Customer Ratings & Reviews

didnt really like them seemed very heavy around the neck

I was replacing a head use i have been buying from Best Buy for at least the last 5 years. This one is heavy, bulky, allows no privacy because it’s more like a loud speaker and, now, it’s stopped working. I’ve plugged it in multiple times to charge it but it still hasn’t graced me with any service in weeks!

Love this device....works great.... exceptional sound...

I bought these as a replacement for a plantronics back beat that finally gave up on me. These have acceptable sound quality but they have very loud and obnoxious beeps at both turn on and turn off. I chatted with sony support about this and there's no new firmware or anything can be done so I returned them for credit.

My brother is ALWAYS on his phone. Whether he's at the track with his car, or at a football game. I can't stand ear buds and purchased this for him for Christmas. (I wasn't sure if they would be too bulky.) He loves them.

The Sony Bluetooth are great, they are hands free. Outstanding sound and quality!!!

Great listening. Sound is very clear.easy to install

This is used for the TV to help my wife hear it better. The sound quality is very poor. We paired it with our LG Smart TV so she uses this bluetooth and I can still use the speakers and I dont get blasted out. There is a constant echo between her and the TV. It cuts out if she walks into the kitchen or bathroom both are only about 10 feet from the TV. This was bought in replacement of the Sony SRS-NS7 Neckband Bluetooth Speaker/headphone for TV which cost $300. We had two of those and one set lasted a year the 2nd only 3 months. Both started emitting a high electronic sound and would not turn off.

Wearable headphone uhm speaker is not as weird as it sounds. They are actually making a lot of sense and look more natural than seeing people with headsets during online video conference sessions. I actually prefer these wearable speakers to my video conference headset for two reasons: Firstly, it is more comfortable to wear something on your shoulder than on your head. The device feels light. Secondly, they just work well. Unlike true wireless earbuds or headset that block your ears, you will get more sense of your surroundings when you use this device. Sony intended this device as a communication device for people who works from home, though there are many potentials of this device beyond being simply a work from home gadget. Initiating the device is as simple as charging them with the supplied USB-C cable and pairing them with your gadgets. The device can pair to multiple gadgets at the same time so you can connect your smartphone and your PC at the same time and the device will play audio whenever there’s an active sound being played in one of your gadgets. The battery is rated to last 20 hours so it should last an entire online video conference session for the whole day. However, none of my online video conference lasts that long to confirm it. The device does its job really well in picking up speaker’s voice. There’s a dedicated mute button, which is a really great feature when we’re using them for online video conference. Audio quality is good for this purpose. If you intend to use them for listening to music, sure you can. However, you can’t compare them to the listening experience of enjoying your full range speakers or your monitor headphones so the performance will surely disappoint audiophiles. The device is primarily intended to function as a communication device meaning the acoustic profile is not geared towards musical enjoyment. If you’re tired wearing your headphones when listening to music in extended session, this device can be a much more comfortable alternative but in no way that this device can substitute the acoustic performance of a very good pair of headphones. It’s going to be quality vs. comfortability. Also, being essentially wearable speakers, people near you will hear what you hear when you play audio loud enough with the device. So, privacy is something that you should consider if you intend to use it in a non-private space. The device has an IPX4 splash resistance rating meaning that it can endure splashes of water say that you are running in the park and it starts to rain heavily. Though the rating means that the device can endure heavy rain, it is not intended to endure exposure to water beyond 5 minutes nor can it be completely immersed in water. The splash resistance rating is still very useful because it means that this device is outdoor friendly. Overall, this is a very good product from Sony because it does its job well as intended.

Liked style & light weight. Disliked the inability to connect to a smart TV. 

This is the first time I’ve had a neckband speaker. I have to say I am impressed and pleased with the Sony Wireless Neckband Speaker. The Neckband speaker comes with a quick start guide, reference guide and a USB-C charging cable. The cable is very short, only 6” and the quick start guide is OK, but there are only illustration and no actual written directions. It’s easy enough to follow, but written words would be more helpful. The charging cable is too short to charge and listen at the same time. It could have been longer at least 24” like other items that come with a charging cable. The Neckband Speaker doesn’t come with an AC adapter either. For $149 Sony could have included a longer USB-C cable and an AC adapter. The Sony Neckband Speaker is light weight and comfortable. The band that goes on the back of the neck is made of a rubber type material and is very flexible. The only problem with that is if you sweat the band can get uncomfortable and irritate the skin. I use either a towel or scarf around my neck when I use it for exercise or walking. The sound is clear and the charge lasts for a several hours (approximately 20). I was able to listen to 2 full audio books on a single charge. The buttons are slightly raised making them easier to find. Functions include Power button, Microphone/mute button, Bluetooth indicator LED light and charging connection on the right side of the Neckband. On the left side are volume controls (- and + indicators), along with the play/call button in between them. The Neckband Speaker’s microphone is when the external noise isn’t too loud. The noise cancellation is better than using the phone or laptop speakers, but the person on the other side can still hear some background noise. There is no specific App for the PC or smart phones. There is a website that Sony provides in the quick start guide as a scannable bar/square code. From this site you can download a help guide in your cell phone documents folder as a .PDF file. The Sony Wireless Neckband Speaker has a built-in microphone for calls and gaming. It worked well with my cell phone and laptop. It works well when there isn’t much background noise, but if there is a lot of noise (children playing, people talking, TV on, etc.) it’s harder to hear the call. The person on the other end of the call can hear background noise. I recommend it for its portability, light weight, and sound quality. For me it’s great for listening to my audio books. It’s a good Neckband Speaker for the price as compared to other Neckband speakers.

We love this! It has been a game changer! It syncs easily to our TV and I am no longer kept awake by the TV sound at night

Absolutely love my neckband, great for doing chores around the house, especially if you have kiddos.

Not loud enough. Any background noise will drown them out. Wish they had some volume to them. Guess I will have to go back to ear buds. Wish I could LG actives again. Offered a louder speaker and an ear bud option.

I love this Sony neck band speaker. Batteries life is great abd the sounds is perfect

great when im watching videos on smartphone something different

I have been using the Sony NB10 neck band Bluetooth speaker now for several days and it is outstanding. It is very light weight and comfortable. I have connected it to my computer as well as my phone to stream my HD/UHD music library and my Bluetooth projector and it works great. No audio delay when connected to my projector. It tells you when it is powered on and off and when it connects to Bluetooth. The imaging is outstanding. There are controls for volume up and down and the mute button allows you to advance to the next track when streaming music from your phone. There is a button to connect to a call when you receive a call on you cell phone. The call is crystal clear for both ends of the call. The only thing I wish it had was a little more bass. The low end is a little lacking. I can see how this would be a great device for office use instead of a headset. At higher volumes people around you may be able to hear the sound from the speakers. The other feature that I found was if you press the Bluetooth button once the unit is on it will tell you the battery level. The Sony uses USB-C changing so changing is fast. Sony claims 20 hours of use time but in the multiple days I have been using it I still have 40% battery time left. I have multiple Bluetooth speakers and this is now one of my favorites.

Easy to use good replacement for in ear headphones

I love it. My mother-in-law complains about background noise. Lol

Sony Neckband Portal speaker that doesn’t greatly annoy others! The first thing I did with the neck band was to pair it with my AppleTV – unfortunately, the quality just isn’t good enough to enjoy a movie. Perhaps on a re-watch when you’re not paying attention, but not as a cinematic experience. The quality is basically speaker phone quality, just directed at you and not loud enough for everyone around you (though, others *can* hear it if volume is high). It may not be useful for movies, but it is useful for music, if the music isn’t the main thing you’re listening to. For instance, I have a pinball machine and usually listen (with over the ear headsets) to music while I play. I do this so I can have the music loud in my ear, but no one around me can hear what I’m listening to. Of course the downside of having over the ear headset is that it blocks sounds of the machine, which I then raise the volume so I can hear it through the headsets. The neckband solves this problem by allowing me to have the pinball table at the normal volume, while also listening to music “loud” to me, but not loud to anyone else. Another bonus of the neckband – you don’t really get tired of wearing it as you do with normal headsets. It is so lightweight that I did not even realize I was still wearing it 2 hours after I had turned it off! For work, I’ve paired it with both my cell phone and computer, as it is very useful for video / audio work calls. Unfortunately, if I listen to music(via phone) on it during work, I have to reconnect to the PC before I can accept a video call – this is pretty frustrating as I have another set of headsets which actively connects to 2 devices at the same time. Like just about any headset, air conditioners/fans are easily picked up on the calls and (in my situation) require me to turn off fan or a/c for the duration of the call. Again, this is a common problem with just about any headset/speakerphone – but I’m pointing this out as it’s something we don’t naturally think about. The battery life has so far been excellent – 2 hours a day of usage after about 4 days brought battery level down to 60%. You can quickly check the power level by pressing the power button once and it will audibly inform you of the level, which is good being that there aren’t any battery indicators. Overall, I would recommend this for just about any headset application – except movies. Podcasts, background tv, work calls, zoom calls – all good! Just be careful to remember to take it off before you walk outside, otherwise you will get confused looks from strangers staring at your shoulders!