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Customer reviews

Rating 4.5 out of 5 stars with 1585 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,585 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good sound for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Good quality sound and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony sound bbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar easy to set up no wireless problems like other brands

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leemcleod,

      Thank you for your review! It is most rewarding to hear that you're enjoying the great sound and effortless setup of your Sony HT-S400 soundbar. We designed this system to be both powerful and easy to use, so it's fantastic to know that you're experiencing a seamless, wireless connection without the hassle you've had with other brands. Your feedback is a great testament to the quality and convenience we strive to deliver.

      Thanks for trusting Sony!

      Best regards
      Dominick Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Bass Bangin for your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the price. Easy to install. All chords and components come ready to plug and play!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing product the sound is amazing and its easy to use and to install

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Just make sure you don’t live in an apartment with thin walls!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoeH,

      Thank you for choosing Sony!

      We're elated to hear that you love the sound quality of the HTS400! Thank you for sharing your thoughts about the wall installation; it sounds like it truly enhances the audio experience. Enjoy your audio journey!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good only issue is sometimes sound is delayed from tv sound even with optical cable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leopold,

      We’re sorry to hear about the audio delay you’re experiencing with your HT-S400 and optical connection. To fix this, we recommend adjusting the A/V Sync settings in the soundbar’s menu or your TV’s audio settings to align the timing, and also ensuring your TV's digital output is set to PCM or Auto for the fastest signal processing.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in a little package! Soundbar fits nicely under the TV and the wireless sub makes it super easy to tuck that away out of sight.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome sound, bass is incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is on another level, the design is elegant and fits in perfectly infront of my monitor

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent sound for living room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and synced easily. I’ll recommend this product for good sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep bass loud and clear. More powerful then I expected. Sounds too low when your trying to achieve a nice quiet sound but Sounds better at higher volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Needed this for clear dialogue in movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job for the price. Not as many adjustments as the more expensive units, but does make movies and TV shows more intelligible. Seems the industry is severely lacking in the post production sound mixes. The news programs are "clear as a bell", yet other content is degraded and needs help for dialogue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good sound, good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, loud, very easy to hook up and overall good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and overall great product for the money I paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback!

      We are so pleased to hear that your HT-S400 was very easy to set up and that you feel it's a great product for the price. We designed this soundbar to provide a seamless and high-quality audio experience, and it's incredibly rewarding to know we've succeeded.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    sony sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound works with my Sony bravia. the sub is a nice addition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar work great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar and wireless subwoofer are great! Makes watching the TV so much better even though the sound on TV speakers is really good also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plug n Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically plug and play with the Sony TV we just bought. Good sound and looks nice too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesH,

      That's fantastic to hear! We're thrilled your Sony HT-S400 Soundbar is working out so well for you. We designed the HT-S400 for seamless integration and an enhanced audio experience, especially with our Sony TVs. It's great to know that the "plug and play" setup, impressive sound, and sleek design are exactly what you're enjoying.

      Thank you for the 5-star review! We appreciate you choosing Sony.
      DiegoV Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality at a very affordable price and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LamontG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up the sound bar and it was like night and day on the quality of sound. Great investment. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GriffinL,

      Thank you for choosing Sony!

      We're immensely pleased to hear the HT-S400 has made such a significant difference in your sound experience! It's truly wonderful to know our products are enhancing your enjoyment. We're glad you found great value in it, and we definitely appreciate your recognition of the Best Buy team.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound at budget price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and bluetooth connectivity to my LG tv, Aurzen Boom 3 projector & my iphone. Awesome sound and love the bass from the subwoofer. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Low profile. Great bass. Easy-to-use

    I would recommend this to a friend
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