Customer Ratings & Reviews

Overall great product especially with all the updates

Very easy to use my husband and i loved it! We use it almost every day

Was hesitant to buy this with mixed reviews I found on connectivity but I am glad I decided to test it out myself. Works great as long as you have a decent WiFi connection. This does not work well with mobile hotspot but hotel WiFi and most places have worked just fine. I used to stream from my Steam Deck but the PS Portal provides a nicer image quality and access to tons of cloud games.

Didn't like the fact that you have to have your ps5 in rest mode to use…it has been in the box for almost a year. When it was purchased in Feb 2025 I it was a total rip off, now it's Feb 2026 and got it out the box because I heard it was an update where you can buy a subscription, which I did and it's still not woat I though it was going to be.…don’t waste your money if you're a gamer.

I bought this device because I work remotely for the equivalent to half the year, and didn’t want to lug my ps5 around with me. Gotta say I am happy with the product, I don’t get all the bad vlogs I’ve seen about it. If I had to say one thing that bothers me is that the product is not Bluetooth equipped, but a 25 dollar Bluetooth device fixed that for me.

I absolutely love my portal. As a dad who still likes to game I can take this around the house with me or put a game on pause while I change a diaper. As a more serious gamer I can lay in bed with my wife while I rid the galaxy of bots and bugs. The portal delivers on the ergonomics you love about your ps5 controller while offering the versatility of a Nintendo switch.. my only gripe is that I needed an adapter to pair my Sony Bluetooth headphones to my Sony PlayStation portal..why not build that in? Oh so they can make an extra 200$ on headphones lol that’s alright I’ll deal with it

If you are like me and don’t want to turn on your system and tv then get this

I’m using it everyday and love that there’s no lag

Ima give it a 5/5, because it’s cool, but you really don’t need it. I like to buy everything and judge it’s worth afterwards, you do not need this. I played it twice, just show my friends but I never used it in my real life.

Perfect for gaming at home while the family uses the TV. The device is the perfect add on for the core ps5 gamer who has to share tv with the family or roommates. Big screen, full style controller with rumble and haptics, portable with good battery. The best experience is achieved by ensuring you have a great wifi router (don’t use the ones that come with your ISP, get a high quality router/mesh network) and your ps5 plugged in via Ethernet. This is will Ensure minimal lag across your home. It’s becoming my favorite way to play. Wife loves that I can play in the bedroom while she sleeps or watches tv. No negatives this far. Hope they make them in different colors!

I love it so far. I don't have the best internet connection and it works great. 1st Person Shooter games like Call of Duty are hard to play on it, but any other game like Fortnite, FIFA, and 3rd Person RPG works perfectly fine. Yes, this is basically a share screen for your ps5 console, and Yes you need a PS5 console and wifi to use it, otherwise the portal is useless. Only downside if this is for a household with multiple ps accounts, it will be a negative. The portal can only support one account, and won’t let you switch accounts on it.

Bought this open box for 25% off MSRP and it was in incredible shape. This device is magic, totally changes how I play my PS5. Highly recommend.

I was a bit worried about connectivity but I have not had issues. I bought an open box to save a little and it was in perfect condition, only the box was ripped. I am very happy, it definitely lets me get in a bit more gaming time when the TV is being used!

Amazing way to play games away from the console. I love it for when there are sports going on. The only downside is lack of play away from the home network, which does not function well. I would give it 4.5 stars for this, but since I can't I rounded up to 5.

Excellent! Love my PS Portable, only the ability to take my game anywhere in the house worth the money

My partner enjoyed it alot .. i bought it for his birthday

Great product. I was two hours away and was playing my portal while my PS5 was on. You just need a good WiFi connection where you at. I use a Verizon hotspot and it works great away from home. I also bought mines open box and was it perfect. No issues.

Solid remote play device. Make sure you have good wifi connection and properly adjust PS5 settings to align with the device capabilities.

I really like this item. Holds well in the hands. Love the 1080p 8" screen. This is perfect when my kids want to watch TV and I want to play the PlayStation. I love it.

Sony should really reconsider how cloud gaming works for this unit, even with high speed internet 300mbps Up & Down still had connectivity issues with the portal playing remote play was even worse , no one needs to be an IT Network Technician with a CCNA certification to troubleshoot just to play the game by changing settings on router and the console. Xbox got it right even with 3rd party had held devices and playstaion with their own proprietary unit still got it wrong!!