Customer Ratings & Reviews

Absolutely love the gaming handheld helps me game and watch tv lol

I really enjoy using the portal. Its incredible to play PS5 games on the go and now with the remote access to some ps5 games without the console its even better.

As long as you have good internet and pay the monthly PlayStation network fee this thing is great

Essential if you own a PS5 and do not live alone. The best accessory for the PS5

This thing is AWESOME !!! As long as you have good WiFi it’s perfect. Even can play games like CALL OF DUty WARZONE. Literally mirrors your ps5 as long as you leave it in rest mode

Good product if you don't have a dedicated TV to play games on. Streaming is ok, but streams from PS5 box - I am not yet able to get games to stream otherwise.

Lightweight, easy to use! Highly recommend if you game on the go!

While this item does exactly what it says it does, I’ve experienced some problems with connectivity. Most of the time it gets resolved by resetting the ps portal, but it’s kind of annoying having to do that every time I wanna use it.

Won’t work with subpar WiFi. Great product. Good buy

I play the ps5 and games more often, since i dont have to be in the same room. I do wish it had bluetooth and a way to store games. Other then that its been a great buy

Youll need a good Wifi connection to have a amazing experience. Otherwise you may feel that it is unusable. Fortunately I have a decent connection and its be good so far. Huge advantage is controller and the haptic feedback. More seamless connection rather than remote play on another device. If you can get your hands on it, give it a try!

This is an interesting concept, but one that doesn’t seem like was taken to the point of perfection. There are a lot of hiccups with this system. After you get it set up (a time-consuming process considering the updates you have to do), you then have to know to go in to your PS5 and turn on “allow remote play” and “stay connected to the internet” in order for this to work. There’s really no directions for all of this—I had to Google troubleshooting measures to figure this out. Once you finally get it all set up, things work OK most of the time. However, every so often, the picture will momentarily scramble and freeze, and if you’re at a critical point in your game, it can really mess up your gameplay. I have the highest speed internet my cable system offers, so it’s not a problem with my connection. It just sort of feels like this went to market when it was “almost” ready for release. When it’s working, it works well, but If these freeze-ups are causing me lives in my game, I’d rather just wait and play on my PS5 and large monitor.

I bought this as an impulse buy, Silent hill 2 was coming out while I had to work, I wanted to play it without it being spoiled, so I bought the portal to play while I was at work. Unfortunately, the PlayStation portal is not what I was hoping for. I was expecting a handheld that could play games properly, while only lagging occasionally. What I actually got, is a handheld that can't do much outside of your house. It would lag consistently during any play session, it didn't matter what I played, could be playing anything from a night in the woods, to re4 and I would lag the whole time. The quality of the screen is good, but it doesn't matter when the portal can't play anything above 720 p. And on top of that, the audio is always crackling and popping, never once have I had the audio playing properly. The hardware itself is nice, the controllers feel good to hold and don't cramp my hands like the Switch's joy cons. The screen looks very good (when it works) and it has an audio jack which is a very underrated feature. Overall, the hardware is flawless, I can't really think of anything negative when it comes to that. However, it does not matter if the product does not work properly, and this does not. Maybe in 5 or 10 years when I can play games without any lag, maybe it would be worth it. As it is, it's not worth 100$, let alone 200$.

The best thing , you can chill in bed while playing and take it in the go which is even better. If you get a WiFi box from your phone provider it works perfect together. Definitely recommend !

I was expecting more from this. But it is a device that basically frees up the tv that the console is connected to.

Love this thing. Lets me play ps5 whenever i wamt too. Evem if someone esle is hogging the tv

I love everything about the PlayStation 5 portal. I enjoy gaming comfortable on my portal anywhere, because sitting in front of my tv all the time in order to play my game kind of sucks so im Sony came up with their brilliant ideas usual. I also want to say bestbuy is the best site to order electronics and etc.

Nice that cloud gaming is available now. Many games at your disposal.

If you are a casual gamer, you will love this. Anyone who values immediate response time will not. I happen to fall into the latter of the two categories. Good build quality and software.

Thourally enjoying remote play with the portal. With the upgrades tonits cloud streaming, its truly a worthwhile device.