Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 6754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,754 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent remoteplay device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than using phone controller like backbone one. The controls and ergonomic is pretty much identical to holding dualsense controller. I am using ax 3000 router with 300mbps spectrum connection, I barely notice any frame drops at all. BUT, i wish it was an OLED screen though, come on sony!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better in Black

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Convenient to travel with and goves you access to your PS5 as long as you have good wifi

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    ps5 on the go

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is many good and bad on this. you will definitely need stable internet on both ends, due to lag issues or connectivity. my PS5 is connected for best performance. please read up on youtube to be sure this is the purchase for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this!! This is perfect for me! I can play my ps5 from anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Handheld PS

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic. Slight lag input but great overall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handy to have a handheld PS5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical at first when it came to this device but after having it for a week and a half I’ve enjoyed it. I have yet to test it outside with stable wifi but at home its fun to be able to play and not have to wait for someone to stop playing the nintendo switch. The graphics are impeccable for ps5 games but not as great for non remastered ps4 games. Either way, i’ve enjoyed it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My opinion

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. Enjoyed playing it didn’t like the fact that I had to have my PlayStation on to play it but other than that it was ok

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, just make sure you leave the PlayStation logged into your psn account and on standby when away.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great to play if you wont be available to use your ps5 that often

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation Up Close and Personal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing playstation exclusives just got that much better! I've put in over 40 hours of Horizon Forbidden West on here with almost no hiccups. I have an ethernet cable hooked up to the PS5 and only have 20Mbps of upload speed but it's enough for an almost seemless experience. I do experience some resolutions dips when first buffering but have had no disconnects so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Best Buy!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent service Very friendly employees. And the goods are at a high level.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels great, but playing PS5 games streaming or remote takes a lot of connectivity and lags even with very good wireless signal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Playstation portable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if youre playing in another room, comfortable holding and good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun product for those with a busy household.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great as an at home alternative to the tv. Its the most comfortable handheld ive ever used . As long as you have a stable connection(15-25 mbps minimum) it should work well in and out of your home. The cloud service works better than the remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ps5 remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kids love this remote access to the ps5, great portable device.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Be aware!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good product but the reason I rate it a 4 star was because I couldn’t connect my 5G hotspot to it so it was only useable in house WIFI and not hotspot. And it also turned your PS5 on when you are not there. So overall I do not know if it was that only problem with that particular PS portal or my hotspot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ignore the YouTubers and Buy this. It is Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying I seen so many YouTube reviews that had a lot of negative to say about this device. I took a chance and I absolutely love it. I see on Best Buy the device has 2117 reviews averaging 4.5 stars. I think it goes to say that the average user finds this device awesome as opposed to the YouTubers who reviewed it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Quality is great for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for on the go. Take it with us everywhere. Just wish we could do more with it. Great quality. A must have for any gamer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device for remote play

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this device even though i have to use it on WiFi, when im at home and i can’t use the tv i can just use the portal to play games and its so much better than using the app on my tablet. I really like this device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A must buy for the ps5

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg i cant say how wrong i was about this product the screen is vibrant and colorfull and you can literally play with a good internet connection competitive games like battlefield and call of duty. The controller is amazing the haptic feedback triggers are on another level

    I would recommend this to a friend
Sponsored