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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1575 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,575 reviews
  • Rated 1 out of 5 stars

    Zero bass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subwoofer/soundbar has zero bass. Plus it spontaneously just turns off, completley randomly, on its own. Sometimes it does it 3 times in one hour, other times it doesnt do it for days. For the price, i was expecting a lot more. The Samsung combo i got for less $ is vastly better, with no technical issues and serious bass.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sub woofer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new one, with the new TV, we needed an upgrade.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box Sony Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item using an open box. I selected the excellent option however I did not receive an excellent option. This item came with missing and accessories in the sound bar and subwoofer itself came damaged. I’m a little disappointed because now I can’t trust the process.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very good customer service also very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice but not compatable and had to return it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy parched from best buy. Hopping we will enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auxiliary speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for considering the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , cheap and reliable . I’m loving it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar. But does not standard modes. This causes us to tweak sound manually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes sound does not come on when TVis turned on. Often sound goes off whileTV is playing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always perfect for music system. Price is almost same like other sound bars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not foolproof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on setup. Woofer is questionable in terms of value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Getting the run around from Sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed the sound bar annd Subwoofer, it worked for four weeks. Called Best Buy and was told to contact Sony. They instructed me to unplug the system and it would reprogram its self. After having to unplug the system to have sound we called Sony three times before they instructed me to sent the Sound Bar and Subwoofer to United Radio Sony’s repair company. They could not duplicate the issue. And informed me that we’re shipping it back. They said If I still had the same problem call Sony. What happen to the days when your could return product that does not work?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition, fast delivery. good job my expedition

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just think that you can do a lot better for the price point they are decent quality don’t seem to do much for the money I return mine wasn’t doing for me when I wanted them to the base was poor and the sound was echoey I got Polk Sigma 4 this brand supports all Dolby audio and Atmos and the price difference is not very much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More sound please!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your husband wants more sound....you get a soundbar....lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker and sub are ok. The voices are hard to hear unless volume is turned up and then the bass is almost too much. Was damaged in shipping and was not given very good options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Sound system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase. Thank you to the staff that help me.

    I would recommend this to a friend