Customer Ratings & Reviews

Amazing product, easy to install. Everything works great. Best Buy workers are the best. Always with such a good energy amd welcoming environment.

My son loves the portal. He plays it all the time. He just complains that it lags sometimes.

This is the coolest thing since the psp. I used it in a heavy snow storm in Mammoth, CA. It worked like a charm with my hotspot on my phone.

Great item. Great to hold and play Playstation games on via remote play. Sound is good on it. I enjoyed playing on it for hours.

This is the perfect gift for all PS gamers!! Feels great in your hands! Screen is impeccable! Lightweight and so easy to use! Just set up remote play, search and sync to your console through WiFi, and it’s game on!! Perfect for when family is using tv!

Good service and was delivered quickly to me with no problems

This is for a small demographic but I feel I am the audience. There are times when I just want to lay in bed and play games or my son is using the TV for something else. I think it works well if you have a decent router, but if you don’t I would stay away because the experience will probably be awful.

Product is amazing and I get to play from my bed. I’m a lazy person so it’s amazing and the cloud streaming is good

Great addition for a ps5. I have it next to my bed so before bed i play and put it down its so easy and simple to use

despite the discourse online before its release the portal took the industry by storm. i was able to get .ine before the holidays and was very much looking forward to playing my playstation on the go. so far im more than pleased with being able to play some old and so.e new games in a different way.

Amazing, you won’t regret it. Now I can game from any room. Might need to have your pa5 connected to lan and not WiFi. Noticed it kicks me off the portal if it’s connected to WiFi.

I love the display, and the controller is very responsive. There are some features not available, compared to the standard controllers, but an overall great addition for PS5 owners.

It works great assuming your PS5 is connected with an ethernet cable & your WiFi is decent. I"ve been primarily playing turn based games so haven't had any problems with lag/input delay. This being a dedicated device makes it much more valuable to me than the Backbone One, which I have owned for a year and barely used.

An amazing buy and worth every penny. Best Buy always have what I’m looking for..especially the great customer service.

The PlayStation Portal is great fun! It serves the purpose I bought it for, which is to be able to play a game while the tv is being used someone else AND to play in bed. I used to rarely turn on my playstation, but now I use it all the time. Really a great device. It would be perfect if it had Bluetooth to connect wireless ear buds.

Got it as a gift for my brother he loved it due to its portability and being able to use his ps5 when he is away from home and now with the added cloud gaming he says its even better

The system itself worked great and was mostly intuitive to set up and connect to the PS5, but I wouldn’t recommend unless your PS5 console is directly connected to your internet router. The Portal couldn’t maintain a high-speed connection on my WiFi and I eventually had to return it since I couldn’t play it around the house, defeating the purpose.

My son got this for his birthday and he loves it. The color and graphics are very clear.

I love this thing. I play this thing everywhere, it’s super convenient

The Portal has been working well on my home network. Currently have Spectrum wigh 500/20 and the steaming has worked well in most locations in my house. Have not yet tried a cellular connection. Have really been using it with single player games and when try to play online (such as MW3) can notice some lag. Happy overall, thoigh.