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Customer reviews

Rating 4.5 out of 5 stars with 1585 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,585 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is Everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sound Bar is Everything! Absolutely the best sound, surround sound. Sound is clear, precise and so so sharp! Feels like they are right in your living room from the Movie! So beautiful! I am very happy with this item!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyWest!
      Thank you so much for sharing your feedback! We are immensely pleased to hear about your experience with the HT-S400 soundbar. It's fantastic to know the clear, sharp sound and surround sound features are bringing your movies to life and making them feel so immersive.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar / subwoofer combo sounds good in our basement. Big improvement over the older soundbar we had from Bose. If you have a Sony Bravia TV then you’re gonna be really happy because everything integrates with your TV and remote. Recommend using a HDMI cable and not the optical cable provided for the best experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Above average kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was a great improvement on my tvs sound. I can now get some bass onnmy shows and still here the dialog! For the price its perfect. The wireless subwoofer is so convenient for me and i have zero problems with the connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    SOUND BAR AND SUB WOOFER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SOUND AND EASY TO SET UP. fITS RIGHT INTO OUR DECOR

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound has been great, has been easy to use, have had no issues with this device. Setup was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great sound, easy to use. Pugged in and it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Humble option for modest taste

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this JBL Soundbar for home , but unfortunately, my husband didn’t like it and so I returned it. While the sound was decent, he found it lacking in bass and overall depth compared to what he was expecting. It’s a good budget option if you’re looking for basic sound improvement, but for someone who really loves great sound quality, it didn’t quite cut it. The return was easy, though, so no issues there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Big C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker with the subwoffer sounds great.. I like the base and it does well with music.. it plays loud as well..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BigCR12,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the HTS400 system and subwoofer are delivering great sound and powerful bass for your music. Your enjoyment of the volume and audio quality truly motivates us to continue providing products that enhance your listening experience. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I think it’s a great. Subwoofer is more than enough (tucked into the corner of the room for added effect). Soundbar could be better in terms of sound output but for the price it’s okay(I know the wattage is low).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian99,

      Thanks for your review! We're glad to hear you find the HT-S400 a great value, especially enjoying the powerful wireless subwoofer. We appreciate your feedback on the soundbar's output and understand your perspective given the wattage. We hope you continue to enjoy the immersive audio experience!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 4 out of 5 stars

    Solid product, works as advertised

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box, great item for the price but i feel like the sound bar iteslf lacks a little with bass and lower sounds compared to my older LG sound bar. Sub makes up for that a bit. Only small complaint but overall we are happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle,

      We’re happy to hear you’re enjoying your new soundbar! To improve those lower frequencies, please ensure "Night Mode" is turned off and use the BASS buttons on your remote to boost the output. Experimenting with different "Sound Field" settings can also help deliver the richer, deeper audio profile you're looking for.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality. sometimes it doesn't sync and turn on when TV is started.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable sound bar system at a great price, would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, WilliamM!

      We are delighted to hear you find the HT-S400 to be a great, affordable sound bar system at a great price, and we appreciate your recommendation!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great 2 channel soundbar and sub from SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really practical 2 channel & sub solution - wonderful small living space or bedroom unit where only a 2 channel system is needed great sound for the Money highly recommended and Best Buy had it in-stock

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyN,

      We're so happy the HT-S400 is the perfect sound solution for your space. Thank you for the wonderful recommendation and for choosing Sony!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rrrrr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to setup. It is working great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, WilliamA!

      We’re so glad to hear that your HT-S400 was easy to set up and is working great for you. Providing a seamless and high-quality experience is always our goal!

      Thank you for choosing Sony for your sound system!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony HT S400 soundbar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this soundbar for a little under a year now and its awesome, i love it. Sure it doesnt have all the features that some of the other soundbars have but it has HDMI ARC, optical and bluetooth and thats all i need. Sound quality is good and while im not an audiophile i do like good sound quality and this has it. I got mine on a black friday sale for $149.99. At the time of writing this (11/13/2023) its on sale for $199.99. It may be a little high but Sony is known for their home entertainment products. I mainly use mine for watching TV and listening to music. Sometimes when im watching TV it sounds like the sound is coming from straight in front of me. (TV and soundbar are offset). Of course thats a placement thing. Overall, awesome 2.1 soundbar that works great in a bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the simplicity and aesthetic of this sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenS,

      It is truly wonderful to know that you are enjoying the sleek aesthetic and straightforward setup of your new soundbar. We take great pride in ensuring our designs fit seamlessly into your home while delivering a powerful impact; the HT-S400 couples high-quality Dolby® Digital with S-Force PRO Front Surround to put you right at the heart of the content you love.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Glad i bought it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is lower than the television I purchased, but the sound is clearer, crispier than the TV. If i used the original TV sound it would echo in my room, this really cleaned that up, and the bass really makes me feel like i am in the theater(small room)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my TCL 50" TV in my workout room. The price is fantastic & the audio is good. I'm sure by paying much more money I could improve the sound to excellent but I am satisfied with it, especially for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevieG,

      Thanks for the great feedback! We're so happy to hear that the HT-S400 soundbar is a perfect and affordable addition to your workout room, and that you're enjoying the good audio quality. It's fantastic to know it's delivering the performance you need, especially for the price. Thanks for choosing Sony. -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a Christmas gift, however It sounded great in the store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WandaG
      Thank you for your feedback! It is great to hear that the HT-S400 sounded impressive in the store.

      This system offers rich, clear sound with easy setup and Bluetooth connectivity, making it a wonderful gift choice for the holidays.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HT S400 sound bar review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality. Excellent dialogue quality, strong base and overall easy to set-up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rahul,

      We are really happy to hear that you are enjoying the HT-S400 soundbar! It's wonderful that you highlight the best sound quality, excellent dialogue, and strong bass, along with the easy setup process. Thank you very much for your five-star rating and for choosing Sony!

      Regards,
      Dominick Sony_US

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