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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6559 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 6,559 reviews
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Highly recommended for the real gamers!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Decent gadget but could be better

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the option to remotely play its main reason why i bought it, however…. There a few flaws which I hope they can fix with an update. If you want to play any game on your console, it must be installed or else it doesnt allow you to play (stream games) also u cant use any app installed on your ps5 such as disney plus or anything else. Wifi at home is very strong and still glitches but overall ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good not great, since it depends mostly on your upload speed of your internet. Try using good ethernet cable on the ps5 for better connection. If using wifi try putting your primary bandwidth on your ps5 to the 5gtz . Also let your ps5 run for like 2 minutes before connecting, when i connect the portal immediately after turning on the game the connection was static while using wifi. Overall good accessory to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent Sony product. Perfect for my gaming needs. After becoming a father it gets harder to find time to game on your PS5 console. So being able to bring the game to my bed or anywhere I want to be and wifi is around and enjoy the same comfort of the PS5. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for traveling gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you got a good stable wifi its great! Nothing like joining in fighting for democracy on Helldivers 2 with friends no matter where I am at. Comfortable to hold, great battery life and ensures im not using my phone for remote play and wasting its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this you have so many cloud games to choose from and it’s very comfortable for long play time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity isn’t the best through the device itself but overall it’s a great concept and love how Sony added the cloud streaming option now but you still need internet requirements for both cloud streaming and console mirroring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal.....after streaming update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy one because of the PS plus streaming capabilities now and it was well worth it. No lag or glitches and it's not even fully released yet. I don't really use it for remote play but even that works pretty well. Highly satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aileen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this, on the go. Compatible with ps5 and best of all I can be watch a movie, while they’re playing on the portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. No connection issues, which i was worried about. Its greta to be able to lay in bed and still game. Highly recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    More than what i expected

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intergration of the cloud gaming aspect really made this a great product. I initially bought it just for remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for PlayStation Enthusiasts.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s made by Sony-so of course it will outshine the 3rd Party Competition. Yes you could use a Steam Deck to get close to the same experience on OLED, but let’s be honest why would you pay more? I wish the screen was OLED, but it’s simple and it works. It lags on occasion when out of home network, but it’s to be expected. Overall it’s new and I’m sure Sony will release future updates to alleviate issues. PARENTS I’m sure some have discovered you NEED a PlayStation 5 for this work. This is not a Nintendo Switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly great!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation portal is a fantastic local streaming platform. Controllers feel like holding a ps5 controller and the screen is a great size and looks fantastic. Connectivity and latency work surprising well and was able to play games like persona 3 reload with no issues at all. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Where All Needs Are Token Care Of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Best buy is the best place for all my electronics needs. With my total tech i couldn't imagine going anynwhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt too sure about it but after playing it for 2 weeks now my playstation gets more play from this portal than ever pro tip plug the ethernet to your ps5 game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for traveling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that Sony has unlocked this to be able to connect from outside your home network (as long as you have good enough internet) makes this portal alot more usable and enjoyable for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Christmas and he’s been hooked! This little portable PlayStation is so easy to set up and the PlayStation console can be in rest mode while he plays on the go. Super affordable and makes game time with my man super easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I will wait for the second generation …

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall love the design and love the idea behind the system. Within my first week of owning and using it, I started having connectivity issues. I read online about moving your router and making sure that you were on a steady connection but I still had connectivity issues, and then I developed a drift in my left joystick, I ended up returning it but if they come out with an updated version that solves all of those problems out the box, I will definitely be purchasing another one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a one bedroom apartment with my wife, which is fine but we only have one tv. On nights when my wife’s friend Jake comes over I have to be secluded in the bedroom away from my PS5. Having the portal has helped alleviate this problem as I can now game while he is over. I plan on buying the headset next so I can mute out the panting from the other room, they say the are working out but my wife doesn’t look any fitter. Oh well 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way to Play Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is a game changer. The Dual Sense feels right at home. Must have if you don’t always have control of your tv at home.

    I would recommend this to a friend