Customer Ratings & Reviews

Purchased this for my son but turns out my daughter uses it more. Watching her play it makes me want to play at time's. But i haven't played video games in years. I like the screen and the display. Kids and their electronics.

Works well if you can't use the tv. This product does require a strong WiFi connection. Otherwise, you may experience frustrating game latency. Connecting this device to an Ethernet cable does not work as expected.

Sometimes the connection lost. You need some pods or auricular because the minimum sound level is loud, and no Bluetooth connection, you must spends another $200 for the buds. The buttons and stick feels amazing. Good size for display.

Great tool to play the PS5 on the go or outside your living room. My family members use the big screen TV most of the time. Have to wait until everyone's asleep to play the PS5. The PS Portal solved the issue.

Excellent piece of tech, Full HD resolution, once you set it up to remote play from your PS5 and have a good stable wifi connection. Virtual no lag and convenience to play on the couch while family use the Tv.

The PS Portal is great if you know what you’re buying. It’s a streaming game device. If that’s what you’re looking for, it’s great. I love it. Allows me to play my ps5 without taking control of the TV so my family can use the TV.

Best purchase for a true gamer ! Take your gaming with you anywhere that has WiFi. I highly recommend this product !

I would rate this a 2 star but I only used the streaming through the ps5 I haven’t used it through the ps plus premium subscription but through the ps5 on the go it wasn’t good to much lag endless your playing like a single player game but it worked alright pretty okay inside the same house with wifi and my ps5 pro is wired in too

Great product , I just wish it had a better connection with the system itself.

Love the portal had it for months, good in the go or when ur lazy in bed, I recommend can’t go wrong and it’s cheap really

Great for in home use away from the tv or just don't wanna bother anyone else who is using the tv

Great purchase for traveling! Wish they had more games in the cloud libray, but I'm pretty sure this will grow!

Worked great at first. But now it connects, disconnects, connects, disconnects, connects, disconnects, etc constantly. This happens about every 30-45 seconds. Nothing has changed in my household. Search online and you will see other people having similar issues. I did all the recommended troubleshooting but it is still happening. I have had the Portal less than 3 months.

My nephew loves playin on this. As he can chill on his bed while playin

I like it it does the job that’s neeeded Best Buy has great service i love them

Loved it. Process was nice, easy, and smooth. I did in store pickup

Love the black much better! It just looks sleeker and more premium.

I cannot express how nice it is to play PS5 before bed. For those that have problems, make sure your WiFi is strong, your PS5 is hardwired, and if using outside your house enable a few port forwards. Works flawlessly for me!

I love the portal so much customer service was excellent

I was skeptical about the handheld, but it did not dissapoint, i play games at night when everyone is sleeping, im able to jump to any game downloaded into my ps5, i love that, its perfect size and feel, would recomend to anyone!