, while others appreciate the ease of setup and user-friendly interface. However, a few customers have expressed concerns about the TV's short lifespan, lack of local dimming feature, and blooming around logos.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 584 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, but having issues with apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is top notch, but for some reason the Hulu and YouTube apps are giving me issues. Hulu keeps giving me playback errors and YouTube just dies after 2 seconds. I was able to temporarily fix the issue with Hulu a couple of weeks ago by uninstalling and reinstalling the apps. Just ran into the same problem again today. I tried uninstalling and reinstalling again to no avail. For YouTube I just cleared the cache and it worked. I don't use YouTube much, so haven't checked if the problem has returned. Disney+, Netflix, and Amazon Prime Video work perfectly fine. I stream on 4 other tvs in the house (2 Sharps and 2 Samsungs) using Hulu with no issues. I may just go to the Amazon Firestick and stream that way, but that defeats the purpose of having the apps available on the tv...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Theatre viewing at Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently installed , the SONY 85" TV performs amazingly, the 4K feature offers a great improvement over past model, even with 4K programming being limited , picture is improved, especially with such a large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv size

    Rated 5 out of 5 stars

    Great product, fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally went into the store for the purchase and received it bright and early the next day. TV is great, love the size and the price was competitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4k sony tv 85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cinema heaven! What an amazing television, great picture, sound, features, easy to use! Worth every penny especially cyber Monday price! Thanks for Sony and Best Buy! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value for a large screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 75" Vizio to this TV and am quite happy with the choice. I'm giving it 4 stars because it does take quite a bit of adjustment and tweaking to get the coloration just right. Once it is dialed in, the picture is quite good. The contrast ratio could be a bit better, but for the price, your average person could overlook that. It definitely performs better in a room with some lighting as darker environments show a little more gray than black, but that is likely due to the direct LED. All in all, I am very satisfied, but if you are very serious about your home theater experience, the 950 model might be a better choice provided you are comfortable with the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a great tv by Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like the people on the screen are right here in the living room great picture sound and easy to setup Sony is the best in my book and Best Buy was also great to work with getting the geek squad out to remove the old Sony 65 ‘’ a 2006 model that I gave to my brother and the geeks installed the new tv in no time at all I love this 85’’ Sony and would recommend it to anyone that’s looking for a larger screen tv this is the one you need for a large room .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Great tv. Period.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65 inch tv because it was great for the time. This 85 inch was on sale and I actually went in for an 86 inch lg. Glad I spent the extra 100 dollars. Picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever owned

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved in to a new house with a super long living room. We had a 65 inch TV, but because of the size of the room, it looked ridiculously small. We upgraded to this TV and WOW is it beautiful. Plenty of connections to accommodate an Xbox, Playstation, Nintendo Switch, and connects flawlessly to my Sonos beam. Everyone that comes over comments on how good the TV looks. I can read everything on the screen with no problem now. The picture is beautiful and the streaming features work fairly quickly. I'm not sure about the sound, as it has been connected to a sound bar since it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the picture and size. Don’t hesitate to buy this tv especially right now that its on sale, you’ll be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV but have found Android TV glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressive TV. Exactly what I expected for the price. The 85inch model represents a big jump up in price form the 75” and while the extra real estate is worth it to me it is a lot. But unless you want to pay double or triple you can’t really improve on the quality much. But I have found the Android TV side of things to be pretty glitchy. And in two months the f ownership have had to reset things to factory default three times to resolve issues. Two times with the plex app having vision but no sounds and once where things just froze up. Not bad maybe just needs another update to be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great productmat excellent price and good customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great on picture quality ease of use, best sale price and good customer service. will buy it again or recommend to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ecellent for the Price and Purpose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, really tough call here, but here's my answer. The many different arrays on these TV can effect viewing angles. As much as I wanted to go with the x900 (x950 just a bit pricey), the viewing angle with the 850 worked best for my family room. I have had many people over (pre-CoVid) and everyone remarked how nice the picture was. And it is a good picture, just the x900 and x950 are noticeably better... except their viewing angle. I can't stress this enough. If you have a wide angle.. then the 850. If you're in front of it... no doubt x900 minimum.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Huge TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is HUGE! My last TV was 65 inch so this took a little adjustment due to the size. We are very happy with it plus we got a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best value you can get for a large TV. The 4K picture quality and color are fantastic. The tv smart features are great as well they work very fast switching between Netflix, YouTube or Disney+ ....Overall I’m super happy with this 85 inch TV and if you are considering it go for it !!!! ... A quick note in Bestbuy and kuddos for them in their price match guaranteed !!! I originally purchased this TV at $2499 and 10 days later this tv dropped to $1999 ... I just went to Bestbuy and they gave me back a total of $530 dollars !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful Crisp Picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV, has is clear crisp clean picture. Easy to hang. Easy to use. Using as a display and several people have commented on the picture quality of the images

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome picture love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture the best tv on the market for an amazing price I love watching sports on it the color on this tv brings is nothing but the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever owned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big bold beautiful picture. Best smart TV functionality with Android TV. I went to the movies not long after I had this TV and was very critical of the picture on the movie screen. I told my wife the picture on my TV was much better than the theater. The only problem I had with the TV was the Android TV needed to be rebooted on occasion. At first this required me to unplug the TV. I discovered that if I just hold the power button down for a few seconds it would reboot. an easy solution. I highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 3 out of 5 stars

    Ok tv big for its price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is big and it’s colorful. Have a recurring problem of the apps will freeze every couple of days. The tv will need to be force shutdown. Called Sony and they just take notes down with no real solution and says call us again when it happen. Over all we have learn to live with it. For $ 2k+ tv, we should more than just live with it. Waiting for a software update that might fix it. The apps when working is very nicely laid out and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice addition to a media room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture while watching sports and movies! Very user friendly out of the box. Best sound for any large screen picture I've ever owned!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Sony fans, great picture easy navigation and set up. Put blackout curtains in our watching space and enjoying every minute!

    I would recommend this to a friend