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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6523 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,523 reviews
  • Rated 4 out of 5 stars

    Product reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it a little big and uncomfortable holding for long periods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works incredibly well! I can play all the best games anywhere, even when my console is turned off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on for my son and I. Works really well after the latest software updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Boyfriend and he has not put it down since lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Barely any lag. Can play my favorite games anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ON THE GO!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Getting another for my partner. We game a lot and sometimes having this when we go to the living room or patio is cool Even when we travel as long as you're hooked to WiFi your golden. Price you cant beat either. Screen clear and that haptics feedback is just the same as the controllers. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld gaming system around I love to use it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better on tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really doesn’t save even your account, so you have to sign in everytime. Games feel off, like inpute lag. I prefer to wait until no one is using the tv, to experience my games as i should. Currently is just sitting there, charging. I only used it like twice to feel how it worked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great and good price! Would buy again and recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've greatly enjoyed my PS Portal. It's been convenient to be able to play my PS5 games around the house and not have to always be in front of the TV. My kids like to take the Portal with them to their grandparents' house, and it's worked perfectly for remote gaming there. We've used it a few times remotely with my phone's wifi hotspot, and it's hit or miss if it works. Sometimes it works perfect with the phone connection, but sometimes not at all. It depends how good your phone connection is. The screen quality is fantastic and all the buttons feel top quality. I am a little disappointed that you can't connect Bluetooth headphones to it, although the Sony Pulse Elites work great with the Portal. I can't wait to see what features get added with future software updates. I feel like the Portal is at the right price for the high quality and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Just make sure to have your PS plugged into your router and the gameplay will be smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i needed. Works fantastic. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing it's like a better switch I can now play my games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works well, easy to use. The entire family has one for each room of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sLe and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in practically brand new, been a blast to play on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally preordered this from Playstation but I cancelled my preorder to wait on reviews. I was able to secure an open box - excellent Portal as I was going out of town and wanted to try it on the road. There are some things that could be improved, such as lack of Bluetooth support and lack of Internet Browser for Captive Portal APs, but for the most part this is awesome as long as you have a decent Internet connection. I would give this 4.5 stars out of 5 for this. While at my friend's house, we were both able to play online even with me remoting to my ps5 miles away. I do recommend, however, setting a static IP for your ps5 and port forward on your router as well as wiring your ps5 to your router. Games run smooth if you do this and have a decent Internet connection. While at home, this device works perfectly when the wife wants to watch Netflix and we share a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Need a strong internet connection for it to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When everything works the portal is great but even with a wired connection from the PS5 there is sometimes some image breakup or fuzziness. Overall pleased but definitely have to consider it for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the update this is is now a total game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that the cloud streaming feature is available, this is a worthwhile addition. Especially for travel.

    I would recommend this to a friend