Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,556 reviews
  • Rated 5 out of 5 stars

    Innovative PS5 product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and allows me to extend my PS5 gameplay beyond the room with the console. Definitely needs a good WiFi connection or wired connection to the console. Highly recommend the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth buying

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it's easy to play games on it. I definitely recommend good Wi-Fi, or it won't be the best, but you can download PlayStation Plus games wherever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. It’s worth buying! It worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation is better than xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ive ever used. Truly worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, portable gaming without hand cramps

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure that the PS Portal would be worth the asking price without the streaming functionality. Since that’s been added, it unlocks all sorts of potential with the system. The screen is beautiful and the controller grips feel just like playing with a normal dual sense controller.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ??? Up and down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea/ concept is great but connectivity is limited and all the changes and settings you have to make to get it to work properly creates a new headache. Does it look nice yes does it feel nice yes but it constantly buffers I would not recommend this. People say if you have a PlayStation plus premium account for streaming games directly to the device it works better I don’t have that I use it solely for remote play and EVERYTIME I Turn it on I have issue ( 1gb/ mesh router)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing add-on to the PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic graphics, fast processor, flawless function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at playing games and watching movies. I use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the PS Portal But Have a Specific Use Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation Portal but I have a specific use case. My PS5 is in my living room and I want to play PS5 while in the bedroom while watching TV. This works well for this. The feel of the device feels great and it has a nice, large screen. I tried to use things like the Backbone but could never find a screen that was this large that would fix the Backbone. I really need to bigger screen to play these PS5 games. I can see this device could be a problem for someone that wants to play PS5 games outside the home. I have never tried doing this and don't see a use case where I would need to do that at this time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be improved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs real strong internet speed or direct connection or it lags and freezes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may not be for everyone but for me it’s perfect. This device is mainly if you want to play on bed or if you have someone wanting to use the tv and you want to play. It has great build quality and I haven’t had any technical problems. My only complaint is I tried playing away from home but no internet is strong enough but in my opinion whose really gonna leave there house with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Play

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Wish the thumb-sticks were larger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on a handheld i have ever used!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love the look and feel. Good price for 200$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sooo close!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally too bad overall because I LOVED THIS THING. It really really really needs it's own connectivity (besides a hotspot or a travel router) for on the go gaming. Other than that, it was perfect. It's great if you are sitting in the same room as your PS5 or even perhaps in another room or even outside (depending on your setup). It just really needs it's own feed. If an ASUS steam deck and the portal had a baby, I'd buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical, but works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Can play anywhere, just need good enough wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS5 accessory I never knew I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of always playing my PS5 in front of the TV. This device fixed that. It is solid construction, well balanced, comfortable, lightweight and has a beautiful screen. Battery life is excellent and it comes with the Dual sense/haptic feedback we all love. $200 is a reasonable price (considering a Backbone is $100). I use this device a lot. I do need a hardwired connection before attempting to play it outside the home. Time will tell if the controller gets stick drift. 5 stars for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color way in midnight black and it’s been a life savor as a new father when I’m trying to be more quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun way to experience your PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation portal it's a great way to have access to your PS5 and play wherever you want highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I use it all the time because the tv I have my PS5 hooked up to is the prinary tv for the house. I do have a few issues. 1. You can’t change profiles easily, you have to sign out of your account on the portal and sign into another. 2. You can’t watch videos on it. I wouldn’t have expected this to be a problem but some games have cutscenes or short scenes that can’t be viewed on the portal. 3. Accessory options, I’d like a case and a screen protector or maybe a clip on power bank made for the portal but there aren’t many options. The few options i did find aren’t official.

    I would recommend this to a friend