Customer Ratings & Reviews

My PlayStation portal is everything that I wanted and everything that I asked for my only problem is the Wi-Fi feature in the portal doesn’t seem as strong and has some lagging problems but other than that it worked fine.

Very great product if you are wanting to play games from your PS5 and are not home. You do require a solid WIFI connection but once that is met, amazing product and a ton of fun! Would recommend for anyone who owes a PS5

Love the fact that I can play my PS5 games from anywhere as long as I have strong wifi and my PS5 is in stand by. Just wish it had more options and can movie streaming capabilities. Other than that, it’s a pretty cool gadget for the price.

The color is nice the system is awesome only thing I have a problem with is the connection stability with the internet it loses connection and then reconnects even when it’s on the same network and it’s a pain to hook up to the hotspot

The PlayStation portal isn't perfect, however, it definitely satisfies a specific niche. Make sure you test remote play on your phone first before you purchase this. That performance (due to your WiFi) is gonna be close to what you achieve on the PlayStation Portal.

Wasn’t sure at first about purchasing it but it was better than I expected.

The portal been amazing so far, I bought it the day of the Cloud gaming update. Had zero idea the update was happening, but made this purchase even better!

With addition of cloud streaming, this is now a stand alone console. Highly worth it if you’re already invested in the PlayStation ecosystem.

Works as intended. It took a little time to connect it my PS5, but my kids and I love it.

Thank you to the online agent in the chat that made this possible. My son is having a merry Christmas vacation with his PS portal. The portal is everything as advertised and then some. Really hard to get so like i said so thankful to the BestBuy team for making it possible.

It was overall a good product I bought very good quality

Still love this remote I liked the original one i just had to have the latest version

It works great. I have tried it at home and in other locations and it works amazingly

Works amazing only wish i could play my games without my ps5

The unit's fit and finish is great. But playing any games that require immediate response doesn't work great, even locally. There's a small amount of lag that makes games like GT7 more difficult to play. It's still recommend it for many games.

Excellent gaming tool. Love this better than my Backbone controller. Screen graphics are phenomenal. Easy to use. And i can now access all my games from anywhere

I originally bought this to stream games from my PS5, because i was looking for a new handheld. This has exceeded expectations except streaming directly from your console. It lags quite a bit, however cloud streaming is terrific.

Great for use if out of the house and want to play from a distance, really worth it, quality really good also

At first I was very hesitant, but after buying it and using it for the sole purpose of playing in bed i started to enjoy it especially after the major update it had

Super handy if you want to play a game while others or you are watching tv or in another room. No problems after a few months.