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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 453 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the DualSense Wireless Controller Chroma Pearl's attractive color and design, with many praising its high-quality feel and beautiful appearance. Positive feedback also mentions the controller's comfortable grip and solid battery life. While some users expressed concerns about potential stick drift, the majority of reviews focus on the controller's aesthetic appeal and satisfying performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 453 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    way better color in person then in pics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this color controller is way more impressive in person than photos can show. If your wanting to blast zombies, or nail that touchdown, then what better way to do so than with the most impressive color controller that even your best friends and partner will be jealous about. 11/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great color and best controller for ps5 so far. Hope this new color wont have drift stick problem

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice well made. Color is so cool i would definitely buy another

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a cool color way. Works like a charm and has great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking controlller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely has the wow factor when you look at it. The finish is very smooth and iridescent but is more purple than blue. Depends on the lighting. It connected seamlessly and easily with my PS5 and is very responsive. I already have two controllers and didn’t need another. I thought I was a little crazy buying another. Once I took it out of the box though I knew I had to keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best PlayStation controllers I’ve purchased the feel and the color of the controller is great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Great Color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The indigo color is amazing! The quality is great! A wonderful gaming experience!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color way!! Absolutely beautiful!! Really nice grip and fill

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite of all the controller colors. It's so cool looking. Love the feel of it too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and good quality. My son loves it and I like the colors

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A BEAUTIFUL PEARL.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING controller! It is gorgeous. I am "the mom" and my sons wanted me to play on it first. I'm PS5 illiterate (lol) but the sound, the experience of feeling everything and the clear buttons, irridescence....I was very impressed. Top shelf product. Need to see to appreciate the thought put into the design of this particular controller! ENJOY.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good quality controller, wonderful color very unique

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Dualsense Chroma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good wow. Very sharp. Good battery. Pretty to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Pretty and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my five-year-old original controller that came with my PS5. It works like the original, and is super pretty! I'm a classic PS5 aesthetic gal, and I like that this is close to the original while being a little more interesting.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Groovy Controller Baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great controller. It’s sleek and the color is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new PS5 controller and this did not disappoint. I am a purple lover and this controller is so appealing to the eye with the fact it doesn't look the same depending on the lighting and angle you look at it. So many shades of blue and purple and the nicest looking controller I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Love the design and the color! Sick!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS 5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! The color is amazing the picture doesn’t do it justice it almost looks chameleon when you’re holding it in person. My daughter loves it

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Perlecent controller??

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is a straight sigma. I'm owning noobs with this left and right. On top of that the controller just looks so gorgeous. It has like a perlecent purple thing going on when you flash a light on it and it's really cool!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this controlled absolutely delivers. It looks so awesome in person. I was worried that it would just end up looking like plain white, but the pearlescent shine is very vibrant. Functionality is exactly like the other duel shock controllers. Works great!

    I would recommend this to a friend
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