Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$298.00
Save $1.99
Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1571 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,571 reviews
  • Rated 5 out of 5 stars

    Best bass in its category

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best entry level sound system if you are looking for a soundbar with base

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SelvaguruK!
      Thank you for your feedback on the Sony HT-S400 soundbar. We are delighted to hear that you're considering it as an entry level sound system with bass!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sounds is amazing and set up was easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CoryJ,

      We are absolutely delighted that your HT-S400 soundbar is exceeding your expectations.

      It's fantastic to know that you're impressed with the overall quality and the immersive sound. We also love hearing that getting it set up was a breeze for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Sony HT-S400 soundbar with subwoofer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to stick with Sony as I just bought a Sony TV. The HT-S350 had excellent reviews, but came out in 2019. The HT-S400 came out this year as did my TV so I thought this would be a perfect match. This is basically considered the upgrade to the HT-S350, but with better sound. I have to say that I am very happy with my purchase. The sound is great, and the subwoofer is a nicely added bass boost. It sounds very cinematic. For $200.00, you really can't go wrong. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes movies better, looks so nice & sleek, and is easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system allowed us to lower the volume on the TV. It was so easy to ser up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed by sony once again!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat sound bar! I was impressed with the sound level. It works great in my large master bedroom, I was surprised with the amount of bass it has. Just make sure you place the sub somewhere along the wall that the tv is on because some of the voices come out of the sub and will create an echo if placed to the side or behind your listing position. Overall geat little package for a small apartment or a medium to large bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pairs well...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well w/ my Sony TV. I like that I can change the base level as I do like a lot more bass in my sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Minx,

      Thank you for choosing Sony!

      We're excited to hear that the HT-S400 Soundbar complements your Sony TV so well and that you enjoy customizing the bass to suit your taste. Knowing you're enjoying the sound experience means a lot to us. Thank you for sharing your thoughts!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Sound Bat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love and enjoy my sound bar system great quality, the sound is so crisp and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReginaldBReid,

      Thank you for the wonderful feedback! We are so glad to hear you are enjoying the crisp and clear sound quality of your HT-S400 system.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony soundbar

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good great bass easy to set up and use with optical connection or Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prouduct is really nice the hook up was very easy. Volume is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cinematic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the sound quality and how it now enhance our listi g experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Netty,

      We are really happy to hear that your new soundbar has enhanced your listening experience with its high-quality audio. We designed this system to bring movies and music to life, so it is wonderful to know it’s making a positive difference in your home.

      Thank you for choosing Sony and making us a part of your home audio experience.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Comparing it to Bose 900

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Bose 900 sound bar with 700 woofer: then I bought HT-400 at 1/8 the cost for another home. I am so amazed at stunning bass and excellent sound quality especially for streaming music. Yes it does not have ATMOS and other fancy sound effects but it will definitely work for whatever you need it for. At this price, it is a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound at a reasonable price.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has some great powerful sound when needed, and at same time for normal speech and action sounds adds just the right amount of bass for a good sound. It's not a 1000 watt/dollar unit to rattle the windows, but it fills my room with excellent loud sound. This unit is integrated with my Sony A95L TV and once set up, it works with the tv remote control. It has it's own remote control that can be used to vary some of the setup features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joshua

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! We have tested it at each level and sound, and we love it. We would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LynnJ,

      That is wonderful to hear! We are delighted that you love the great sound of the HT-S400 2.1ch Soundbar and its powerful wireless subwoofer, and we appreciate your high recommendation!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Solid product, works as advertised

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box, great item for the price but i feel like the sound bar iteslf lacks a little with bass and lower sounds compared to my older LG sound bar. Sub makes up for that a bit. Only small complaint but overall we are happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle,

      We’re happy to hear you’re enjoying your new soundbar! To improve those lower frequencies, please ensure "Night Mode" is turned off and use the BASS buttons on your remote to boost the output. Experimenting with different "Sound Field" settings can also help deliver the richer, deeper audio profile you're looking for.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar, a good addition to my setup. Kyle and Mallory were very friendly and professional with set up and installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rlp328,

      Thank you for choosing Sony!

      It brings us great joy to hear that the HTS400 sound bar is a wonderful addition to your setup. We're glad our installation team provided friendly and professional support to make the setup seamless. Your kind words inspire us to keep delivering excellent experiences for our customers. Thank you for sharing!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Surround Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony surround sound is amazing. Very good quality sound. Easy to use and great base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't let the cheap price full you

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Sound Bar (my first one lasting 8-years OUTSIDE) I have this sound bar installed under a water proof deck exposed to the hot and cold extremes. With that said, the sound from the bar is very loud and the bass is phenomenal. I Bluetooth this to my iPhone and works seamlessly. The include remote works well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Soundbar Addition to New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to setup and start using. Really easy features to use, once the settings are set it automatically turns on and off with the TV. Looks great and the subwoofer doesn't take up any room. Perfect addition for my new TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargaretM,

      Thank you so much for the 5-star review! We couldn't be happier to hear that the Sony HT-S400 has been such a great addition to your new TV setup. We designed this soundbar to be powerful yet incredibly easy to use, so it's fantastic to know that you found the setup simple and are enjoying its features. We also appreciate you mentioning how the compact subwoofer fits perfectly into your space. Your feedback is truly valuable, and we hope you continue to enjoy the enhanced audio experience for all your favorite movies, shows, and music!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the simplicity and aesthetic of this sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenS,

      It is truly wonderful to know that you are enjoying the sleek aesthetic and straightforward setup of your new soundbar. We take great pride in ensuring our designs fit seamlessly into your home while delivering a powerful impact; the HT-S400 couples high-quality Dolby® Digital with S-Force PRO Front Surround to put you right at the heart of the content you love.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US