Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10562587
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Dont reccomend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor. The ups and downs of the volume is unbearable. And the bass sounds like thunder no matter the bass level.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH,
Thank you for bringing this to our attention. We are sorry to hear that you are experiencing inconsistent volume levels and overwhelming bass with your HT-S400 soundbar. We would like to provide a few steps to help balance your audio experience:
1. Check Sound Modes: The "Night" and "Voice" functions can significantly alter how volume is perceived. Press the NIGHT button on your remote to ensure this mode is OFF, as it is designed to compress the dynamic range (making quiet sounds louder and loud sounds quieter), which may be causing the fluctuations you're hearing.
2. Perform a System Reset: If the audio remains unbalanced, a reset can restore the soundbar to its factory default settings. To do this, press and hold the (Power) and – (Volume Down) buttons on the soundbar for more than 5 seconds. After this, disconnect the AC power and then reconnect it again.
If these steps do not resolve the issue, we encourage you to contact our technical support team directly for further assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Thank you for considering Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great Sound!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We treated ourselves to a new Smart TV and after shopping around found the Sony soundbar. Works wonderful! We are very pleased.
I would recommend this to a friend Sound bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works sporadically- frustrating, geek squad coming back
No, I would not recommend this to a friendThe soundbar stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year. Best Buy didn't care.
No, I would not recommend this to a friendHoward
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound was to low and returned it to store this is all I can say
No, I would not recommend this to a friend
