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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 6,572 reviews
  • Rated 5 out of 5 stars

    Solid Device, wish it had Bluetooth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very enjoyable addition to your PS5 ecosystem. The quality and ease of use could not be matched. As you may have seen, it does not work with Bluetooth, only Sony’s proprietary headphones. There is a 3.5mm jack, however and the speakers are good enough. Overall, still a great option if your TV use is limited when sharing with family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld system if you have a PS five.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my portal. Especially after they drop the beta stream games on it now. The screen on it is amazing easy to see super comfortable to play with for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it and use it daily great buy highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it I was so excited but after awhile I realized I didn't use it as much as I wanted to but when I need it it's there and it's great for portability just wish my headphones didn't disconnect so often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice if you have good enough wifi to stream the games... i have xfinity 1g an still stutters on single player games. Online games wouldnt bother.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My brand new playstation portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my item quickly and was amazed by the srvice and quality of my playstation portal when no one else had it, best buy is definitely the place to shop and i look forward to buying more products in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent it definitely exceeds my expectations perfect condition plus excellent quality!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely not for everyone and it shouldn't be a replacement for your controller and monitor but the portal lands in between when you find yourself needing to be in a different room or when your are away from your ps5 and you still want to grind out a couple of hours of gaming. It works perfectly for me i get little to no input lag with meh internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, could be more seamless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booting up the device and shutting it down is a bit clunky and my playstation shows that the controller is always fully charged, even when it is nearly dead. Gameplay is good, but it does occasionally lag and drop framerate. Not a replacement for a tv, but it means tou can use the playstation when the tv is otherwise being utilized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for PlayStation users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handheld ps5 does what it needs to do great product, sound could be louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes………………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boring

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whackkkkkkkkkkkkkkkkk jakdhakdhwj jaiwbsoagxkwosbsjk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go and official Dad product. As a parent with 2 young kids this has become my go to device after winding down for the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and even better customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal quit working after about two months, but Best Buy took care of me and replaced it without an hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal being at the same price as the edge controller outshines and out beats that in my opinion. Having feedback, the remote play screen in my hands has given me a new way to use my PS5 more. The screen, sounds and everything is great and well worth its price piint over many other accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little invention

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been very useful and great. Of course I wish I could stick a game in the machine itself, but I don't play many games as it is. It connects nearly seamlessly and I enjoy being able to play College Football 25 when I am not at home and have the time to do so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while back for my bday I got it as a gift to myself and I love it reminds me of the psp from back in the day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play…. Good sized display and great quality graphics. Just have to have your consol on to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Great Wi-Fi IS a MUST!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil device with some warts. The concept and the price are perfect for what you get. But you MUST have rock solid Wi-Fi in order to maximize the value of this thing. I wish you could tether this device via a wired connection. That would be dope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Would recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with my PS5. Works well even a few rooms above the internet modem. No problems with connectivity through the ps5 or streaming games.

    I would recommend this to a friend