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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the BRAVIA Theater Quad with 16 total speakers, particularly praising its impressive sound quality, straightforward setup, and convenient wireless connectivity. The unique design is also appreciated by some, although the speaker size was larger than expected for a few customers. Some customers mentioned the bass could be improved for music and expressed a desire for a lower price point and more HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 138 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    simple to setup, great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a simple to setup sound system, this is a great choice. It is on the expensive side but is worth it if you can take advantage of the optimum setup. ie wide separation distance of the speakers and space behind the couch to place all the speakers approx at the same height Movies sounds are great, but if you are buying this for mostly music it won't be a good value you do need an extra BASS setup though and there are only 2 choices available

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi poorNest,

      Thanks for sharing your review and experience with the BRAVIA Theater Quad. We're glad that you had an easy time setting it up. To full enjoy the capabilities of the system, you may want to consider adding a optional wireless subwoofer (SA-SW3 or SA-SW5). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Hdmi ports

    Rated 5 out of 5 stars

    So Good I may have to return it!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the title of the review is weird but this system sounds so good with a Bravia 9 tv and the center channel sync that it has me considering and returning for a full ES receiver and speakers. My knit issue is space which is why I bought this in the first place. It has rekindled my love for home theater sound. It produces jaw dropping sound for the size of the speakers and is a huge upgrade from my Sony HT-7000 atmos sound bar. It is a little on the expensive side and only has 1 hdmi input but other than that you won’t do better with small wireless speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the surround sound experience it provides. Coming from a proper soundbar, it felt a little different missing a center channel. However, after a day, I stopped noticing that. I also added the SW5 subwoofer for a better sound at the low end. Overall, I like it. Wish it were a little less expensive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmitK, it is nice to know that you are enjoying your new Soundbar! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Beautiful Product, Disappointing Sound in Our Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of fun setting these up. Sony made a beautiful home theatre in a box with the Quad set! The aesthetic of the square shape and gray fabric looked beautiful in my living room. However, we could never get the sound right. The quads, in theory, create a "phantom" center channel because they don't actually have a center speaker. However, in our space, the phantom center did not work well or would only work for one person in our room at a time. The rest of us would hear dialog coming out of only one speaker, when you want the dialog to come from the center (where the TV is). If you have a Sony TV, you can potentially get around this problem by using the S Center link cable. We don't have a Sony TV, so that was not possible for us. The wide soundstage was impressive, and that's where these excel over a soundbar. However, in our room, even beyond the center issue, they never sounded as good as we expected them to sound. And that's even when we added the SW5 subwoofer. Therefore, as much as we loved the appearance of these, we had to return them. We went with a Sonos Arc Ultra, with Sonos Sub 4, and Era 300 surrounds and have been much happier with that setup. If you own a Sony TV or have a more medium to small size room, you might still try these Quads.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello today555,

      Thanks for your detailed review of the BRAVIA Theater Quad. We appreciate you taking the time to share your experience! We're glad to hear how fun was the setup process and you're enjoying the elegant design of the system—beautiful, minimalist and aesthetic.

      We're sorry to hear that the phantom center channel did not meet your expectations and created a less-than-ideal listening experience for your family. We understand your frustration with dialogue not being consistently anchored to the TV, and we appreciate your insight into how this can be a challenge in certain room environments. The S-Center speaker link is indeed designed to address this by using a compatible Sony TV's speakers as the center channel, and we understand why this solution was not available to you.

      It's encouraging to know that you were impressed with the wide soundstage, as this is a key benefit of the BRAVIA Theater Quad's design. We also appreciate your feedback regarding the overall sound performance, even with the addition of the SW5 subwoofer.

      We understand that finding the perfect audio solution for your unique space is essential, and we're glad you found a setup that works better for you and your family. We will be sure to pass your valuable feedback regarding the phantom center channel and overall sound performance to our engineering team for future product development.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and listening on sound bars before buying this for my second TV. The reviews were pretty unanimous on the quality of this product and I do have to say, I agree! The only negative is it can only be used with one of two Sony subs and neither one is big enough to really give you good deep bass for a larger room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mcgill94, thanks for choosing and purchasing our product. We appreciate you feedback regarding the optional subwoofers. Expand the cinematic experience with optional wireless subwoofer (SA-SW3 or SA-SW5). Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and sounds amazing. Phantom center is superb - correct position and dialogue is actually much clearer than most dedicated center channel systems I've used. Probably want to add a a sub, though, if you want booming bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi coldfusion,

      You made the right choice! We're thrilled that you are enjoying the sound quality and user-friendly functions of the BRAVIA Theater Quad. If you need an external subwoofer, we recommend the Sony SA-SW3 or SA-SW5. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent quality. Amazing sound, easy to set up and install. The box and control remote looks cheap, but that's doesn't matter. Great system is worth the price it costs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Monzy,

      Thank you for choosing Sony!

      We're elated to hear that your HT-A9M2 is a great system providing excellent quality and amazing sound! We are particularly pleased that you found the set up and installation easy and that you deem the system worth the price. We appreciate your feedback regarding the appearance of the control remote and packaging.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best plug in play system and huge upgrade over A9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by the improvements between the original A9 and the new Quad (A9M2). The improvement in audio quality is night and day. A fuller, richer sound. Better bass out of the same SW5 used with the old system and thankfully, no droupouts like with the old. The other major improvement is in the phantom center performance. With the original A9 I had to use the "voice" option to have clear vocals but the Quad absolutely does not need the "voice" function at all. If you are an A9 owner, do yourself a favor and upgrade to this system. It is is better in every way (except I find the display on the control box dimmer and harder to see but who cares). If you are in need of the best plug and play sound system available today that will outperform any soundbar simply because of the wide seperation possible this is it. The atmos is also better than any Samsung flagship bar I've ever listened to. This is worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ercrex,

      You made the right choice upgrading to the Sony BRAVIA Theater Quad! We're thrilled that you are enjoying the sound quality of the home theater system. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theatre sounds very satisfied and balanced would recommend having the Geek Squad set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisL,

      It is most rewarding to hear that you are very happy with the sound and find it balanced on your new Sony BRAVIA Theatre Quad! We designed this system to deliver an immersive and perfectly harmonized home cinema experience, so your feedback is truly appreciated. Thank you for your excellent 5-star review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound with ease

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and easy to set up. Perfect for any home theater enthusiast not wanting to deal with a bunch of wires.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenL, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing Sound, So-So construction and mounting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing, but the fabric is incredibly thin and fragile. I found the mounting solution easy, but finding a good looking speaker stand for this unique design was a little challenging. Best Buy sells a fixed-height Sanus pair for $150 that looks ok, but is not a good deal. If you have the right room shape, then the flush wall mounts would work perfectly without the need for stands. All-in-all, I am happy with these and they replaced a more traditional Klipsch 5.1 large system. This has a much higher Wife Approval Factor, and they sound way better than I expected for the size. I do wish they came with a center channel, as dialog is noticeably muddled compared to my old system. I have an LG OLED rather than the Sony TVs that augment the center channel from the TV Panel, so that could have improved my center channel experience. But I'm not going to get an entirely new TV just for that feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CBergerman15,

      Thanks for sharing your review and experience with the BRAVIA Theater Quad. Your feedback about the design and sound quality is greatly appreciated.

      The system features the [Voice mode] function which emphasizes dialog and makes it easier to hear. For more information, please refer to this link:

      https://helpguide.sony.net/ht/2080/v1/en/contents/022_Adjusting_Sound_Quality.html

      Hope this helps. In case you need further assistance, please email the below information to [email protected].

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned top of the line soundbars from Sony and Samsung and this outperforms them all. The sound field is amazing compared to a soundbar. Absolutely love the Bravia theater quad. Paired with a Bravia 9, whether you utilize the acoustic center sync capability or not, the center channel sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinJ,

      That is incredible feedback! We are thrilled to hear you find the BRAVIA Theater Quad's sound field and performance, especially when paired with your BRAVIA 9, so impressive. Thank you for sharing your experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good base and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the base and sound on these are pretty cool!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, DObrien!

      We are thrilled to hear that you are enjoying the bass and sound on your new HT-A9M2 home theater system! The incredible, immersive sound quality is exactly what we aimed for with the latest evolution of our 360 Spatial Sound Mapping technology.

      We're confident that as you continue to experience movies and music with this system, you'll be even more impressed by the depth and clarity it provides.

      Thank you again for choosing Sony to elevate your home entertainment!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing but pricey. I previously tried the bar 8 and 9 with the rear 5’s and a sub. Sounded good but nothing blew me away. This system with a sub rocks. I did purchase the open box so it was under $2k.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review of the HT-A9M2, Jobu! We are elated to hear that you're so impressed with the system and that you're enjoying the powerful sound it delivers, especially with the addition of a subwoofer. It's truly rewarding to know that the combination "rocks" and provides the impactful experience you were looking for.

      We also appreciate your honest comment about the price. We strive to create products that offer a truly premium and unique audio experience. It's great to hear that you found a way to make it a more budget-friendly purchase.

      We are so glad that this system with the sub was able to "blow you away" and provide a sound that elevates your home theater experience. Thanks again for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome surround sound, very easy to set up. I would purchase it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RogerS, thank you so much for your amazing review! We're thrilled to hear that you're enjoying the awesome surround sound and found setup to be a breeze. The Bravia Theater Quad was designed to deliver an immersive audio experience with features like 360 Spatial Sound Mapping, which creates a unique surround effect. This system is made for people who want the full cinema experience at home without the complexity of traditional multi-speaker surround systems. We're honored that you'd choose it again, than you for trusting Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Audiophile quality in a box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system sounds amazing but is a bit overpriced. If Sony sold this at $2000 retail or included the SW-5 sub with it for $2500, it would be a more reasonable value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Todd,

      You made the right choice with the Sony Bravia Theater Quad! We're thrilled that you are enjoying the sound quality of the home theater system. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discrete speakers sound great. Nice quality. Easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StuartM,

      Thank you for your feedback! We're glad to hear that you're enjoying the discrete speakers, sound quality and ease of use.
      Our audio system HT-A9M2 brings the true sound of cinema home with the 360 Spatial Sound Mapping feature.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speakers Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Sound. Highly recommend for any room in the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MSOxnard,
      We are delighted to hear that you are experiencing incredible sound from your HT-A9M2 and that you highly recommend it for any room!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Sony Quad Theater Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is quite good, spatial mapping is spot on, the cost of this is just not worth the high tag, returned it unopened.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoderickR, While we appreciate the feedback, we're sad to hear that you returned the unit. We hope you'd consider our other models in your next purchase. Regards, -Craig Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The best home theater

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speakers. Sound is crisp and you won’t miss the full surround experience

    I would recommend this to a friend
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