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Customer Ratings & Reviews

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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1572 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,572 reviews
  • Rated 5 out of 5 stars

    sound bar perfect purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always order from Best Buy usually pick up this time I ordered and they shipped it to me within three business days works perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CMac,

      We're very glad to hear that you're enjoying your new Sony - HTS400 soundbar! This model was designed to deliver rich, clear audio with powerful bass, making movies, music, and everyday entertainment more immersive. It's great to know that your ordering and delivery experience went smoothly.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar, and surround setup. Now and again there would be a crackling noise but I believe it’s because I’m Bluetooth to the satellite speakers and sub, other than that, great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker for it's price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the sound so much, with the price that I bought it, I get to enjoy watching movies. It is not as hi tech as other more expensive speakers but it sure does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Sony products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Appreciate the easy setup. Luckily I have Bluetooth because when you used the wired connection you have to use multiple remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HARGORVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SOUND OF THE SONY SOUND BAR AND SUBWOOFER IS AMAZING I WOULD RECOMMEND THIS PURCHASE TO ANY ONE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase for small living room

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed! It makes a lot of difference with experience. You can observe the sound equally distributed. I had difficulty when connecting using bluetooth and later switched to wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for the price point. Small simple remote that only controls the sound bar and sub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony sound bar performs better than a lot of the much pricier models. We are very pleased and highly recommend this device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianneB,

      Thank you for the fantastic 5-star review! We're thrilled to hear that the HT-S400 soundbar is exceeding your expectations and performing better than much pricier models you've seen.

      We're so glad you're pleased with the sound quality and would highly recommend it. The HT-S400 is designed to deliver a powerful and immersive audio experience with features like S-Force PRO Front Surround and its clear, rich dialogue from the X-Balanced Speaker Unit, all without a premium price tag.

      Thanks for choosing Sony, have a perfect day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Seamless integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, blends instantly into the Sony TV remote and doesn’t require you to use a second remote. Using the Bluetooth feature is quick and easy making this sound system more versatile. Did I mention great sound quality?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clear, simple, and powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is simple and easy to install with a HDMI cable that connects it to your Sony TV. Great highs and powerful lows - worth the money for sure. I would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well but when we use max volume sound Brake.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Golelie!

      We are very happy to hear that your HT-S400 soundbar is working very well for your everyday use!

      However, we are sorry to hear that you are experiencing sound breakup or distortion when the volume is set to maximum. This is certainly not the intended performance for this product.

      We'd recommend checking the bass level settings, as sometimes high bass combined with max volume can cause distortion. If the issue persists, we recommend reducing the volume slightly or reviewing the sound mode settings, as some modes may push the drivers harder than others.

      Thank you again for choosing Sony, and we hope you continue to enjoy the soundbar at its best performance!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Super sound system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this system in our basement. I don’t have to turn the volume up to 30 anymore. We are thinking about buying another for our upstairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and stylish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick for the living room. Sound is crisp and clear paired with solid bass. Also synced nicely with our Sony tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I am not sure if it is our tv or the soundbar but every time we turn the tv on we have to switch from tv speaker to soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Sony customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first sound bar I have used, it really adds to the experience of watching sports and movies. It's easy to connect and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product 100 % approve this devise I’m very happy with this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosM,

      Thank you for that amazing 5-star review! We're ecstatic to learn that you are very happy with your purchase and give the HT-S400 your full approval. We hope you're enjoying the deep, rich bass from the wireless subwoofer and the clear dialogue provided by our X-Balanced speaker unit.

      Thanks for choosing Sony to elevate your listening experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this set up for my parent's in there living room (20x10). They are hard lf hearing so wanted to increase the volume since the T.V. (new Sony 65) had good sound but downward faving speakers. They loved it! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sub woofer and boombox I was very surprised at the quality of the speakers. Knew from past Sony purchases from Best Buy that Sony was a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounded better in the store. It does not improve the audio of my TV, I believe in part because it is installed in a room with high ceilings. As a stand alone speaker used for streaming music from my cell, it sounds great. Plus it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound bar for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sound bar for a fair price. This works well with Sony TVs but not so great with other brands.

    I would recommend this to a friend