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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,572 reviews
  • Rated 5 out of 5 stars

    Soundbar Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Great Bass, Perfect for a movie night with friends or family, Quality sound, clear voice !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection. Good quality and great trade, incredible subwoofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to hook up. We went and bought second one for other TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar for the low price i paid. For <200 the sound is amazing very easy hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a friend set this up for me. He said it was quite simple. We love the sound though and use it on tv shows, sports events and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sports fanatic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and can definitely make it aound like you are in the action watching sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Easylistening,

      Thank you for choosing Sony!

      We are thrilled to hear that you find the sound quality amazing and that it enhances your experience while watching sports. The HTS400 sound system offers powerful, immersive sound with Dolby Atmos and Sony's S-Force PRO Front Surround technology, delivering a dynamic audio experience for sports and TV shows.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar at a great price! Good sound, wireless sub, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IaPa,
      Thanks for taking the time to leave a review! We are very glad to hear that your new HT-S400 is easy to use and sounds great in your home.

      We appreciate your decision to go with Sony!
      Best regards and happy 2026!
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and easy set up. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have too much to say about this surround system but it’s great quality the sounds is amazing and I got it for a very reasonable price. If you looking for something that’s gonna to make you feel like you’re in the movie theater when it’s on and this is definitely The product for you I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to my TV. I didn’t need anything to elaborate so this was perfect for my living room. Sound is really good and I would recommend it to anyone who doesn’t want to spend a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, sleek look, easy to manage and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Defintely awesome for bedroom tv/PlayStation 5 Set up. Plenty of bass also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass! Easy to connect via Bluetooth as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this sound bar. It has Great sound. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am glad I bought it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system is worth the money. It is extremely loud and the bass is right. It is easy to connect. It connects automatically with my TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SeanM!
      Thank you for your great feedback! We are really happy to hear that the HT-S400 sound system is delivering the loud, powerful bass you were looking for and that connecting it to your TV was so effortless.

      This system is designed to provide clear, immersive sound with easy setup, thanks to its seamless automatic TV connection and user-friendly interface.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Very good at its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I’m very thankful for the employee who showed this items

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexM,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the HTS400 soundbar and appreciate the assistance you received from our employee. It’s wonderful to know our team made a positive impact on your experience. Your kind words encourage us to continue providing excellent service and quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system easy to connect and sound is great. Granted this is my first soundbar and I'm not an audiophile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a soundbar for the first time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I entered the store thinking I would not buy a soundbar, but just look. I had never owned a soundbar. I asked a Best Buy employee for help and he sent a man to talk to me. Rodney. A godsend! He was patient with my ignorance and explained how the soundbar and subwoofer would get connected. I asked him about a standard Sony soundbar to go with my new Sony flatscreen. It wasn’t on sale but I bought it anyway, weighing the value of the Best Buy employee who was so helpful! Thank you, Best Buy and Rodney!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound awesome Bass really rips I really enjoy it everyday

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Julian

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up works and sounds really well i love the price

    I would recommend this to a friend