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Customer reviews

Rating 4.5 out of 5 stars with 1585 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,585 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and quality goes well with sony tv easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good sound. Easy to install and operate

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound would recommend it to anyone that's interested in a nice quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar at a great price! Good sound, wireless sub, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IaPa,
      Thanks for taking the time to leave a review! We are very glad to hear that your new HT-S400 is easy to use and sounds great in your home.

      We appreciate your decision to go with Sony!
      Best regards and happy 2026!
      Estefany Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. I had to come back and buy a second one. The bass is everything.! I have a Samsung soundboard and a Vizio one as well and this speaker has put them both to shame. 10/10 and I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Smooth sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear sound, bass. Easy to set up worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound although be aware that it comes with optical connection and not HDMI. I had this installed by Best Buy and was told during the install that if it had a HDMI cable instead of optical, they could have synched the soundbar to my Samsung 32" remote. So now I have 2 remotes to deal with which I try to stay away from.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Thump thump

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome and the bass thumps just like it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound and quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound for the price! I recommend this for a smaller room!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up plug and play greats sound small price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great sound for the price although I wish you could see the sound level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good at its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I’m very thankful for the employee who showed this items

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlexM,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the HTS400 soundbar and appreciate the assistance you received from our employee. It’s wonderful to know our team made a positive impact on your experience. Your kind words encourage us to continue providing excellent service and quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New sound bar works great, love the sound, the base is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and clear sound. Really worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JCRP,

      Thanks for the 5-stars rating! It brings us great satisfaction to hear how much you love your Sony Soundbar! Including Powerful speakers that work together to deliver wide-ranging sound throughout your room, with technologies such as the X-Balanced Speaker Unit and Separated Notch Edge helping to enhance vocal clarity.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value! Sampled at the store and this one had the best sound for the price. Great to own if you are looking to add extra sound effect to TV or music! The sub woofer is exceptionally quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good "best" buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and great price!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony ftw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sub for decent price ended up exchanging it for ht s2000 as i didnt need a sub for my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy because you can afforded. Good quality for what you paid

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jair,

      It brings us great joy to hear that you find the HT-S400 to be a high-quality addition to your setup! We aim to provide a powerful cinematic experience with our 2.1ch soundbar and wireless subwoofer, and we are thrilled that you feel it offers excellent value. Thank you for making Sony part of your home entertainment.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing the bass is pretty solid wish for a little more sometimes but it’s actually pretty great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was just what I was looking for. Really brought my Sony TV to life. Excellent sound bar

    I would recommend this to a friend
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