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Customer reviews

Rating 4.5 out of 5 stars with 1585 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,585 reviews
  • Rated 4 out of 5 stars

    basic sound bar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic sound bar, not much else. It does turn on when the TV turns on, but it does not turn off automatically. It flashes stand by.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelK,

      We are really happy to hear that you’ve added the HT-S400 to your setup, though we want to ensure it’s working seamlessly with your TV.

      To help with the automatic power-off feature, please check the Control for HDMI settings. You can do this by pressing and holding VOICE on the remote control for more than 5 seconds until [CONTROL FOR HDMI] appears on the front panel display. To change the setting, press the volume +/– buttons on the remote.

      Please keep in mind that when you turn off the TV, the speaker system will turn off automatically only if the input of the speaker system is set to the TV input. Additionally, your TV must support the Control for HDMI function; you may want to refer to your TV's operating instructions for specific compatibility details.

      If the issue persists after checking these settings, please reach out to our technical team for further assistance here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thank you for trusting Sony to enhance your audio experience.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY SOUND BAR ( SOUNDS GREAT )

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Does it again,,Great Sound , Great-Price Great Value, Really Impressed with this Sound Bar, Matches Up Great with My SONY T.V.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyG, thank you for the fantastic 5-star review! We couldn't be happier to hear that you're so impressed with the Sony HT-S400 soundbar. It's great to know that you appreciate the sound quality, value, and price point. And we're very glad to hear that it pairs so well with your Sony TV, as we design our products to work seamlessly together for a truly immersive home entertainment experience. Thank you for trusting Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar.It has great sound quality that fills up an entire room.I would recommend this Sony sound bar.I like the bass clarity.It is very easy to put together and is very light in weight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great small soundbar with subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has greatly improved the sound from my new TV. Very easy to install and controlled by the TV. After setup you can just forget it is there. I use it in my bedroom and am very happy with with the effect of clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and output quality. The only thing I would change is adding a “mid” range eq option to go along with the existing “treble” and “bass” eq options. Overall, though, great product!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanD, thank you for sharing your fantastic feedback! We are very glad to hear you're enjoying the HT-S400 Soundbar overall and we really appreciate your input regarding the equalizer. We'll surely pass the comment to the team for their consideration. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    SonySound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound , good value. This small , but powerfull setup is the best deal out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmc111,

      It brings us great joy to hear that your HTS400 is delivering such a powerful punch! We are very glad that you’ve found the perfect balance of compact design and high-quality sound, and it’s wonderful to know you consider it the best value for your setup.

      Thank you for choosing Sony to enhance your home audio experience.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. I can now hear voices clearly on my tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS,

      It’s rewarding to hear that your HT-S400 soundbar sounds great and, most importantly, that you can now hear voices clearly on your TV! We specifically design our soundbars to enhance dialogue clarity, and we are delighted we achieved that for you. Thank you for your choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great. It was really easy to set up and paired perfectly with my Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for. No problems with connections and the sound is great! Another great Sony product for me.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass, great sound. Love it! The bass is insane when turned up, and when you don’t need the bass it’s super clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for small spaces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for small spaces or bedrooms. If you were thinking home theater, look elsewhere. However, if you appreciate clarity and decent bass, this is perfect setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal on Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and works perfectly with my Sony Bravia.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregS,

      We are ecstatic to learn you are enjoying the great sound of the Sony HTS400! It's wonderful to hear that it works perfectly with your Sony BRAVIA TV. Thank you for your 5-star review and for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great sound system!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound on a budget. Very good quality sound!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to install! Bought this system for under $200. Was replacing a Bose system and this one met the criteria.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesH,

      That's excellent to hear! We're delighted you're enjoying the great sound and easy installation of your HT-S400 soundbar system, especially at such a great value.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, easy to set up. Bluetooth feature is very nice. The sub is very clear and makes what ever you are listening to sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. We replaced a Vizio soundbar which had a good sound but only worked sporadically. This unit is superior to the Vizio in performance and sound. Easy to set up and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great introductory soundbar system that syncs easily with other sony products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atm78,

      We're pleased to learn that your Sony soundbar system has made such a great first impression! Thank you for your wonderful 5-star rating—it's fantastic to know the HTS400 offers an approachable setup and synchronizes so easily with your other Sony devices, bringing seamless integration right into your home.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my boyfriend’s studio space for his work and he loves it the quality in the sound was excellent and the step it daily easily. He loves music utilizes everyday. He price was also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Sony soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st soundbar and i went with it due to wireless subwoofer and price. sound is impressive and woofer delivers a deepness in the bass. would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has very good sound quality and is very user friendly and easy to set up!

    I would recommend this to a friend
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