Customer Ratings & Reviews

Ended up returning because this wasn’t worth the value. If I were able to play the games in my library on the go then maybe, but only being able to play a selective amount of games isn’t worth the money that Sony is asking for

My husband plays every night. Picture quality is great and sound is good! Very happy with this purchase. Now my son wants one lol

Enjoy the product but it needs very good wifi to work properly. I went out and bought a decent gaming router and it still struggles. There truly is nothing like being able to kick back in bed with some headphones playing some fallout 4(addicted right now like everyone else who watches the show) or Last of Us remastered.

When it worked, it was enjoyable. I got this for gaming on the go around the house. At first the device was amazing and ran good while I was close to the WiFi router, but when trying to use it in other rooms, I encountered input lag and latency issues. For reference we have fiber internet and none of our other handhelds experience anything like this. So I think this is a good idea for someone that just wants to chill in the room with their router and use it.

This is a great idea.... I simply didn't have fast enough wifi to make it work properly.. Too laggy

I bought this as an impulse buy, Silent hill 2 was coming out while I had to work, I wanted to play it without it being spoiled, so I bought the portal to play while I was at work. Unfortunately, the PlayStation portal is not what I was hoping for. I was expecting a handheld that could play games properly, while only lagging occasionally. What I actually got, is a handheld that can't do much outside of your house. It would lag consistently during any play session, it didn't matter what I played, could be playing anything from a night in the woods, to re4 and I would lag the whole time. The quality of the screen is good, but it doesn't matter when the portal can't play anything above 720 p. And on top of that, the audio is always crackling and popping, never once have I had the audio playing properly. The hardware itself is nice, the controllers feel good to hold and don't cramp my hands like the Switch's joy cons. The screen looks very good (when it works) and it has an audio jack which is a very underrated feature. Overall, the hardware is flawless, I can't really think of anything negative when it comes to that. However, it does not matter if the product does not work properly, and this does not. Maybe in 5 or 10 years when I can play games without any lag, maybe it would be worth it. As it is, it's not worth 100$, let alone 200$.

Since the update that allows you to connect to your PS5 through WiFi or hotspot it became worth the purchase. There are a few things like non responsive input or getting stuck scrolling. Also a little lag, but it works for what I need it for.

The playstation portal has been a great buy. It's worth the wait. As far as it performance this product definitely worht it. Graphics are good. Speed performance is dependent on your wifi provider. The grip on it is quiet impressive given its size. Pretty sturdy. Feels quiet comfortable in your hands. Would recommend as a gift to your devoted gamer.

My only compaint is i wish you could stream games on it either natively or with your playstation premium subscription. You can only remote play games downloaded on ps5 and whats in disc drive. Other that that iys great its built great looks great and works. Via phone hotspot it can depend. Definitely recommend hard wiring your ps5 and having a good modem.

Great buy for the price. Now my kids can play while we watch movies and take it on the go.

Love my new Playstation Portal! Also this Best Buy provides an excellence customer service care! I will definitely come back!

The product was good however I dislike how you can only play certain games and that the ps5 has to be on in order to play, overall handy to carry for trips

Very useful when I want to play too notch games and my wife is watching TV. Smooth interface and no lag.

my kids love it! I like it a lot, the delivery was fine

I given my boyfriend this as a gift and he loves it, we can take it on the go especially when traveling.

PlayStation Portal has been a great accessory to my PS5 and has worked better than I expected. I was a little wary of streaming from my console, but I haven’t had any issues. It’s great to be able to play in bed or in another room if my main tv is being used by someone else. I haven’t had a chance to try it away from home using my phone hot spot, but I understand it also should work great that way.

This handheld is awesome! I love that they added the PS Cloud streaming however that requires you to have the premium subscription. If you are away from your PS5 often then this is perfect

Great for traveling and play PS5 games on the go. Make sure you have solid wifi conneciton.

Great purchase! Bought for my son and he uses every day. He says graphics are better than the TV.

Pros: great seem less display that lasts several hours, can access any digital game installed on my PS5 and any game disc that is in the disc drive at the time, acts as an additional controller for the PS5 its connected to. Cons: can take a little while to connect to the PS5 with a good Wi-Fi connection, does not allow to switch between profiles (even if multiple profiles are set up on your main console), does not allow other profiles to play on the main console while the portal is being utilized (may allow during multiplay, but I haven't tested this) Had I known the cons above going into the purchase I still would have purchased a d may have rated this higher. If they make new versions/releases of this device I'd love to see the cons improved upon. At this point, It's basically a remote play accessory that has a controller and screen. O would not let pay more than the retail price for this device ($199.99 at time of purchase)