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Customer reviews

Rating 4.5 out of 5 stars with 1585 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,585 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely easy to set up- great sound- I would totally recommend. it also has a very sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big improvement over my TV speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money on this sound bar and subwoofer combo. I didnt realize how bad the speakers in my tv were until we added this setup. It really makes all the difference. Its probably not enough for true audiophiles but for those who feel like their tv offers a subpar listening experience, this might be just what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love and enjoy my sound bar system great quality, the sound is so crisp and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReginaldBReid,

      Thank you for the wonderful feedback! We are so glad to hear you are enjoying the crisp and clear sound quality of your HT-S400 system.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sinple and Easy to Use, Quality Sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and simple product. Easy to use and quality sound. Just what i needed!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good Value Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent soundbar for the money. I like that the subwoofer is wireless, allowing me to place it anywhere in the room I want. My only gripe (a minor one) is it could be a bit more powerful. But the sound is good, dialogue is clear when watching tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cinematic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the sound quality and how it now enhance our listi g experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Netty,

      We are really happy to hear that your new soundbar has enhanced your listening experience with its high-quality audio. We designed this system to bring movies and music to life, so it is wonderful to know it’s making a positive difference in your home.

      Thank you for choosing Sony and making us a part of your home audio experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Joshua

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! We have tested it at each level and sound, and we love it. We would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LynnJ,

      That is wonderful to hear! We are delighted that you love the great sound of the HT-S400 2.1ch Soundbar and its powerful wireless subwoofer, and we appreciate your high recommendation!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Excellebt Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy set up. This is really all you need and a true game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar, a good addition to my setup. Kyle and Mallory were very friendly and professional with set up and installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rlp328,

      Thank you for choosing Sony!

      It brings us great joy to hear that the HTS400 sound bar is a wonderful addition to your setup. We're glad our installation team provided friendly and professional support to make the setup seamless. Your kind words inspire us to keep delivering excellent experiences for our customers. Thank you for sharing!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound easy to install, but at leat once a month loose conextion with the TV (SONY) via Bluetooth, 3 years and still working fine. I will buy it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LD69! It's fantastic to hear you're loving the sound and easy setup of your HT-S400! We really appreciate you sharing that great feedback and it's awesome that it's still going strong after three years.

      We're sorry to hear about the occasional Bluetooth connection drops, though. Since you're running into that once a month, you might want to try using an HDMI cable instead of Bluetooth for the connection between your soundbar and your Sony TV.

      Connecting with an HDMI cable, specifically the one labeled HDMI ARC on your TV and soundbar, often provides a more stable and higher-quality signal than Bluetooth.

      If you'd still prefer to stick with the convenience of Bluetooth, our best recommendation to keep the connection steady is to make sure there aren't any other strong wireless devices (like routers, cordless phones, or microwaves) sitting right between the soundbar and the TV, as those can sometimes cause interference. Also, double-checking that both your TV and soundbar have the latest software updates can sometimes help improve Bluetooth stability!

      Thanks for choosing Sony! We hope this helps.
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy set up and use. Geek squad helped set it up but it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, especially music. Sleek looking so easy to place.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good bass. Clean sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price. It is a very good sounding system. Very good bass and clean sound with no distortion. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great quality, easy connect, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very pleased. Easy setup and easy to attach to tn

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and easy to hook up with the cord or Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Don't let this small size fool you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, awesome bass and amazing sound and clarity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony HT-S400 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and compact product. Great sound and Bass. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound ar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Sound is clear with a wide range of volumes. Can get very loud if you want it to. Going on ~2 years now with no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Stinky,

      That's great! We are so pleased to hear your HT-S400 Soundbar is still delivering clear sound and a wide range of volumes even after two years. Reliability is key!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theater Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made because this makes my living room replicate a theater! Very crisp sound, very clear with vocals when listening to music. If I could rate this higher than 5 stars, it would be easily a 6!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AaronM,

      Thank you for choosing Sony!

      We're pleased to learn that the HTS400 has transformed your living room into a theater-like experience. We designed it to deliver crisp, clear sound, and it's great to hear that it's exceeding your expectations. We appreciate you taking the time to share your feedback!

      Best regards,
      -Fred Sony_US

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