Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10562587
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
sony product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar works great. Glad I purchased this unit
I would recommend this to a friendSurround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system for the price haven’t had any problems
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very well so far happy with the sound bar.
I would recommend this to a friendSony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best speakers ever. Nothing much else to say......
I would recommend this to a friendVolume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is my problem. Need to the volume up high to get the sound I want.
No, I would not recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good with our new TV. Would recommend.
I would recommend this to a friendSound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound! Compliments the television so well.
I would recommend this to a friendSONY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT THIS FOR MY SON'S BIRTHDAY. HE LOVES IT. SO DOES HIS WIFE
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great nice clear sound price was excellent+++
I would recommend this to a friendBase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product staff good and explain everything so i can understand what i need to buy
I would recommend this to a friendGreat Sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Bluetooth works well all types for audio. Overall a great buy if you just need a sound bar with some great audio for tv and movies in a small room.
I would recommend this to a friendGreat LR setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection to my LG tv. Wireless sub is active about 20' from sound bar and works well. I use this sound bar for TV viewing and it is a great additions to my LR for the price.
I would recommend this to a friendso so sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy. Sony Bravia xb tv. This soundbar doesn't have the sound of my old bose cinemate.
No, I would not recommend this to a friendDoes not stay synchronized with TV so beware!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but it does not stay synchronized with the TV so about half the time you must keep both remotes on hand which makes it a huge hassle. Unless you have to have one, skip it. I bought a Sony Brevia to go with this sound bar and both the store and the guys who installed misled me to think the two things would be synchronized and controlled by a single remote. It just is not true.
No, I would not recommend this to a friendnot interested
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not make super clear voices as I was hoping it would
No, I would not recommend this to a friendGood for normal experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be better. But Meets my purpose. If possible increase your budget and go for 3.1 or 5.1.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, PhanidharP.
We are pleased to hear that your HT-S400 meets your purpose. We designed this soundbar to deliver a clear and impactful audio experience, and we appreciate you sharing your honest opinion.
We also understand your point about the benefits of a higher-end system. Your feedback about the sound experience and the suggestion to consider a higher-channel setup is valuable, and we will be sure to share it with our product development team.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Sony vs LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony doesn't sound as good as the LG that wasn't working properly.
No, I would not recommend this to a friendGood little unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it is supposed to and was a good value.
I would recommend this to a friendJust DON'T
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not loud enough, and NOT NEARLY ENOUGH BASS. Our old semi had a samsung system, but we put this one in our new truck cause it was on sale. Big mistake.....never made it out of the parking lot.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, JohnM,
Thanks for the feedback, we're sorry the product did not meet your expectations. If the Soundbar is not delivering high volume or bass levels, it may be due to Night Mode being activated, as it reduces the bass response and overall volume. You might turn off Night Mode to restore normal sound levels. Here you can find the HT-S400 manual for more information: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s400/manuals. If problem persists, you can also contact us via phone number to 239-245-6366, Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET.
We hope you find the information helpful!
-DiegoV
Underwhelming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Underwhelming for the price point. Sony has better options but pricier as well. Just keep looking for other options.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lovesonytv,
Thank you for being so honest about your experience with the HT-S400. We really appreciate the feedback.
We're genuinely sorry to hear that the sound quality didn't feel worth the price for you. We know how important it is to feel like you’re getting great value, especially with home audio. While we’re glad you know we have other high-end options, we want every one of our products to feel like a good investment.
We’ll definitely share your thoughts with our product team.
Thanks again for your time and for sticking with Sony.
Sincerely,
Estefany