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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1571 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,571 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up plug and play greats sound small price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Humble option for modest taste

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this JBL Soundbar for home , but unfortunately, my husband didn’t like it and so I returned it. While the sound was decent, he found it lacking in bass and overall depth compared to what he was expecting. It’s a good budget option if you’re looking for basic sound improvement, but for someone who really loves great sound quality, it didn’t quite cut it. The return was easy, though, so no issues there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is excellent for the price point but offers a range that is very decent. I have to remember I have neighbors because It can feel like you are in a movie theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prentiss!
      Thank you for your wonderful feedback! It brings us great joy to hear that you find the quality of the HT-S400 excellent for its price point.

      This soundbar truly brings the cinematic experience home, featuring powerful audio and immersive surround sound that can transform your living space into a theater-like environment.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Don't let this small size fool you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, awesome bass and amazing sound and clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above average kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was a great improvement on my tvs sound. I can now get some bass onnmy shows and still here the dialog! For the price its perfect. The wireless subwoofer is so convenient for me and i have zero problems with the connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommended, easy set up for anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony HT S400 soundbar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this soundbar for a little under a year now and its awesome, i love it. Sure it doesnt have all the features that some of the other soundbars have but it has HDMI ARC, optical and bluetooth and thats all i need. Sound quality is good and while im not an audiophile i do like good sound quality and this has it. I got mine on a black friday sale for $149.99. At the time of writing this (11/13/2023) its on sale for $199.99. It may be a little high but Sony is known for their home entertainment products. I mainly use mine for watching TV and listening to music. Sometimes when im watching TV it sounds like the sound is coming from straight in front of me. (TV and soundbar are offset). Of course thats a placement thing. Overall, awesome 2.1 soundbar that works great in a bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and awesome sound worth the price go get it before they are gone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeA,

      We are excited to hear that your experience with the Sony HT-S400 was so positive! We appreciate your high recommendation and are thrilled that you found the audio quality and overall value to be excellent. Thank you for the five stars and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Glad i bought it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is lower than the television I purchased, but the sound is clearer, crispier than the TV. If i used the original TV sound it would echo in my room, this really cleaned that up, and the bass really makes me feel like i am in the theater(small room)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound bar! We have enjoyed this so much! And would definitely recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Colten,

      It is truly wonderful to know how much you and your family are enjoying the Sony HT-S400 soundbar!

      We are thrilled to hear that you love the audio experience and that you would definitely recommend it to others. We designed this soundbar to bring immersive, powerful sound to everyone's living room, and your feedback confirms we hit the mark.

      Thank you for choosing Sony and for your excellent recommendation!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good for the price and has excellent sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, JaiderM!

      We are delighted to hear that you find the HT-S400 soundbar to be a very good value for the price and that you are enjoying the excellent sound quality.

      Providing premium audio performance without a premium price tag is a key goal for this soundbar, and we're thrilled it has exceeded your expectations.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for the price of this product! Gives that loudness I was looking for in a soundbar unlike other soundbars. Would recommend this if you’re looking for that loud over bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanC,

      Thanks for choosing Sony!

      We're excited to hear that you’re enjoying the amazing sound quality of the HTS400 soundbar! It’s fantastic to know that it delivers the loudness you were looking for, setting it apart from other options. Thank you for your recommendation; we appreciate your support!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sound bar purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is great subwoofer really makes a difference, especially in high action movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, MyTV!

      We are delighted to hear that you find the HT-S400 Soundbar great! It's especially rewarding to know that the subwoofer really makes a difference for you, particularly during high-action movies. We designed the wireless subwoofer to deliver that deep, rumbling bass and cinematic impact that truly immerses you in the action, and your feedback is a perfect confirmation of that effort!

      Thank you again for choosing Sony for your home audio needs.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Full quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Privides quality sound (clarity, depth) for our new tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello doglovr,

      Thank you for choosing Sony!

      We're excited to hear that the HTS400 is delivering clear and deep sound for your new TV. It’s wonderful to know our audio products are enhancing your entertainment experience. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Deep bass, clean crisp sound. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic sound bar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic sound bar, not much else. It does turn on when the TV turns on, but it does not turn off automatically. It flashes stand by.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelK,

      We are really happy to hear that you’ve added the HT-S400 to your setup, though we want to ensure it’s working seamlessly with your TV.

      To help with the automatic power-off feature, please check the Control for HDMI settings. You can do this by pressing and holding VOICE on the remote control for more than 5 seconds until [CONTROL FOR HDMI] appears on the front panel display. To change the setting, press the volume +/– buttons on the remote.

      Please keep in mind that when you turn off the TV, the speaker system will turn off automatically only if the input of the speaker system is set to the TV input. Additionally, your TV must support the Control for HDMI function; you may want to refer to your TV's operating instructions for specific compatibility details.

      If the issue persists after checking these settings, please reach out to our technical team for further assistance here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thank you for trusting Sony to enhance your audio experience.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great affordable sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. Gets the job done. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar. I highly recommend it. Worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpencerJm,

      It is fantastic to know that you consider the Sony BRAVIA HTS400 to be an excellent sound bar and worth the price! We appreciate you highly recommending it to others. Our goal is to provide exceptional audio quality that enhances your entire home entertainment experience.

      Thank you for trusting Sony. Enjoy the powerful sound!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sony sound system sound the best set up was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality , Great value and easy to use !

    I would recommend this to a friend