Customer Ratings & Reviews

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PlayStation portal has been seeing daily use since I purchased it. A fast internet connection makes for crisp and fluid gameplay that is very enjoyable.

Die hard PS5 player here. Love playing remotely with good wifi on both ends. Thank you Best Buy!

Good product , Was packed in an actually box and not a label on the production box. Obviously they didnt want it to be known a Playstation Portable was being delivered

It’s very useful for instances where u are away from your setup maybe outside the house with friends and a nostalgic factor in a way for people like me who grew up with the psp. overall great.

Had it for a few weeks now. It runs great on home wifi. Playing single player games is awesome. Running on hot spot is 50/50 depending on your signal. But I'm impressed with the portal.

Good product from Sony, but to use you need good wifi and can not play it at all unless is connected to your ps5 via wifi with playstation on rest mode back home. Would be good to have an offline option to play it like the psp.

This is a great remote ps5 handheld. It plays all your games you have downloaded on your ps5. The screen is really nice games look great. The ps5 needs to be in rest mode or completely on for the remote handheld to connect via wi-fi .Highly recommend this product if you want to play ps5 without being in front of the tv.

I'd fallen behind my game library with family wanting to watch other things on screens. This has been great to allow portable gaming that is relatively the same as on screen. Frame rate and resolution are good, not great but with fast internet, it's only noticeable on 4k screens with high refresh rates anyway

Now that they added option to work with hotel WiFi it’s a great choice if you don’t want to travel with your PS5, but experience may vary since it’s dependent on internet speeds on both ends.

Very happy with product it was very hard to get when i first got it, was surprised to see it in stock. I even paid for faster shipping, sadly i did not get it one the promissed time but they did give me the shipping money back so no problems there, the devise came in in perfect conditions.

I think the Portal is a great thing to use. I feels great in your hands and the display is great. The only big issue i have is that there is no bluetooth and the 2 options playstation are releasing for the portal haven’t come out yet and costly a roughly combined ~$300. Haven’t had any bad experiences with this product at all.

Ordered this and within the hour they told me it was ready

If you are a dad and have a PS5. This is the best solution for you. The quality is quite amazing. Way better than a backbone.

Playstation also added an update, as long as you have the PS membership and wifi, you can essentially play anywhere, not just at home. Huge QoL update.

Love this for being able to get a quick race or game in while watching the kiddo. Great for the dad life or anywone who likes to game away from the TV

Best Remote Play experience due to the controls replicating the PS5 dual sense. The Screen is bright and vibrant and even touch screen. Battery life if great although the charging is slow. As for Remote play connection and smoothness, it needs work and after 2 updates it's still not as smooth as using it on my iPhone.

Was sceptical at first but after purchase I was immediately wondering over with this purchase

Fun portable in the house when needed, and somewhere with good wifi, so you can play console games or stream games.

This was the best Christmas guest for my son. He loved it on Christmas Day. He said, this was the best gift ever. I tried my best to get one on release date and what no luck, but best buy was the win