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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6553 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 6,553 reviews
  • Rated 5 out of 5 stars

    PS5 Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so clear and it’s easy and convenient to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product especially after the update 100% worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device, love it, but with frame drops

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and does what it's meant for at an okay price. For hardware, I think $200 is well spent for a normal PS5 controller plus a built in 7-8" screen. This combo makes it much nicer to play on this than on my Back Bone paired with my phones. Controller is solid; screen is solid. Do note that.Frame rates are terrible though. With the exact same PS5 setup, my phone paired with the backbone gives me constand 60fps pretty much all the time, while this Portal runs choppy, lots of frame drops, 30 fps ish more than half

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device with some minor drawbacks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great for gaming away from the tv. As others might have noted there may be some mirco-stutters and occasional loss of connection, but this usually depends on your internet set up. Hard-wiring your ps5 to the modem usually produces the most stable connection. Also, it might just be me but if I’m not holding the ps portal in a very specific way, then my hands get some pretty nasty cramps. I suggest trying to getting hands on with one first before purchasing to make sure it feels comfortable for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill preface my review by saying I have two kids, a wife, and one tv. My gaming time is limited but I try to make an effort to ger some game time in each week because it’s something I love doing. The Playstation Portal works much better than I anticipated. Is it perfect? No, but I’m surprised by the ease of use, comfortability, relatively low input lag and build quality. If you have a PS5, share a tv with your family and have your router connected via ethernet I believe this is a no brainer. The only reason I didn’t rate this 5 stars is because of lack of bluetooth. It’s not a deal breaker by any means as the pros heavily outweigh the cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to have for single player games

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing while the main TV is being used or when hanging out with the family while doing our own thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you don’t have a second tv to play your ps5 on. It sometimes has connectivity issues, but other than that it works smooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing concept and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and idea. It’s quite frustrating it’s only cloud streaming. Wish games could be downloaded and played without WiFi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PORTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and controls. Would recommend. Love this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially hesitant to purchase the PlayStation Portal after hearing mixed reviews, but I’m so glad I gave it a chance! It’s been a game-changer for me. The convenience of being able to play remotely when I need to be away from my console is unbeatable. The setup was smooth, and the performance has been great for my needs. If you’re looking for flexibility with your PS5 gaming, this is definitely worth it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for PS5 owners that travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. I can go anywhere and still be able to access my games without taking my PlayStation 5 with me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super comfortable but mediocre video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable this device is but the lack of bluetooth audio support and the frequently fuzzy video/graphics quality ever since my first post-launch firmware update makes this hard to recommend. If the video quality returns to be like how it was near launch it actually would be easy to recommend even without bluetooth audio support. Since it had been better for my home WiFi setup, I expect it to be improved/restored in future updates which is the main reason I haven't returned the Portal. Until such an update fixes my video quality issues I haven't been using it since the quality is too low lately for me to consider it worth playing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for portable this is not the option you have to use your hotspot to travel with the device but go on YouTube they guide you through everything.I use it for extra remote or if I’m just chilling on my deck outside or just sitting around on couch if I don’t want watch tv or my television being taken over lols .I have my OLED SWITCH THAT I USE,you can travel everywhere without using a hotspot!Playstation bring back the PSP with new tech !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. Uses bluetooth and wifi to set up. Router for Wi-Fi needs to be close by for best connection. If you have the premium plus. You can stream games to the controller with out using the actual PS5. This uses the old PS Now services for this. Its light weight and is gorgeous. Buttons are quite responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats even high expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is fantastic, and the screen is gorgeous. The connectivity to the console is excellent with very rare hiccups, and I’m using a 1gb WiFi FiOs connection for reference. I only play single player games and this device is perfect for games like Ultros, Balatros, FF7 Remake, Ratchet and Clank, and Metal Gear Solid: Master Collection. I don’t play shooters on this because I prefer a larger screen for that, but im sure others would enjoy it. If you’ve been on the fence, do yourself a favor and get one now that they’re back in stock regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ever evolving software. Must have if your travel.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable is awesome to use when traveling. The streaming takes it to another level. Being able to access more titles, makes those business trips so much easier to lounge. I'm beginning to see myself using this at home more often. It is evolving with more add ons makes this a great buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for relaxing on the couch with the family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent remote player. I like it better than using my phone or tablet. Sony deciding not to add bluetooth capabilities is a head scratcher but there are ways around it. The screen is vibrant and large enough to enjoy gaming on the go. I've used this with my hotspot and other wifi away from home and aslong as the wifi is strong enough it works great with minor frame drops. Battery life is decent and lasts longer with some minor tweaks to settings. Pricing is where it should be. Overall a great item that does what its intended to do very well, with some minor issues that are easily remedied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for New Dads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having little to no time to myself and not being able to get to my man cave the Portal gives me a chance to game from time to time. I hardly notice any difference in graphics and the haptics are just as good as the PS5 controller. The only drawback is the reliance of WiFi, but I knew that going in. There are times when it is very laggy. Also, some spots in my house don’t have great WiFi connectivity. As long as you have a strong WiFi network. You shouldn’t have any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's been great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure is a solid purchase, if you got a good wifi it would work perfectly fine.

    I would recommend this to a friend