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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6579 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 6,579 reviews
  • Rated 4 out of 5 stars

    Works as Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal has been working well on my home network. Currently have Spectrum wigh 500/20 and the steaming has worked well in most locations in my house. Have not yet tried a cellular connection. Have really been using it with single player games and when try to play online (such as MW3) can notice some lag. Happy overall, thoigh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be better if it was local play but good start. I’ve experienced issues already with network troubles and that was at my house. I’ve only used it a handful of times and it’s been great for playing before bed minus the couple of network issues it had. Overall it’s satisfactory for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to the PS5. I can play anywhere in the house. Used it on a road trip while in the my room. Works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but unreliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. When it connects. Highly suggest hard wiring your PS5 to the internet. If you have an average WiFi connection speed where you are using the portal it probably won’t connect. Most hotels do not have a fast enough WiFi for me to enjoy while traveling. The beta of remote play from library is cool. But games are limited. Hopefully this expands and will make it more useable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love, lightweight great screen easy to understand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal I say yes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a excellent addition for the PlayStation five I recommended highly and you get yours at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this for my pre-teen because it travels with him around the house. PS5 Mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband as a gift for father’s day and he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stick Drift?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Basically the PS5 Controller with a Screen. Only concern is what do you do when stick drift ensues? Cant change the sticks like the Pro Controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great addition to the Sony lineup of accessories for the PS5. This device is easy to set up and lightweight. The cons for this device is that it has no Bluetooth and internet browser so good luck trying to connect to the internet in public spaces that requires you to confirm a tos agreement to use the internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alternative to PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my son for Christmas l can’t give review as of yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost zero delay on this when playing! Awesome! Would recommend to any friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for each of my sons and they love it he takes it everywhere with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it has a very decent price, and very good on graphics long lasting game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is constantly making this better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steady updates always seem to be adding functionality. Makes the future for this device very promising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps Portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a luxury buy. Its basically remote play, just a bit smoother. Cant play fps or anything around competitive gaming online because of the small amount of lag. Great for any single player games though :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s alright, when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is decent when it works. I did my research before buying it and after so many reviews on YouTube I understood I was taking a gamble. This device will work well or not at all depending on your WiFi. You might need to consider purchasing a device to amplify your WiFi connection if there are other people in your home streaming or just using the WiFi in general. As far as ease of use this device is pretty self explanatory and it doesn’t have many options for optimizing performance. I have seen some reviews about people taking it on trips and to different places but this device is not a Legion go or any other type of handheld that acts as a mini computer or even a small portable console like a Nintendo switch. For all of those hoping to use this device and have 0 issues especially when using it outside your home, BEWARE. The signal would drop from time to time and it would log me out. There is also a stutter that occurred from time to time but it’s alright for story mode games. For competitive online shooters like Fortnite and MWW it is HORRIBLE. Very laggy. This product is made for a very specific audience like myself who has kids. This is perfect to have around the house when the family is occupying the TV or computer. It is definitely overpriced for what it is. If this device was closer to $99 I would’ve understood. Also in regards for audio I would give it a 5/10. The sound isn’t very clear without any type of headphones. That being said another thing to consider. I have the Sony buds and the portal will not connect to those. I have to connect them to my PS5 and then mute the portal and the sound form the ps5 will continue into the buds. Overall I ended up returning this device after about a month. Wasn’t terrible but not worth the money with all the headaches that it brings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I waited on this purchase because I was hoping for a little more Versatility, and with the newest update this streams games as well as remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great.The experience of using it is great and my children are charming.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great purchase

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a good console to use on the go just connect to any wifi

    I would recommend this to a friend