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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6556 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 6,556 reviews
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is amazing I really like it just wish I can use you it without turning my game on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect device if your network is setup correctly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any review complaining about connectivity or latency issues and all due to an incorrectly configured network. With my PS5 hardwired via ethernet to my modem, and high quality router, and a low number of devices connected to my network’s 5 ghz band, this device is flawless. I love to game, but also don’t want to be cooped up in my office all the time. I can sit in the living room, be around my family, have some background TV on, and pop onto my PS Portal to play some games when we are all winding down. Extremely satisfied with this device. It’s lightweight, nice battery life, and a beautiful screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always room for growth.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this device long, but so far I have enjoyed the ease of connecting to my PS5 when I’m out and about. As long as the internet is accessible and able to provide the minimum recommended internet speed it has worked fine. The display screen is nice and bright syncing to my PS5 with very minimal lag. Wish there were a way to save games on the device but I’m pretty that will come as time passes. Maybe not in this model but who knows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing. thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8 year old son! He loves it. He loves that he has access to his PS5 everywhere we go with wifi!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for cloud streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll only appreciate this if you're already invested in Sony's gaming ecosystem or subscribe to their cloud streaming. There is no local gaming, which is the reason I rated this as only 4 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Psp portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So to start the psp portal is ok it is not a great item if you travel but if you are in a remote area with good internet connection you could enjoy it so for me it was ok but for others it could might be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I would like a version that was handheld and didn’t rely on the ps5 being on to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well connectivity issues when away from home graphics not quite as good as i thought they would of been and definitely lots of lag time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves it plays till it runs down easy connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ni issues with controller and help alot especially when you have other member that want to use the tv and you still want to play

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best used at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great around the house, but I've tried traveling with it and the wifi couldn't keep up. Wouldn't recommend unless you're gonna play games at home in a different location from your setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful portable device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this thing for a while. So happy it became in stock and I was able to purchase one. Ever since it arrived, I have played on the portal 100% of the time. I prefer playing handheld on this large beautiful screen. TVs give me a headache so playing on the portal has allowed me to play my games more often. I can finally forsee myself getting through my backlog. This is a must but product if you own the ps5 and want to play handheld. I haven’t had any connection issues while playing. I use T-Mobile home internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal to a new gaming experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box purchase. Everything was included. The system was clean and practically brand new. I use the hell outta it when my son is asleep in the room and i cant use the tv and speakers. I just hook up my headphones and im good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love shopping from best buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice experience at Best Buy I bought LG Oven cheaper than any store and they give me gift card

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty wack, takes forever to connect, lags all the time with any kind of WiFi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son as open box item, at big discount. Cords and portal still in wrappers, like never openef. Son loves it, cause doesn't have to wait for tv to pkay playstation now. He plays online games with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great have to have good wifi but otherwise it does the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for a multiple household child . My son travels back and forth from his mothers to my house . This has definitely helped !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you I loved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great thanks great quality love it it’s very comfortable and I will recommend everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it in 2025!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned my PlayStation Portal originally. It couldn’t hold a connection at all. However, several months later, I heard that ver. 4.0 made huge improvements on its stability. I re-purchased to try again, and it has been working magnificently! I’ve greatly enjoyed my Portal and use it all the time.

    I would recommend this to a friend