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Customer reviews

Rating 4.4 out of 5 stars with 706 reviews

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    Rating 4.2 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 706 reviews
  • Rated 3 out of 5 stars

    Okay, not worth the money. Get a different brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds okay, not the best and not the worse. Don’t like you have to use an app to set everything up. Also, when changing sound or other options on remote doesn’t show up on TV and have to have app open to see what mode it’s switching to.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaxilm, we're glad you like the sound quality of our product. We appreciate your feedback regarding using the app for changing settings and control of your Sony unit. The HTA8000 soundbar requires the Sony | BRAVIA Connect app for initial setup and configuration. This is designed to provide a more comprehensive and user-friendly setup experience. Unfortunately, this is a necessary step and cannot be bypassed. HTA8000 does not display sound mode changes directly on the TV screen when using the remote. This means you need to have the app open to see which mode the soundbar is switching to. Feedback like yours is valuable for future product improvements. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia connection app really help you hooking up the soundbar. It tooks awhile to figure the hemi port in the right place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reebokgirl, we're glad you like our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 2 out of 5 stars

    Sony Bravia sound bar sounded cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia sound bar has terrible sound quality. We returned it right away. Bose Ultra sound bar was so much better that we went back and got the Bose rear speakers and base. We love the Bose equipment. It has more connectivity capabilities, Chromecast, and sounds fantastic for music. Glad we returned the Sony Bravia sound bar. Bose is much better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoeK,

      Thank you for considering Sony products.

      We sincerely apologize for the sound quality issues you encountered with your HTA8000, which led to your decision to return the product.

      This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

      Best regards,
      -Fred Sony_US

  • Rated 1 out of 5 stars

    Pretty good sound, when it works!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this from Best Buy in Nov 2024. Earlier in 2025 I started experiencing a sort of “brick mode” from the soundbar. Sony has failed to properly diagnose the issue now 3 times. When the soundbar has been shipped to Sony it was no longer bricked, and they shipped it back. It was working for 1-2 weeks upon receiving it back and then bricks again. As of this review it has now bricked for the 4th time. Sony has indicated exchange is likely, but I would not be surprised if this happens on the new one as I have read of several orher users experiencing the same exact issue. Good luck!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ekjorg,

      Thank you for considering Sony products.

      We’re very sorry to hear about the ongoing issues you’ve faced with your HTA9000 soundbar and the frustration it has caused. This situation does not reflect the quality and service standards we aim to deliver. We understand how disappointing it is to have the problem persist even after multiple repairs, and we sincerely apologize for the inconvenience. Please be assured that your feedback is being shared with our specialized team for thorough review as we continue to work on improving our products and support. Thank you for your patience and for bringing this to our attention.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Incredible sound that feels the room exact depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My my room has never felt so alive with this Rich sound that provides immersive experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eliudrmz25, Thanks for the 5-star rating! We're glad you are happy with your new speaker. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. I’m highly impressed. The quality for the price was great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeyR,

      Perfect! We're thrilled that you are enjoying the performance of the soundbar. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Open box Sony Theater Bar 9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box description was spot on it showed up look like brand new.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamB, Thank you for giving the BRAVIA Theater Bar 9 a perfect rating! We're glad you're satisfied with your purchase. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Sounds fantastic in-store. Not the same at home. Not worth the cost. Other surround sounds that cost way less are just as effective.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Notasgoodasexpected, thank you for your feedback on the BRAVIA Theater Bar 8.

      We understand it is not delivering the quality you expected at home–room acoustics can greatly affect sound, and we want to help you achieve the fantastic audio you heard in-store.

      Please try these key steps:
      (1) Re-run Sound Field Optimization: This recalibrates the sound to your room.
      (2) Check Placement: Ensure the soundbar is unobstructed.
      (3) Adjust Settings: Use the Sony | BRAVIA Connect app to fine-tune sound modes and EQ.
      (4) Consider Optional Add-ons: A wireless subwoofer or rear speakers can dramatically enhance the experience.
      (5) Update Firmware: Ensure your soundbar has the latest software.

      We're committed to your satisfaction–may you want to receive personalized assistance, please contact our Sony Support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thanks for choosing Sony and for giving us the chance to improve your experience!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent however the sound is slow to come on when the tv is turned on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldE, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with the sound delay on your Sony unit. With the Sony|BRAVIA Connect or Sony | Home Entertainment Connect app, You can adjust the delay using the following steps: Settings → Sound Settings → AV Sync.

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect add on

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect spacial recognition. A great add to any sony TV. Other TV brands may not work as well but still good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasF,
      Excellent choice! Pair the BRAVIA Theatre Bar 9 with a BRAVIA TV for an unmatched audio-visual experience, immersing you in every scene as never before. Bring the emotion and excitement of a movie theatre home. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Finally a good sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs perfectly with my Sony tv Had a Bose and was always giving me problems matching to the Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidS, Thank you for your wonderful review! We're thrilled to hear that the HTA8000 soundbar pairs perfectly with your Sony TV and that it has resolved the issues you experienced with your previous Bose system. Your satisfaction is our top priority, and we're glad to know that our product has met your expectations. Enjoy your enhanced audio experience and thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    surround bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound Quality wish it could have hooked into our surround system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM, awesome! We're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bars everything i was looking for , plenty loud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertH, Thanks for the great review on the Sony BRAVIA Theater Bar 9! It's wonderful to hear that it meets all your expectations, especially with its impressive volume. Enjoy the immersive audio experience! Thank you for the 5-star rating and for choosing Sony. -Jess Sony_US

  • Rated 2 out of 5 stars

    soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not perform as well as the sales associate lead us to believe

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar should included the manual instruction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThuyN, Thank you for the 5-star rating! We appreciate your feedback with our product. For the manual, please check on our link: https://helpguide.sony.net/ht/208283c/v1/en/index.html

      Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Samsun Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like you are in the movie theater! The best option

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miwi, Awesome! We are so glad to hear that you are happy with your new HTA8000! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    sounds great even without subwoofer,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great even without subwoofer, SONY is always great quality/reliability

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi j1776, Fantastic! We're extremely pleased to hear that you find the sound quality of your BRAVIA Theater Bar 8 impressive even without a subwoofer. At Sony, we pride ourselves on delivering high-quality and reliable products, and it's great to know that the HTA8000 has met your expectations. Your feedback is greatly appreciated! Thanks for choosing Sony! - Romeo Sony_US

  • Rated 3 out of 5 stars

    Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a sound bar and subwoofer in another room that costs half the price and sounds twice as good. I was led to beleive that a subwoofer was included because that is how the system was demonstrated. Very disappointed and will probably return it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephS, We're sorry to hear about your disappointment. Unfortunately, the Sony HTA9000 does not come with an external subwoofer. However, it has built-in quad woofers and passive radiators, the Bar 9 generates the type of deep, resonant bass you’d expect from much larger speakers. We hope you'd still consider our other products in your next purchase. Regards, -Craig Sony_US

  • Rated 3 out of 5 stars

    B a h of b i d a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet sure of how well it works on my systemYet need more time to evaluate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bahobida,

      Thank you for your initial feedback. We understand you need more time to evaluate your new BRAVIA Theater Bar 8, and we're here to help if any questions come up as you get to know the system. We hope you'll be as thrilled with the performance as we are!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs with my Sony tv. Sounds great,easy setup, new modern look

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Runman, we're glad you like our product! Thanks for choosing Sony! Enjoy! ~Earl Sony_US

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