Customer Ratings & Reviews

Love it! Except I wish there were more options as a stand alone console. You can now play games from a catalog on ps plus but that catalog is limited. Make it a fully standalone and everyone would kill to have it. It would become a top console.

It was the best decision ive ever man, it is useful when it comes to the big PlayStation you don’t have to sit up and play it you could play the portal

Very fun as extension for the PS5. Somewhat lacking in performance when streaming, but that is due to sony software

Amazing product! It’s everything I asked for and then some! This product allows me to play from my bed or anywhere else on a strong wifi connection! For example I am in NY and my PS5 is on at my house in Boston! Nifty and convenient product on the go. Best Buy was able to help me in tremendous ways and the easiest way. I am thankful for all the help and support and will be using this website to purchase more products in the future! This is one of the best gifts I could have ever received. Thankyou Best Buy

Handling great my nephew hasn't put it down since we got the thing.

I really enjoy using this, especially when the TV is in use by other family members. I'm a dad, and being able to play PS5 handheld is great when anyone else wants to use the TV. I wouldn't use it to play frame dependent games like Street Fighter 6 due to input lag, but it's great for something like Like A Dragon Infinite Wealth, where timing doesn't need to be perfect. 8/10 definitely recommend it to parents that want to play PS5 and share the TV.

After about two months of waiting i was finally able to track one of these down! And I absolutely love it not having to be in my office to catch up on some games is awesome! And yeah i could've gotten a backbone sure but that ties up my phone , this is dedicated remote play which made ot easier to connect, set up, and get right to gaming! The lack of support for earbuds beyond the sony ones is a bit of a let down but i have it on low (its gets pretty loud) and go from there!

It’s Excellent, No lag except for a few games and it’s better than ordinary remote play at mobile, I was quite shocked at the gameplay but a bit disappointed by how it lagged a bit for a couple of online games and high quality games, but it has great reactions and excellent graphics and quality.

This product it’s amazing and, it’s not hard to getting in the Best Buy store, also do you could apply for a Best Buy financial and they help you in so many ways to get your product.

PS Portal was a great purchase. When my family is using the TV in the family room I can still play my PS5. Have taken it to other places outside my home and connected via the hotspot on my phone. It use to disconnect while in the house sometimes, but I connected my PS5 directly to the router instead of via wifi and the portal hasn't lost connection once since then. Would recommend if your on the fence about purchasing. Wish Sony offered an official case for it though.

My wife loves this. Plays College football as soon as she picks it up. I tried it myself and find it pretty awesome. The weight of it isnt bad since its different from the controller itself. She plays remotely on the other PS5 in my son's room.

I get that the Portal is somewhat divisive but I kind of like it. I get to keep on playing when my girlfriend wants to use the TV and that's all I really want it for. I personally wouldn't use it for anything competitive (EAFC for me) or any game that requires quick and precise movement (any FromSoftware games) but it works well for anything else.

I brought this for my brother as a surprised. He was surely surprised and loves it. I can’t get him to put it down.

Perfect for when you wanna play but don’t wanna be stuck in front of a TV.

One of the beat products from sony. So easy to use and is perfect for hand held gameplay especially with the new update.

Overall good product for it use but still lacking on connection issues even with the new update 5.0.0, but we still need more game up to date games!

The size and simplicity of the device is great. For the price and the new streaming update, makes it stand alone and perfect for on the move gaming! No real lag or delay especially if your ps5 is connected via ethernet cord.

The PS Portal is certainly not for everyone. I think it only appeals to a small variety of people. Remote Play seems to be only popular with hardcore Playstation gamers. I got it because my parents watch a lot of TV, sometimes they binge watch shows for hours and I get bored and sometimes want to play a game or if i'm playing something that is inappropriate or something not of their tastes I would play the PS Portal on that specific game. When it works it works, but I recommend connecting it to a 5G network as I ended up doing, not a 2 GHZ network. While the overall functions are good it's a shame the Streaming services seem to be blocked and that would have been a great selling point to stream shows on the PS Portal as it has a really great screen and very useful when you need it. It isn't perfect but there is certainly room for improvement.

Looks good, but falls short where it matters The display and ergonomics are solid, but the lack of HDR support is puzzling—especially since most TVs and PS5 setups run HDR by default. VRR isn’t needed here, but HDR should have been included. The bigger issue is connectivity. This device only supports Wi-Fi 5, which feels outdated. At minimum, it should’ve shipped with Wi-Fi 6E for smoother streaming. Since the Portal can only stream games (either through your PS5 or PS Plus), network performance is everything—and it simply doesn’t deliver. I ended up selling mine, as I get a much better experience streaming to my PC handheld. Third-party apps let you boost bitrate, and with Wi-Fi 6E the stream quality is noticeably sharper. For $200, this should be the best PS5 streaming device on the market. While the DualSense integration is nice, the shortcomings outweigh the benefits. I cannot recommend this product.

The PlayStation Portal is a game-changer (pun intended). I've been using it for a while now, and I honestly can't believe how much I love it. With my internet connection (500 down and 100 up), I forget I'm even streaming games. This is my new favorite way to experience my PS5 titles. The screen is gorgeous, the controls feel fantastic, and the experience is seamless. It's basically a PS5 in your hands, and it's amazing.