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Customer reviews

Rating 4.5 out of 5 stars with 6733 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,733 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive in many ways!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this impressive piece of tech thus far. It's given me the opportunity to open up our family TV more as I can play my games elsewhere, including out on our patio (perfect for summer!). The hardware is impressive and as long as your internet is up to modern-day speeds, the performance is solid during both multiplayer moments (Helldivers 2) or single player games (Last of Us)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome little addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when my significant other wants to watch TV and I want to play my games. Thought about just moving my PS5 to another TV, but this remedies that and being able to play anywhere in the house is more useful than I thought it would be. It's also nice if I want to get in a little gaming session before bed. Light weight and comfortable to hold. It's very niche, but worth it if share the TV with others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like a robot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the A.R, he plays it everyday. His movements make me laugh so I have fun also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! It works well and I use it when Im on the go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal Remote Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived quickly and in good condition. Worked well out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal to happiness

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as long as you have solid internet somewhere it works perfectly as a remote player. I’ve never had a problem and it’s a great addition to the PlayStation Eco System.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld as long as they keep up with updates

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs real strong internet speed or direct connection or it lags and freezes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty great...if you have strong WiFi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a few months now and it works really well for what I need it for. My PS5 is hard wired in so I haven't had an issue with connectivity. I've used the portal while my PS5 stayed at home over 90 miles away with little to no lag on games like Madden, Helldivers, COD, and others. I would recommend this strictly if you want to be able to play your games and you don't always have access to your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed at first. I purchased it and went on the road 2 day later. I did a quick setup but not a complete setup as i should've. I had no gaming for that entire week. I returned home to return the Portal, but decided to check myself. Luckily i did. Bad programming on my part. The system works great. Its like having my PS5 with me at all times. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little Device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing little device that's well worth the $200. It's not as feature rich as the Steam Deck or other hand-helds, but again, the price reflects that. It feels great in the hands, I have zero lag and if you want to play PS5 while someone else takes over the TV, this is the solution. I knocked one star off of quality because it's not an OLED screen (but that would've increased the price).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very fun to use. Easy to set up and good size screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    possible switch replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the purchase. travel a lot so remote play is awesome. the screen is much better than the switch. BUT it doesn't have storage, replaceable joysticks ends, and performance can be non-existent if you don't have FAST wifi.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good for remote play at home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a nice way to remote play all your PS games. But if you don’t have a strong WiFi signal in your home or apt it will disconnect and reconnect to your PlayStation. If you take it with you on vacation the connection to your PS5 will depend on your WiFi signal were you are.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    PlayStation Portal is ok if you have the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is a great add-on device for the PS5. Usability is limited to high speed internet connections which can make for lackluster gameplay in random hotspots. The 8 1/2 inch screen delivers a sensational visual experience but the distance between hand grips is too far for a comfortable hand position.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing keeps me busy and entertained when at my daughters tennis practice or when wife is watching tv.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The perfect gift for him,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is extraordinary and easy to handle, even my 4-year-old son found it easy; it is quite adaptive, and above all, you can take it everywhere and follow the game lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great product and functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Screen is picture perfect and links upbto PS5 seamlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better have good Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming issues are there even with decent Internet. I love the ergonomics and controls if the system. Being a streaming system hurts it. I've had worse play remote playing my ps5 as compared to the ps plus streaming beta. If you don't have the Internet didn't buy this. I currently have spectrum and still stutters and disconnects.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for Travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for what it is designed to do. Great for gaming when you also want to watch TV or have children who utilize the TV as well. Less disruptive for late night gaming if you don't have a whole living area to occupy. Can also be used on the road if you work away from home often. For only $200 compared to other gaming consoles very good - even if it needs a PS5. If you already have a PS5 it's a great add on.

    I would recommend this to a friend
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