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Customer Ratings & Reviews

$269.99

Customer reviews

Rating 4.5 out of 5 stars with 6592 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 6,592 reviews
  • Rated 5 out of 5 stars

    Better than I thought!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is it! I was so skeptical because yeah a lot of the devices can do remote play! But sony made sure to set this apart!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great! It was a birthday gift for a 14 year old and they love it. We stay on the go and being able to continue in game play has been great for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic. Peak handheld gaming experience. I was worried because remote play doesn’t work great on my M1 MacBook Pro, nor did chiaki4deck work well on my steam deck. But this works really great for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely disappointed with the PlayStation portal, and I'm not alone. As a long-time PlayStation fan, I expected a seamless and user-friendly experience, but what I got was a clunky, slow, and frustrating interface. Firstly, the navigation is a nightmare. The menu is cluttered, and finding what you need is like searching for a needle in a haystack. Simple tasks like downloading games or accessing settings become an ordeal. The slow loading times and frequent errors only add to the frustration. The portal's design is also visually unappealing, with a dated look and feel that lags behind modern standards. The layout is confusing, and essential features are hidden behind unnecessary layers. But what's even more disappointing is the lack of functionality. Basic features like game organization, friend management, and notification settings are either missing or poorly implemented. The search function is unreliable, and the store is a mess, making it hard to find new games or deals. Some other issues I've experienced include: · Frequent disconnections and errors · Unresponsive customer support · Poor optimization for different devices · Limited customization options Overall, the PlayStation portal feels like a step backward in terms of user experience. It's a shame, considering the excellence of the PlayStation consoles and games. I hope Sony takes user feedback seriously and revamps the portal to match the quality of their hardware and software. Recommendation: Until significant improvements are made, I recommend using the console interface or exploring alternative gaming platforms with more user-friendly portals.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build, great controls and screen. Love that it can play cloud games with PS+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming on the Go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, i can play all my playstation on the go easily. Great screen and controls feel solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real gamer need it for the GO

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look the device, especially now with the new update. Play on the go and continue from where i left off on the ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with machine at all. No lag time for streaming PS5. Cloud gaming is definitely a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing if you fit the targeted population

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a specific group of people. Those that love their Playstation games and want to play them anywhere in the house. Sometimes I use the Portal while people use the TV. Best of both worlds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People keep saying this is unnecessary but when you have kids who want to watch tv this is a must. Sometimes you don’t always want to be in front of a tv or monitor and you just want to sit back on a couch and game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld device.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fun to have. Can play in bed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. Unfortunately we live in an area where the reception isn’t great so it does glitch sometimes even with high speed internet. But convenient to take on trips and not have to bring the whole console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add a title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bright crisp colors. Occasionally has connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mini PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically its an extension to the Ps5 but amazing for all true fans. Its great to have the option to play outside the main console and play wherever you have wifi. I highly recommend to all gamers :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 in your hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, i can play anywhere now. Connect your ps5 on a lan cable and connect this to your phone hot spot, you good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than you realize

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blew expectations put of the water. Can it replace a switch or even a ps vita? No, it was never meant to. However, this is awesome for someone who wishes to play the same ps5/ps4 quality games on portable quality screen and controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Portal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very easy to use anywhere in the house. And very easy to set the PS5 and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Port(able)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its simple to use and not heavy screen is large enough to see details full hd is clear and detailed play a large group of games anywhere theres internet the portability of a switch with the loading speeds of a ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory to ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play laying down or give the kids to play so we can watch the football game on the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this daily. It’s a great purchase for somebody who is constantly on the run.

    No, I would not recommend this to a friend