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Customer reviews

Rating 4.5 out of 5 stars with 1585 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,585 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old sound bar from 6 years ago. New one is better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlisonB,

      Thank you for your 5-star review of the Sony HT-S400! We're happy to hear that your new soundbar is delivering better quality compared to your previous one. We hope it enhances your listening experience for years to come!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Ease of use

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass hits and sounds clear. The ease of connecting and using is awesome as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our soundbar I got it as a present for my husbands birthday and it shakes the whole house. Our neighbors have to keep asking us to turn it down.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sistem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good the bass is a boom I always watch movies and it sound really good

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound bar subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is spectacular and there is a lot of bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    TV sound upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vast improvement over the TV speakers. Setup was easy, I connected with the optic cable. Sold sound, but it changes sound style on its own sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding sound bar and subwoofer. Easy install and connection! I purchased because I needed something that could be connected by arc cable, not the optical cable. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect speaker for a small theater setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and bass was fabulous. We had it setup in a theatre room and it did fit perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar for price. Only negative is subwoofer needs to be +3 volume to get good base on most content

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the HT-S400, Rj25. We're pleased to hear you find it a good value for the price.

      Regarding your observation about the subwoofer: subwoofers are designed to reproduce low-frequency bass sounds, which can sometimes be less pronounced depending on the type of content played and individual room acoustics. It's not uncommon for users to adjust the subwoofer volume to a higher setting, such as +3, to achieve their preferred level of bass—especially with content that doesn't emphasize low frequencies by default.

      If you find you consistently need to increase the subwoofer to +3 for satisfactory bass, that's within normal use parameters, and many listeners tweak this setting to match their preferences and listening environment. For optimal bass performance, also make sure the subwoofer is placed in an open space, away from obstacles like walls or large furniture, as these can affect bass perception.

      If you ever notice sudden drops in bass or have difficulty hearing low frequencies even at higher subwoofer levels, checking the connection and ensuring the subwoofer is not in standby mode can help maintain consistent performance.

      We appreciate your input and are glad you're enjoying the soundbar overall!

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best for price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is easy to setup, sounds great, and will let the neighbors know you're having a good time!!! I think this soundbar is best bang for your buck!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound! Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system! It works great! The sound is awesome!! Very high quality. It was very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive Cinematic Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar and subwoofer combination is great. It fills the room. I was thinking of getting rear speakers for surround sound but I am not sure I need them with this getup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Little expensive. Easy setup. Love sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Plew,

      We're truly heartened to learn that you’re loving your Sony sound bar! Thank you for the fantastic 5-star rating and for highlighting the great sound quality and easy setup—those are features we aim to deliver with every experience. It’s wonderful to know your sound bar has made such a positive impact, even with its premium price.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound bar and subwoofer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall sound and the subwoofer exceeded my expectations. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works perfectly with our TV. It was fairly easy to install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, StephanieH!

      We are so glad to hear your HT-S400 was easy to install and is working perfectly with your TV! There is nothing like a seamless setup to get you right into the movies.

      Enjoy the upgraded sound and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for music as well as watching movies and sports. Lots of bass

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    good bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price, the bass hits, i have to turn down at night….. however its complicated to configure with a TV thats not Sony

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Buy It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding volume, sound and bass. Highly recommend. Do not hesitate purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching movies to a whole new level, very immersive experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OsvaldoR,

      We're so glad to hear that. Thank you for sharing your 5-star rating and letting us know how your Sony soundbar has taken your movie nights to a whole new level. The HT-S400 is designed to deliver immersive, cinematic sound that truly enhances every viewing experience, so it’s fantastic to know you’re enjoying that standout feature.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This Sony Sound Bar is one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this around system goes great with my TV feel like you in the theater

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Docwinlee,
      It is great to hear how much you like your HT-S400 with your TV!

      This soundbar is built to give you rich and powerful sound, so movies really feel bigger and more exciting, almost like you’re at the theater.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

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