Customer Ratings & Reviews

New streaming of digital games is a game changer. Make this so mich more useful.

Perfect companion for the ps5. Now you are able to cloud stream so much more.

great product..great investment would recommend...

its very fun to play anywhere in my house, the kids love it too.

Love it. Works great feels great. Best customer service.

The PS Portal is a unique device. Its only remote streaming, so internet connection plays a big factor in how well the device works. I can understand that this is not for everyone, but there is something here to build on. I highly recommend hardwiring a ethernet cable from your router to the PS5, so that connection is stable. I havent had any issues with lag or disconnection while playing the portal. I have played a few games (GoW Ragnarok, Destroy All Humans 2, Spider-Man 2, The Order 1886, Spongebob Cosmic Shake, Robocop Rogue City and WWE 2k23) on the Portal and each have played better than expected. If you are on the fence about getting the device, just make sure your PS5 is hardwired to the router and you should be good to go.

Pretty neat device, seems very fragile though so if you're rough with your stuff get a good case. I'm able to hotspot with my phone and use this while traveling with very little interruptions. However I use 5g and my PS5 is connected via Ethernet. So do your research before purchasing

It’s a nice device though using WiFi is pretty spotty at times. When it works though it’s fantastic

Good for offline games, the quality in online games is not so great

The portal is amazing device to use for remote play. Whenever the main TV is taken, I can connect to my PlayStation five easily and play complex games such as Elden rings without any lag. Also a perfect companion for when you were out and about or just want a quick break between work! I highly recommend it, it’s allows me to finish rpgs at my pace, whenever and wherever. The instruction to cloud gaming is also a huge benefit for people with PS+ premium.

Product was refurbished, works great and looks brand new, will consider buying refurbished from BestBuy again in the future.

It works great for what it is, if you want to play your PS5 while someone is using the tv or you want to play while in bed this thing is great. Mine works great with my mesh network. After trying this away from home i can tell you this thing is solid. I played connected to spectrum internet and my PS5 connected to ATT Fiber and I did not notice any lag whatsover. Keep in mind if your wifi hardware is crap then you may get a lot of stutter that some reviewers mention. I did not try this with multiplayer games just single player games and it works great. I wish it had bluetooth though but for the price i think its a great accessory.

After seeing so many positive reviews and knowing how flawlessly my PS5s run, I thought the PlayStation Portal would be a no-brainer. My consoles are hardwired, so I expected a smooth experience—but unfortunately, I ran into significant lag that made even single-player offline games nearly unplayable. To be fair, this may be a result of my internet service provider, but I tested alternative remote play solutions (like apps on my computer), and those worked without issue. Further I pay for higher speeds and I do not have this issue to other devices. When the Portal did work, I really enjoyed the experience—it has a lot of potential. Ultimately, though, the inconsistent performance was too frustrating, and I ended up returning it. I genuinely hope future updates or hardware iterations resolve these issues, because the concept is great.

I know we can use our phone and a Backbone or Dual sense for remote play. The problem is that you’ll get a text but when you exit out tou have to reconnect, if someone calls you youll be kicked out. My favorite way was with a laptop, but it is not every time that tou can use just pop a laptop in the break room and take out a controller like that. It is not hard to use remote play dont get me wrong. The thing is this device is dedicated just for that. You take it out connect to the WiFi and you are all set. 1 problem might be, you have to have your PS5 on a good internet(WIRED is the best). If you use a hotspot a 5Guw will provide the max experience. The Sad part is this devise has too much potential for just that. Hopefully we can do more with it.

Love I can play my games on the go. Its connection is smooth woth the right internet.

The portability with this device is incredible I use it so much.

Fantastic product!! My kids absolutely loved being able to play from the couch

Worth every penny. I was impressed with the clarity and refresh rate of the small screen . Met every expectation I had

Best purchase I have done to date, always play on it and the ease of setting up and controlling it is amazing. 10/10 recomend.

I live in the village and my internet isnt so good and it needs good internet