Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6564 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 6,564 reviews
  • Rated 3 out of 5 stars

    If streaming quality was better this would be it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it feels nice and the screen looks nice but the streaming is terrible most of the time there is some lag and the resolution is pretty low and I'm usually only using it at home and honestly since I've had it in this last year I've used it for maybe a total of 3 hours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, connects decently with ps5 but the beta cloud streaming is excellent as well. Adding the midnight black was such a great idea too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an actual handheld and if WiFi isn’t strong enough when ur out then ur sol, need an actual hotspot, 3.5/10

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed at first. I purchased it and went on the road 2 day later. I did a quick setup but not a complete setup as i should've. I had no gaming for that entire week. I returned home to return the Portal, but decided to check myself. Luckily i did. Bad programming on my part. The system works great. Its like having my PS5 with me at all times. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was more than I expected it to be, very glad i didnt need my ps5 to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal remote

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this remote portal for my BF when I tell that he loved it. He told that it is practically easy to carry. He takes it everywhere, and you download your games( by paying them) then you can use them at any time. When he charges it really least long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great...if you have strong WiFi

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a few months now and it works really well for what I need it for. My PS5 is hard wired in so I haven't had an issue with connectivity. I've used the portal while my PS5 stayed at home over 90 miles away with little to no lag on games like Madden, Helldivers, COD, and others. I would recommend this strictly if you want to be able to play your games and you don't always have access to your tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, just wish I knew that I needed the actual PlayStation system to utilize

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good tbh,it would be nice to use it without wifi and you need high speed wifi to run the games specially if u play online!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A life saver for price as a add on

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son like it i have PlayStation 5 in family room so am sure he injoy playing the game elsewhere which i could hsve used it for a controller and game console at first but overall it good to touch and come in handy for it design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been next to impossible to get this thing when it first came out, but now that I have it, I'm thoroughly happy and understand why this was so hard to get. My only grips is that I wish the wifi would connect to more places, but it's still a great product for me when I am out somewhere else, and able to play my PS5 games on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable fun and easy to use and connect to PS5 gaming console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Device.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing little device that's well worth the $200. It's not as feature rich as the Steam Deck or other hand-helds, but again, the price reflects that. It feels great in the hands, I have zero lag and if you want to play PS5 while someone else takes over the TV, this is the solution. I knocked one star off of quality because it's not an OLED screen (but that would've increased the price).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS5 over Wifi.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so that i can play while my wife watches her programming on TV. I can play from any room in the APT. I love the large vibrant screen. Fits nicely in my hands. Pairing to my PS5 console was easy. NO COmplaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS5 Accessory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent companion to the PS5. I have only used the device on my home Wi-Fi so far, so I can't speak to how well the portal travels. Everything has worked great so far, and I love the option to play on the front porch or on the couch while something else is on the TV. I'm glad I purchased this. Battery life is good and the unit itself feels like a quality device. Games do look great on the screen as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I think the people complaining about lag don’t have their wifi properly set up. If you can hardwire your ps5 and make sure the Portal is running on 5ghz, you shouldn’t have much of an issue. I am running tri band mesh router and don’t have any hiccups. It’s great when someone wants to play on the tv or I want to lay in bed. No complaints from me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to catch up on your gaming while away

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best gaming purchase I've made after my PS5. Cloud gaming also syncs my progress on console and on the go. A must have for gaming while on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Travel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for what it is designed to do. Great for gaming when you also want to watch TV or have children who utilize the TV as well. Less disruptive for late night gaming if you don't have a whole living area to occupy. Can also be used on the road if you work away from home often. For only $200 compared to other gaming consoles very good - even if it needs a PS5. If you already have a PS5 it's a great add on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hubby loved it when he saw it, but after using it every here and there he noticed it lagged more than he would’ve thought. He doesnt use it much anymore, but he is happy to have it in his collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to use! Highly recommend if you game on the go!

    I would recommend this to a friend