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Customer Ratings & Reviews

$298.00
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Customer reviews

Rating 4.5 out of 5 stars with 1575 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,575 reviews
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one off the things I have a home it did improve my life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s OK for the price. It’s not phenomenal you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK for the price. It’s not phenomenal. It may be my mistake that I was hoping for a better stereo sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great compliment to my Sony TV. I bought mainly for consistent functionality via HDMI. Not the best sound I ever heard but great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go GeekSquad!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommend BestBuy. They’ve been around along time. That speaks for itself

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 month the sound changed and poor quality. The TV still good, but sound bar no.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlirezaR,

      We are sorry to hear that the sound quality of your HT-S400 soundbar has degraded significantly after 11 months of use. This is certainly not the expected performance, and we need to help you resolve this. As a first step, please try power cycling both the main soundbar unit and the wireless subwoofer by unplugging them from the wall for five minutes and then plugging them back in; this can sometimes reset the audio processing. If the poor quality persists, please contact our support team immediately, as your unit is still under the standard one-year warranty and we will need to arrange a service or repair: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 2 out of 5 stars

    Underwhelming sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming out of this thing is pretty underwhelming. Please previously had an LG soundbar Which sounded pretty good, but switched to this one because we got a Sony TV and wanted to control the TV and sound with the same remote. The sound quality from this soundbar was significantly worse for a similar priced item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prices are so low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of products are great and prices that you just cant beat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Skip this one for the next level

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I’d bought the next level sound system for my TV. This one is okay, but have spent less for better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sounds but don't like that you can't change the different kinds of Sounds mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep who helped me was very helpful and had good insight on product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, but not that great v

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as good as some cheaper options. Unfortunately. I hardly use it anymore because it just doesn’t sound right.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    One problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not turn on with tv remote. Have tried to reboot. Using ARC

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Muy buena vocina!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was baught for my friend and his like it now he is enjoying music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is amazing, clean audio and easy set up, much recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    May not be necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar did not have enough adjustments. As it turns out the Sony Bravia TV I bought has high quality speakers and I did not need the sound bar. The sound was more crisp and clear without this bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic, but sounds great. Pretty good price and veryveasy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Family room tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job without showing off. Low profile, doesn’t distract

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First soundbar ive ever purchased and it honestly didnt disapoint me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not good! Older version sounds better!

    I would recommend this to a friend