Customer Ratings & Reviews

Hi Didee, Thank you for your positive feedback on the HT-A9000 soundbar! We're glad to hear that you are enjoying the surround sound experience and the convenience of the wireless speakers. The HT-A9000 is indeed a great choice for an immersive audio experience, and your recommendation is much appreciated. Thank you for choosing Sony! -Carl

Hello Pgfd702,

Thank you for choosing Sony!

We’re honored to hear that you appreciate the HTA8000 sound bar’s rich, quality sound and its easy setup and wall-mounting features. Your positive experience encourages us to continue delivering products that combine excellent performance with user-friendly design.

Best regards,
-Fred

Thank you for your wonderful feedback about the HTA9000, PaulG! We are honored to hear that you find it easy to use and set up. It’s always our goal to create products that enhance your experience, and we're glad to know you're enjoying it. If you have any further questions or need assistance, feel free to reach out.

Thank you again for your review and for being a loyal Sony customer!

Best regards,
Gus
Sony Social Media Team

Hi JimB, Thanks for purchasing the new BRAVIA Theater Bar 9 with 13 speakers. Enjoy and thanks for choosing Sony. -Carl

Hi AngT, Thanks for the 5-star rating! We're glad you like your new speaker. Enjoy and thanks for choosing Sony. -Craig

Hi Maximo,

We are ecstatic to learn that the BRAVIA Theater Bar 9 gave you that incredible "wow" factor! Comparing it to our flagship BRAVIA Theater Quad is a massive compliment, as both are engineered to redefine what home cinema can sound like. We are glad that the Bar 9 is delivering that same immersive, expansive soundstage that makes you feel like you are right in the middle of the action.

That stunning audio is largely thanks to our 360 Spatial Sound Mapping technology. While the Bar 9 is a single sleek unit, it uses 13 speakers—including up-firing drivers and side beam tweeters—to create phantom speakers all around your room. This mimics the multi-speaker setup of the Quad system, enveloping you in sound from every direction and ensuring that every explosion, whisper, and musical score feels breathtakingly real.

Thank you for trusting Sony to bring a true cinematic experience into your home.

Regards,
Dominick

Hi Dampsocks,

We're absolutely delighted to hear that you find the BRAVIA Theater Bar 9 sounds great and delivers an experience you feel is "totally worth it!" That is exactly what we strive for with our premium audio products and the integration of Dolby Atmos and 360 Spatial Sound Mapping. Pairing it with the optional wireless subwoofer (SA-SW5 or SA-SW3) and rear speakers (SA-RS5 or SA-RS3R) is indeed the best way to unlock the full potential of a truly immersive, cinematic 360-degree sound field. Enjoy every moment of your movies and music!

Thanks for choosing Sony.

Best regards,
Eliab

Hello VincentB,

Thank you for choosing Sony!

We're thrilled to hear that you're enjoying your first sound bar, the HTA8000. This model comes equipped with various features that enhance your audio experience, such as the 360 Spatial Sound Mapping, Dolby Atmos®, and DTS:X® for immersive sound. Enjoy your new soundbar!

Best regards,
-Fred

Hi FeliciaK,

We are thrilled that you’re enjoying the theater-like experience of your BRAVIA Theater Bar 8! By using our 360 Spatial Sound Mapping technology and 11 dedicated speakers, we designed this bar to create immersive "phantom speakers" throughout your room for a true cinematic feel.

Thanks for choosing Sony.

Best regards,

Eliab

That's great to hear, TAG4! We're happy to hear that you like your new sound bar. Enjoy and thanks for choosing Sony. -Craig

Thank you for sharing your fantastic review, HuyV!

We are absolutely thrilled to hear that the HTA8000 Soundbar is the best you have purchased so far! It is incredibly rewarding to know that you are so impressed with the sound quality and performance of our premium soundbar, especially after your previous disappointing experience with another brand.

We designed the HTA8000 to deliver an immersive, room-filling audio experience, and your feedback is a wonderful validation of that effort.

Thank you again for choosing Sony for your home audio needs. We hope you continue to enjoy the superior sound quality for years to come!

Best regards,

Gus, Sony Social Media Team

Hello, thanks for choosing and purchasing our product. We're sorry hear that you have an issue with the connectivity and sound quality of your Sony unit. We'd like to turn your opinion around regarding the BRAVIA Theater Bar 8. Please follow these steps to isolate the issues:

• Please make sure that the soundbar is properly connected to the TV using a high-speed HDMI cable via the HDMI-ARC port. Sometimes, using a different HDMI cable can resolve connectivity issues.

• Please make sure that both your TV and soundbar have the latest firmware updates installed. Firmware updates can often resolve connectivity and performance issues.

• Please make that there are no other devices nearby that could be causing interference with the soundbar's connection to the TV.

• Try resetting both the TV and the soundbar to their factory settings. This can sometimes resolve persistent connectivity issues. You can check this link for more details:

https://helpguide.sony.net/ht/208283c/v1/en/contents/117_Resetting_the_Speaker_System.html

• For sound quality, you can follow this link to adjust the sound quality:

https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html?search=sound%20quality

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

Hi CarterJ, Thanks for the perfect rating! We're glad you are happy with your new home theater setup. Enjoy and thanks for choosing Sony. -Craig

Hi bobby, incredible! We're so glad you like your new Sony BRAVIA Theater Bar 9! Thanks for choosing Sony! ~Earl

Hi Juzzting,

Thank you for the outstanding 5-star review! It is incredibly rewarding to hear that, after trying several kinds, you consider the BRAVIA Theater Bar 8 the best sound bar you have ever owned. We are especially thrilled that adding the Sony subwoofer and rear speakers created the 'Excellent sound quality' and comprehensive experience you were looking for.

Thanks for trusting Sony!

Regards,
Dominick

Thank you for the fantastic review, MarkA!

We’re thrilled to hear that the Bravia Theatre Bar 9 is impressing you! With 13 powerful speakers packed into one sleek soundbar, it is designed to deliver a massive, cinematic soundstage. We are so glad you found the setup easy and are enjoying that immersive audio experience!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi PabloS,

We are so glad the BRAVIA Theater Bar 9 is giving you that "mini theater" experience! With its 13-speaker array and 360 Spatial Sound Mapping technology, it's designed to create a massive soundstage that makes you feel like you're right in the middle of the action.

Thanks for choosing Sony. 

Best regards,

Eliab

Thank you for the high praise, DylanP!

We are thrilled to hear that the BRAVIA Theater Bar 8 is the best soundbar you’ve heard! We worked hard to ensure that this model delivers incredible clarity and a wide, cinematic soundstage, so it’s great to know it’s hitting the mark for you.

Thank you for choosing Sony and for sharing your experience!

Best regards,

Gus, Sony Social Media Team

Hi PeterM, Awesome! We are so glad to hear that you are happy with your new Theater Bar 9! Thank you for choosing Sony! -Carl