Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 6754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,754 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I’m able to play whenever and wherever I am!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he loves it. My son uses it everywhere and everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Everything i wanted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and performs great! I can take my ps5 anywhere i want now!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great add on for the PS5.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS5 accessory! Must have if the TV your PS5 is connected to is shared. Love being able to play games like Baldurs Gate 3 from anywhere in my house. Just make sure you have a strong and consistent internet connection. Device is comfortable to use and feels well built. A bit annoying that there isn’t Bluetooth capability but there is a standard headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues with network plays games with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product needs better customer service for it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one due to being defective no connection possible to my PS5, neither Sony or Best buy troubleshooting could help. Returned for a replacement. Good to go now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I actually play my games on here more than the ps5 itself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool Device but hard to learn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device..hard to understand really how it works though but the kids seem to enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s neat. Really wish it could be used offline too. Adding the streaming option is nice so long as you got decent internet. The joy sticks are too loose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item. Very niche

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This going works great if you have good wifi. I know this has been beaten to death. This is a very niche item. I use it when my wife is watching the TV that my PS5 is connected to. Outside the house it's useless. Even connected to the hot spot on my phone with a great signal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ULTIMATE GAMING ACCESSORY FOR PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation Portal is everything I could possibly imagine. Be enabled to play games on the go. Delivers a different experience when it comes to gaming. Wi-Fi is needed to use the portal. However, you do not need to be on your home wi fi to use it. With the playstation portal gaming does not stop no matter what. Lastly, For full awareness you have to have already owned a playstation 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and concept. Very convenient and the screen is beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Good, but could be better.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it was enjoyable. I got this for gaming on the go around the house. At first the device was amazing and ran good while I was close to the WiFi router, but when trying to use it in other rooms, I encountered input lag and latency issues. For reference we have fiber internet and none of our other handhelds experience anything like this. So I think this is a good idea for someone that just wants to chill in the room with their router and use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile gameplay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new updates this item is a dream. Can play anywhere with WiFi connection. Just need to upgrade my cloud service so that I can really unlock the full potential.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Excellent product, but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, you just have to make sure you have a good Wi-Fi signal, otherwise you lose connection all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine.. its screen is awesome and feels good in your hands.. you can holdit for a long timewithout getting tired.. however it doesnt have cloud play making this pretty much dependant on awesome wifi .. if multiple people are on devices good luck ..i have the highest speeds and it struggles mightly..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play PS5 games in the go!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and definitely meant for those who want to play their PlayStation 5 games when on the go. I would strongly recommend you do your research though if this is worth it for you as it differs between each individual. Only cons I’ve actually had was that it wasn’t an OLED screen and being that I had a OLED tv I was spoiled. Overall I would still strongly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, met my expectations, light and great design

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No quality settings to increase visual quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a Steam Deck, Ally, or any handheld, you're better off using Chiaki or Remote Play. You're only streaming at 15mbps max. Any motion, especially on the low quality LCD the portal is using, is gonna look like a smeary mess. Using Chiaki on my Steam Deck Oled, I can bump up the quality to 30mbps with roughly 2-5ms of input latency just like the Portal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    More gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful is an understatement.Now I can play anywhere in my home.lightweight and easy to hold all while wireless.Connects with WiFi and your PlayStation

    I would recommend this to a friend
Sponsored