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Customer Ratings & Reviews

$298.00
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1573 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,573 reviews
  • Rated 5 out of 5 stars

    Sync, then good to go

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a soundbar, this fits the bill. Appreciate the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Like how it paired to cable box need only one remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound technology. Has night option to auto remove sub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a pain in the butt to connect to the TV, and you need a solid quality TV if you expect crisp audio. If you have a basic 400 dollar TV don't expect too qualify sound. But it's decent. The volume button will eventually give you problems so don't loose the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Totally recommend it……………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value and good product with great sound and effects

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , took a few times to get it to work , but the sound quality is what you expect from Sony . Wasn’t a bad price ether .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problem hooking it up to out Tv. Sounds good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundsystem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound system. Easy to use easy to hook up and install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but does not go as loud as I wanted, have a great day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed a Few Months After Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after a Sony rep pushed it pretty hard in the store. I thought it was a bestbuy employee but learned later it wasn’t. I noticed one day I didn’t hear the bass from the speaker and although the sound bar was on and connected through the eARC the sound was coming only from my tv. Looking in the settings and somehow the tv wasn’t recognizing it. Tried it on multiple other tvs and got the same problem. Bought the geek squad warranty and now I have to wait a month or more to be repaired instead of being able to swap it out or return it. Only had bad luck with Sony products unfortunately so do not recommend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donald,

      Thank you for considering Sony products.

      We sincerely apologize for the issues you've experienced with your HTS400 soundbar and the inconvenience caused by the repair process. It's disappointing to hear that the soundbar did not perform as expected and that the store assistance was not clearly identified, leading to confusion. We understand how frustrating it is to face a lengthy repair wait rather than a straightforward exchange or return.

      Thank you for your feedback. We regret the product and service fell short of our standards and will share your comments with our team. We appreciate your patience during the repair process.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs fate with my Sony OLED television. Highly recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this sound bar and used it for about 2 weeks. Movies, shows, and music. I tried both inputs and bluetooth. Really not impressed with anything but the subwoofer. I even got this on sale for like $160. I would be really upset if I paid $300 for it… The bar only has two speakers and no separate tweeters. Really poor highs that struggle with dialogue and noticeably poor on music. Sounds very much like the speaker is mounted to an aluminum can. No midrange at all. I took it back for the Sonos Beam 2 and couldn’t be more happy. In this price range I would recommend something else or spend the extra bucks for a better quality bar. I’ve heard a friend’s Vizio that sounded much better than this Sony.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HaloKalo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and quality easy to setup and looks good on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good..,........................ ............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony surround system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice under the tv. With great sound…………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. Sounds better than my TV speakers. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T6hough I think its expemnsive compared to other products, but I believe I am getting vaoue for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing and I love how I can adjust everything with ezz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not work through HDMI on older tv but the Bluetooth function is great.

    I would recommend this to a friend