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Customer reviews

Rating 4.5 out of 5 stars with 6726 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 6,726 reviews
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Easy to connect to PlayStation 5. With the new update you have a lot more options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a gaming family. I have the PS5 in the living room and my kids can’t always play when we are watching tv. Once I got this product it helped so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing custom service! Best Buy always gets 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play my favorite games on the road now I’m so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item…Sony does it again….Exceeded my expectations…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel anywhere around the world… great device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Portable Gaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent portable playstation device. I've used it for about a month with no issues, playing games like Helldivers. Your internet connection needs to be really good though, so you should have a wired connection for your PS5 to really use it without a hiccup. The haptic feedback makes it like holding a regular PS5 controller which is fantastic. It's been excellent using it while my wife or kids want to watch something on the tv and I just want to keep gaming. It's perfect for that sort of scenario or if you're traveling. I just hope Sony makes more of these and stops the mscalpers. I had PTSD trying to get one, as it took several attempts like the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and definitely worth itt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really have to know what you’re getting into when you purchase a PlayStation portal. It is a streaming device that essentially has no off-line capabilities other than an options menu. If you go into this purchase, knowing that, you are really going to enjoy this device. It’s streaming capabilities without even having to turn on my PS5 is a game changer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What could've been

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool handheld, wish it would come with it's own games like a switch. Connectivity with the ps5 isn't always the greatest. And I have premium wifi and internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the game. The screen is very clear the colors are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My husband loved the portable! Great gift!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait for playstation portal 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i would say is save your money and wait for an upgraded version. When this device works well and has no lag its the best handheld you can buy for the money, but when it disconnects snd lag consistently you start to wonder whats the purpose of this…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product is u own a PS5, with a few drawbacks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, this is overall fantastic and opens up a lot of new options for gamers, especially those with families. My two big complaints are: headphones connections and screen refresh rate. You CANNOT pair any bluetooth headsets you own with this device. They are using proprietary tech (as is tradition) called Sony Link, and only two headphones currently exist, sort of, that have this in them. The earbuds dont release until December and last i checked the earmuffs version doesnt come out until next year, and the earbuds are $200. So, same price as this device. . . They should have replaced the Sony Link with standard bluetooth, but Sony has long been in the practice of using proprietary tech in their products which inevitably hurts the consumers. Anyone remember their Memory Stick Duo??! Here we go again. As for the refresh rate, while it isn’t as common, its becoming more and more so with each passing year that games are running at 120 frames per second, needing screens with 120 hz refresh rates. This is something less than that. After playing years of Rocket League on the PS5 at 120 FPS, it is God awful trying to play at anything less. Played half a match and quit due to this. Dont get me wrong, the input lag from the Portal is virtually nonexistant. In this case, it’s the screen’s refresh rate holding it back and bottlenecking the experience. . . Other than those two things, this is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sons gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and uses it all the time. He can play any where in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation PSP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good graphics and awesome gameplay. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is a game-changer! The seamless interface makes navigating through games, connecting with friends, and accessing exclusive content a breeze. The vast library of games caters to every gaming taste, ensuring endless hours of entertainment. The graphics are stunning, enhancing the immersive experience. The consistent updates and new releases keep the excitement alive. Plus, the community engagement and multiplayer options make it a complete package for any gaming enthusiast. Highly recommend diving into the PlayStation Portal for an unparalleled gaming journey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it he cant put it down he is so excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! It was a Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAYSTATION PORTAL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool item good for a Christmas gift good thing the updated the software

    I would recommend this to a friend
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