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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6559 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 6,559 reviews
  • Rated 5 out of 5 stars

    Perfect ps5 companion!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play my ps5 lot more thanks to this and also finish my games much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it... and can take it anywhere with you. Boyfriend loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best idea sony has come up with in a long time. Can play my Playstation 100s miles away. Keep up with my gameplay with friends and foes. Great picture, smooth play. Price is very reasonable. Its like having a second ps5. No more packing up the set and taking a chance of breaking it. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Little Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty amazing little device. My teen sons love them and found they can be played almost anywhere with a Wifi connection, with one son playing his on his phone hotspot while in a friends car. (It lagged, but it worked!) The screen is good sized and very clear. My only concern is if the joysticks start drifting later, there is probably no quick fix. We caught these on sale, so I doubt I would have paid full price for them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mobility of play it creates however after about a month controller started making a horrible sound everytimw it would vibrate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those that have to share the TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It works seemlessly. I have a direct line from my playstation to my router so the performance on my Portal is excellent. I recommend keeping your game settings on performance mode for the best experience. The set up was also very simple. I was gaming in less than 5 minutes after updates. Its also surprisingly light and the controllers are legit PS5 controllers. If you have to share the tv or if you like gaming while laying in bed, you need to check this thing out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portal is just ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel and the graphics of the portal. Just not as portable I wish the hand held could be. Stuck mirroring the ps5 so loses connection if you are in another room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ,love the article and the guarantee Best Buy gives me for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big it have all the pieces that come with it. It’s very controllable even though it’s huge Best game well hand hailed game. I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The streaming works wonders. No lag. No hiccup..once in a while my PS5 disconnects from remote play, but over all its fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system if u have good internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little system . I use my wifi hotspot and my PS5 is connected to my home wifi and I have no issues. Love being able to play gran Turismo on my lunch breaks and playing god of war in bed. Haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for both local streaming on a ps5 wired to the router and also for cloud streaming. It works great for both. There is some lag but that is to be expected, it’s like playing a game at 30 fps. The video quality is good. The controller is good. The screen is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical. However now with Sony update, you can now stream PlayStation games without the PS5 console. Just remember to buy a PlayStation subscription in order to play. This portal is great incase your tv is being used and want to go lay down or go somewhere else to play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haptics are great. Everything else is mediocre.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualsense haptics are great on this. Steam deck and phones can't quite get it right. Wish there were more options to adjust the streaming quality like chiaki and pxplay, theres not much on portal and the stream quality isn't that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld as long as they keep up with updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what it should. Makes gaming on the go a true experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Portal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy I got one and I use it much more than I anticipated! As a father with 3 kids in the house all competing for the television, the Portal frees me up to be able to sit with them and still enjoy the full power of my PS5. The screen and controls just fit so comfortably in my hands and I love being able to move around the house as needed while still having access to my games. It was hard to get my hands on one of these but it was so worth the weight! Love my Portal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I bought one for my son also I'm a little worried about how well the controllers will hold up over time but so far so good I would suggest if you are buying it for a serious gamer that you get a warranty with it some type of extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take your ps5 around the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you just don’t want to sit in one place for your gaming or if some one else wants to use the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's pretty coooool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of mixed reviews on this but I do like it a lot. Kind of depends on the game, some just feel better playing on a console but everything I've played so far plays perfectly fine. I have put quite a few hours on fallout 4 playing handheld. I would definitely recommend if someone in your house is hogging the tv all the time and you just want to play video games haha

    I would recommend this to a friend