Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10562587
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Last Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is much better than TV…..but unfortunately not as good as 3.1 Speaker, which wasn’t able to keep because sound bar being a little to wide..sad!!
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and easy set up if you have a smart tv. But even if you dont have wifi on your tv it has a cable to still be about to connect
I would recommend this to a friendWell priced sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, fast delivery and undamaged product
I would recommend this to a friendgood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want all around sound, it's not for you. but it's good for the price I guess. better surround sound calls for more expensive sound bar
I would recommend this to a friendhome theater sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best place to buy, best prices, best offers, and very, very easy financing, thank you best buy for your help.
I would recommend this to a friendIt is very powerfu
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very powerful and very strong device that make the life of the family better when all the family share time together.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++*******+++++++++++++
I would recommend this to a friendno-brainer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a no brainer for someone who is looking for a home theater system that's in-expensive with wireless subwoofer and with a sony tv.
I would recommend this to a friendBluetooth Pairing mode issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Easy setup, seems to work fine most of the time* Cons: It decides to switch into Bluetooth Pairing mode without any user interaction on my part. No touching of the remote, no voice control, no touching anything, it just turns off the audio and goes into the search mode. Happens anywhere from once every couple hours to several times in an hourlong tv show. Clearly I am not the first to experience this. The subwoofer also doesn't sound all that great - it will enunciate voices on occasion - so you might hear it every 3 seconds or so.
No, I would not recommend this to a friendOpen box purchase works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, sound is great. Remote was missing as it was an open box purchase but it wasn't needed so not a big deal
I would recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has a decent sound for the price. I sounded great in the store but average in my home. I don't know if I have a flawed product but the sound will cut out on occasion. If I didn't need to spend my rewards points before they expired I would have waited until I could afford a better one.
No, I would not recommend this to a friendBang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it the best? No. But do you expect it to be for the price? If so, that's on you, not the brand or product. I got this open box for under $150 and I would buy it again if I had the chance.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had this in stock when mine went out. There was not much to choose from that was in stock. It works ok. Sound quality is ok!
I would recommend this to a friendSounds of music and television
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the purpose but sometimes it seems to not be what I want. Not really the fault of the sound bar but wish it were better suited for my home.
No, I would not recommend this to a friendMovie Night
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a group home where mom lives with a 65 inch Sony TV. They now can have movie nights.
I would recommend this to a friendSound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system, this is my 3rd purchase. I love it. Sounds really good and easy to connect and control
I would recommend this to a friendCheap sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok not the best sound my old Samsung sounded better bought because I bought a Sony tv intergration good sound bad
No, I would not recommend this to a friendGreat value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value good sound and easy to set up I was surprised by the sound quality of the small sound bar.
I would recommend this to a friendAudio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sistem audio bass not working some times is good but after 3 minutes not working right
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi OrlandoC,
Thank you for sharing your feedback. We are sorry to hear that you are experiencing intermittent issues with the subwoofer performance on your Sony HT-S400 system. To ensure your audio experience is consistent, we recommend trying the following troubleshooting steps:
1. Unplug the soundbar and the subwoofer from the power outlet for approximately 2 minutes. Plug them back in and test the audio again. This often clears temporary communication glitches between the units.
2. Check the subwoofer’s power indicator:
If it lights red, move the subwoofer closer to the bar speaker until the indicator changes to green or amber.
3. If the problem persists, reset the speaker system as follows:
Press and hold the power button and the volume down (–) button on the bar speaker for more than 5 seconds until [RESET] appears on the front panel display. This will restore the system to its initial settings. Disconnect the AC power cord, then reconnect it and turn the system back on by pressing the power button.
If these steps do not resolve the intermittent bass, our dedicated technical support team is ready to assist you further. You can reach them directly via this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
We appreciate your patience and are here to help ensure your system performs as expected.
Thank you for considering Sony!
Regards,
Dominick
Wall mount installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs that came to install wall mount and 65” TV were great professional and polite. Gave us tips how to clean screen.
I would recommend this to a friend