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Customer reviews

Rating 4.5 out of 5 stars with 6732 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 6,726 reviews
  • Rated 5 out of 5 stars

    The Backbone killer that was made for Dads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a dad who shares the TV you game on with your kids/wife; this is a must. If you don’t want to constantly have to be sitting in front of your tv and monitor to play your PS5 game and want to lay in bed or play on the couch, then it is also a must. I can’t begin to say how awesome having the PlayStation Portal has been, my backlog of games are starting to get played, I’m enjoying my time playing now because I can pick it up at any time to continue where I left of and not worry about my wife giving me that look like I’m about to go in the other room and be by myself. It’s feel so play more and enjoy playing more with this device. I have had a backbone to do essentially the same thing however it is very small and hurts my hand after a while if you have bigger hands like me and if you are someone that has one this is 100% better in every way. You have the dual sense controllers which are great, along with all the haptic feedback, and adaptive triggers the controller has to offer. Plus that 8 inch LCD screen almost looks like an Oled and it is beautiful to play on. I can’t recommend this product enough if you are in the fence or already have a backbone and looking to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase, I take it to my job everyday to play during my breaks. Currently playing assassin’s creed graphics are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much! I use it all the time. I had the backbone, but honestly this is worth the extra $100 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with solid internet. I do have occasional internet issues but usually a restart of both consoles fixes the issue. I’ve caught my self playing more now with It. I take It with me to work and I play at the office when given a chance. I recommend highly to anyone who likes to play on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever! My husband loves it and will be taking to work for their game club! Graphics are great and everything about it he loved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This portal rocks!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portal, every ps5 owner should get one. I had doubts but not no more love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its great for singls player games.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I own 2 ps5 and 2 Xbox series X but barely play them. Remoteplay with mobile devices is just not that good yet even with PSPlay or XBPlay. Also, i dont like taking my case every now and then just to connect a controller via usb. Great alternatives to the portal is the gcloud ans abxylute with their 16:9 aspecf ratio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is surprisingly convenient. When my wife wants to watch a movie on the TV, I can still play my PS5 through the PS portal. My son has also been very happy with the portal. A few things to note is that you would need to look for accessories in amazon. Also you have to connect the portal to your PS5 before you can use the PS portal when away from home. I can't think of any negatives to mention. Overall very convenient, and cheaper than most hand held devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a Christmas present for my husband and he loves it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 portal rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf LOVES his PS5 portal. Plus now I get to watch chick flicks as he plays his portal next to me. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 EVERYWHERE!!! AMAZIN OUT OF THIS WORLD!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 everywhere sounds great many people sink and talk garbage about the portal and don't understand what it is or its use its a streaming device for the PlayStation 5 I've gone portable more than playing on my television the PlayStation portal is light and has all you expect from a dualsense controler just that its cut in half and a screen was placed down the middle i was on the fence over a wifi only device but not anymore ive gone out and used it in the home of family members and yes my PS5 is home just remember to keep it in sleep mode but so far my experience and expectations have been met and the portal does what i want and performs the way i want i love mines very much and im super greatful best buy had it back in stock if you ask if its worth it yes it is if your library is large and don't want to purchase the games again on a portable gaming PC... just wanted to use the device before my review

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Technology is still to be developed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, PlayStation has a way to go on this one. This technology is still to be developed. It works fine in the same WiFi network it’s very unstable on other WiFi networks. Also, works fine for games which the data transmission is not so high.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t complain for the $$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! I returned this but only because I decided I wanted to download games to my handheld. Going with an Xbox Rog Ally X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it, it was a Christmas gifts and he takes it to work. Such a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Insane color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the white one. But this black one?! Is HEAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portal Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool way to take PS5 mobile keeps the game going super sleek awesome screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device. Limited by internet connection speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is an awesome streaming device. You do need good internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it after the latest update since you are able to stream games without having a PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it. Im playing my PS5 more than i have ever since i bought it. Im a married man, father of 3 60 hrs work week so i barely had time to sit in front of the tv and play as much as i want to but with this im able to pick up and play when i get time without having to be tethered to my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update has made this device worth the purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld has a ton of potential. Not quite perfect yet, but definitely playable. Hopefully the future updates will resolve connectivity problems. The most recent update included a streaming beta that performs much better than the remote play feature. All in all it’s worth the money and if future updates helps with the performance of remote play it’ll be golden. For those who don’t own a ps5 the update just made this handheld worth purchasing. If you subscribe to ps plus premium you’ll get access to the streaming beta and all games in its catalog.

    I would recommend this to a friend
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