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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6560 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,560 reviews
  • Rated 4 out of 5 stars

    Cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product . Unfortunately i didn't have a ps5 to connect it to. I disnt realize you needed one..i should of did more research on this. But i didn't

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Playstion portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstion portal is a very good concept having your ps5 in the palm of your hand, BUT you have to have stable and the best connection to use it’s full potential. I’ve returned it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the Magic Handheld that its advertised to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like my portal but its usability is completely reliant on your internet. I have a gig speed wifi and sometimes that isn't enough for my PS5 to broadcast out to my portal. It would be nice if my ps5 was plugged in via Ethernet but sadly my router is on a different level. When everything is running smoothly the portal is a joy and is crisp but when everyone is streaming in the house my games look like something out of the 16-bit days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I loved using this system. Kept me away from the tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really works I was on a airplane with WiFi and works beautiful we recommend 1000%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SCORED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was surprised I was even able to get one! I was on the website at 12am & was seeing it was unavailable, then around 12:20 got on the website again & it was available to add to cart! As soon as I placed my order, I refreshed the page and it was then unavailable! I was so happy I was able to get one! Overall, the Playstation Portal is great, love how big the screen is & super easy to connect to my PS5. There is a bit of a lag on it, don’t know why but not too much of a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect PS5 Companion and Cloud Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is an absolute amazinv way to experience your entire Playstation library. I sm blown away by how smooth the gaming experience is both cloud streaming as well as streaming from my PS5 pro. 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it was a Christmas gift for my grandson, I think he was able to get it going, but it cost extra for a membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great handheld device , changing your resolution to 1080p on your PS5 is recomended when streaming , the only issue i had was that when ever i tried to conect to a wifi in a hotel room , if the hotel has a webpage where you have to sign in before using the wifi the portal will not let you connect at all it doesn't have website support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars all the way! This product solves all the problems I had with getting downtime to play. I typically play when the kids go down for bed. This enables me to play while not taking the television from my wife while still being in the same room with her. I highly recommend this product, please keep in mind as I told my wife it is essentially a controller with a screen. I have played a number of online games with no issues such as Destiny 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal was a great purchase the best buy employees was great and helpful i definitely recommend getting one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system! It’s so much better than using my iPad and mobile app. The screen is excellent quality and it’s well made! I’ve really enjoyed it. Only thing that would make it better would be to be able to connect any type of Bluetooth headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are very good. Screen is very clear. I like how it fits your hands. The only things are it lags really bad on games from your ps5 and you have to Sony ear buds to be able to listen to sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Playstation Owners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls fit perfectly in your hands unlike the switch. The battery life is really good. The graphics are amazing and I didn’t really see any lag while playing as llong as you have a good WiFi connection. If you are someone who wants to play while your tv is in use, or just to play on the couch or elsewhere in the house vs being front of the tv or monitor its a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing keeps me busy and entertained when at my daughters tennis practice or when wife is watching tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Christmas and he loves it!! The only thing we wish would could change is being able to play on the PS5 while he plays on the portal. Other than that’s it’s an amazing system to take on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this product the pros is the price and the cons is alot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ACCESSORY for the PS5. If you can remember this you will be very happy with it. Yes the type of internet connection you have at home connected to your PS5 makes the difference between whether your experience will be okay or great. For me, since having it I have been able to play games I’ve had but never played because I’m never sitting down on the couch. I recommend it to those looking to be able to play their PS5 away from the couch IF you have great internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent the past 2 weeks using this decice and I am blown away. I am 1100 miles from my machine due to a family emergency. All I needed was an internet connection and a my machine to be wired at home. It has performed flawlessly. Even when I used my phone hotspot, the lag has not been terrible. I wouldnt play any fast twitch games like COD or a fighting game but for all other games, I have been super impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device except . . .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant connect to any streaming apps, & if a game requires you to sign in with an account, like for example WWE 2K24 requires you to sign in with your 2K account before you play, you cant play it till you sign in on a console connrcted to a tv. Im also thinking if a game prevents you from being able to share it, you wont be able to see it on the portal. Other than that, solid srcice with a great display!

    I would recommend this to a friend