Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10562587
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
SONY BRAVIA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV. Picture is very vibrant. Colors are amazing.
I would recommend this to a friendGood Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only slightly better than the year old Sony 65" XBR sound, but enhances dialogue. Subwoofer barely noticeable. Setup super easy. BEST BUY customer service outstanding!
I would recommend this to a friendTV sound upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vast improvement over the TV speakers. Setup was easy, I connected with the optic cable. Sold sound, but it changes sound style on its own sometimes.
I would recommend this to a friendStill a lag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds fantastic, but even though its connected to a Sony tv via optical cable, there is still a noticeable lag in the sound coming from soundbar vice the tv speakers. When connected via HDMI, the only way to control the volume is with the sound bar volume control (not the tv's) - which is a slight inconvenience because it requires a configuration change in the settings menu. Until they can fix the sound lag issue on all sound bars, I can only give a "good" rating.
I would recommend this to a friendFrustrating pairing instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is always more complicated than one would expect, but the directions don’t provide any insight into needing to pair with certain streaming apps independent of pairing with the TV. That seems to be the only real downside. I did pair it with a Sony TV and that is certainly not intuitive. Sound quality is fine for the price, but if you are not technologically savvy be prepared for some installation pains.
I would recommend this to a friendSounds great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up and overall great product for the money I paid.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback!
We are so pleased to hear that your HT-S400 was very easy to set up and that you feel it's a great product for the price. We designed this soundbar to provide a seamless and high-quality audio experience, and it's incredibly rewarding to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Great quality sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it quality sound easy to connect awesome sales rep I totally love it and would recommend it to anybody
I would recommend this to a friendgood bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the price, the bass hits, i have to turn down at night….. however its complicated to configure with a TV thats not Sony
I would recommend this to a friendGreat soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding sound bar and subwoofer. Easy install and connection! I purchased because I needed something that could be connected by arc cable, not the optical cable. Works great.
I would recommend this to a friendBuy it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Just make sure you don’t live in an apartment with thin walls!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoeH,
Thank you for choosing Sony!
We're elated to hear that you love the sound quality of the HTS400! Thank you for sharing your thoughts about the wall installation; it sounds like it truly enhances the audio experience. Enjoy your audio journey!
Best regards,
-Fred
Plug n Play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically plug and play with the Sony TV we just bought. Good sound and looks nice too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesH,
That's fantastic to hear! We're thrilled your Sony HT-S400 Soundbar is working out so well for you. We designed the HT-S400 for seamless integration and an enhanced audio experience, especially with our Sony TVs. It's great to know that the "plug and play" setup, impressive sound, and sleek design are exactly what you're enjoying.
Thank you for the 5-star review! We appreciate you choosing Sony.
DiegoV
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect with a Sony TV. Delivers nice sound, easy to set up and a good all around value.
I would recommend this to a friendDecent but lacking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent speaker. Good bass level if you live in apartments. However highs leave a lot to be desired. Ended up using tv speaker to get the higher frequencies. Which is a pain having to deal with two separate volumes.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mjp15,
Thank you for sharing your feedback on the Sony - HTS400. We're very glad to hear you're enjoying the bass performance, but we understand your concern about the high frequencies and the challenge of managing two separate volumes.
If you'd like to enhance the highs on your soundbar, we recommend checking whether your TV has a built-in equalizer. Adjusting or tuning the equalizer to boost the high frequencies can also improve how the highs sound through the HTS400, which may help create a more balanced listening experience.
We truly appreciate you taking the time to share your experience and for considering Sony products!
Best regards,
Dominick
Impressive Cinematic Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar and subwoofer combination is great. It fills the room. I was thinking of getting rear speakers for surround sound but I am not sure I need them with this getup.
I would recommend this to a friendGreat sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing. I never have a problem connecting. Great purchase.
I would recommend this to a friendSound bar subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is spectacular and there is a lot of bass
I would recommend this to a friendSony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass hits and sounds clear. The ease of connecting and using is awesome as well.
I would recommend this to a friendGood sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is so good. The bass is on point. Thanks for this. Was skeptical at some point. But I am happy I did buy it
I would recommend this to a friendGreat sistem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good the bass is a boom I always watch movies and it sound really good
I would recommend this to a friendGreat for the home!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound I'm very satisfied with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RE23,
Thanks for sharing! We're glad to hear you're happy with your purchase and are enjoying the sound from the HT-S400. We appreciate you taking the time to post.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.