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Customer Ratings & Reviews

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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1571 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,571 reviews
  • Rated 5 out of 5 stars

    Soundbar is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soundbar. The customer service needs work. Ordered open box 2x and both Xs was deleted forced to purchase at the higher price then they were still avail on the site

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony The One and Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my new Sony Bravia 65"XR90L TV one month ago. It was an upgrade from my Sony -HT-S350 model and I immediately heard the difference in power and bass. A perfect combination of excellent performance and enjoyment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaleF,

      Thank you so much for sharing your experience! We're thrilled to hear that the upgrade delivered the power and bass you were looking for. Enjoy that perfect combination of performance and entertainment with your new setup of the X90L TV and HT-S400 soundbar!

      Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great sound quality. Makes a wonderful addition to my Samsung smart tv for the best overall experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crisp sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great sound! Easy set up and my boys are listening to music and watching all their favorite shows as if they were in a theatre.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good sound. Did not really need it for my Samsung TV purchase but also use it for bluetooth with music programs on other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. Got it for a smaller living room and does great! The base is good, great for movies, sports, and music. Overall, great soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustF,

      It is great to hear that the HT-S400 is the perfect fit for your living room! We are glad you are enjoying the versatile sound performance and powerful bass across your favorite movies, sports, and music. Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system for use in my garage. The sound is clear and the bass hits hard. The bass is strong enough to shake the walls and annoy my wife, which is always a plus. The soundbar is thin and the system is simple to get going right out of the box. The system is more than loud enough at 50 percent volume and maintains clarity going beyond. I'm not sure how well it works for movies, but it does a very god job for music in a home gym. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good especially for a bedroom, which is where mine is. I’ve attached it to an LG TV. The sound is just right for my bedroom. Install was simple enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Rv1452,

      Thanks for the review and the 5-stars rating! It's a truly pleasure to hear how much you are enjoying your Sony Soundbar! Including Powerful speakers that work together to deliver wide-ranging sound throughout your room, with technologies such as the X-Balanced Speaker Unit and Separated Notch Edge helping to enhance vocal clarity.

      Thank you for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Solid Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the price. It connected to my tv remote instantly which made the set up process feel very streamlined.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sebbby,

      We're glad to hear that the seamless setup and TV remote integration provided a streamlined experience. We appreciate you highlighting the value of the HT-S400!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Worth it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUBWOOFER is the bomb. Sound is crisp. I never really like soundbars and this one blew me away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimS!
      Thank you so much for sharing your thoughts! It is fantastic to know that the HT-S400 soundbar made such a great impression on you.

      This soundbar features a powerful wireless subwoofer for deep bass, clear dialogue with the S-Force PRO Front Surround and easy Bluetooth connectivity for streaming your favorite music.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Meets needs at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this soundbar/subwoofer combo a decent performer and a very good value for the money. It does suffer from the lack of a separate center channel and it's overall sound volume is a bit lacking. But for the price you have to give up something and this system compensates for those lackings quite well. The subwoofer is stronger than I expected and provides very good bass sounds. Overall, it meets my needs for the price in willing to spend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very powerful sounding tone. We can crank up our music without it sounding distorted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkA!
      Thank you for your feedback. We are thrilled to hear that you're enjoying the HT-S400 soundbar.

      We appreciate your support and hope you continue to enjoy your Sony soundbar!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best sound you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best soundbar I have purchased! The clarity in the sound is amazing! Loud and lots of bass! Sounds like I have a music system built into my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good sound and excellent product. Great service from Best Buy. The installation service was excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillieG,

      We are pleased to hear that you are enjoying the sound quality of your new HT-S400 soundbar! It is also wonderful to know that you had a great installation experience with Best Buy and that your new audio setup is performing excellently.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Fantastic sound bar!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing!! Im an automotive tech and i bought it as my sound system in the shop at work, and let me tell you…….THIS THING IS LOUD!! Sound quality is awesome! I even still have the bass at 0 if that says anything. I tried these out in the store and they blew everything away in the same price range and eveb some of the more expensive ones!! Very happy with this product!!….The only negative thing i have to say is that sometimes the subwoofer will make a sudden extra loud thump at certain times, other than that 10/10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, which is relatively low in the sound bar world, it is a good value. If you’re looking for premium sound I’d spend more. But for casual tv/movie/sports etc watching this is better than your tv built ins by far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your balanced and helpful review, TomD!

      We are pleased to hear that you find the HT-S400 Soundbar to be a good value for the money. It’s incredibly rewarding to know that the soundbar is delivering a listening experience that is far better than your TV's built-in speakers for casual TV, movies, and sports watching.

      We appreciate your honest distinction for those seeking truly premium, high-end audio—this feedback helps guide customers to the right product within our lineup. The HT-S400 is specifically designed to be an accessible, significant upgrade for everyday home entertainment, and we are thrilled it's performing perfectly for that purpose!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great system, strong bass, great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may only be a 2.1 system, but the sound is amazing. Much better than most of the others out there that I tried. Hard to go wrong for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review!

      It’s great to hear that after trying out other systems, the HT-S400 came out on top for you. We put a lot of work into our S-Force PRO Front Surround technology to make sure a 2.1 system can still deliver that immersive, amazing sound you're describing. We're glad you feel you got a great value!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and link to TV. The sound is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyL,

      We're so glad to hear that your Sony HTS400 soundbar was super easy to set up and link to your TV, and that the sound is fantastic. Thank you for your excellent 5-star review! Effortless setup and impressive audio are truly standout features of this unit, making it an ideal companion for home entertainment.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and clear sound, Does have nice base easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth compatible for iPhone makes my playlists sound amazing..the clarity and whopping thud of the base bass is staggering and watching movies sounds like it’s true a true cinematic experience,PS5 sounds incredible..my partner has her own musical tastes,she listens to movie scores and classic music and I have to admit hearing live instruments on this system is outstanding..don’t waste time thinking it over,buy it..completely worth it

    I would recommend this to a friend